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3.7 out of 5

"They closed for renovations & upgraded me to the Raddison at no extra charge " More

By a verified traveller on Fri 09 Apr 2021

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Hotel Description

Ibis budget Melbourne CBD puts you in the heart of Melbourne, within just a 10-minute stroll of Bourke Street Mall and Melbourne Central. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy TVs and safes, featured in all 146 rooms.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a microwave in a common area, and a refrigerator in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Sights within a 15-minute walk of this Melbourne Central Business District hotel include SEA LIFE Melbourne and Queen Victoria Market.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ibis budget Melbourne CBD ratings based on 352 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis budget Melbourne CBD

Everyone (278) Couples (18) Business (2) Students (5) Family (20)
5 out of 5
They closed for renovations & upgraded me to the Raddison at no extra charge

Posted by on 9 Apr. 2021

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Comment from Hotel Management

4 May 2021 by ibis Budget Melbourne CBD

Thank you for taking the time to rate your experience

4 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Ibis

Thank you for taking the time review our property - we really do appreciate it.

3 out of 5
The hotel is in a good location and the staff were friendly. The room was ridiculously small. You have to crawl over the bed to get to the other side of the room. There was a vomit stain on the floor. I ordered a queen room. The bed was a double and very uncomfortable. The shower space is not a bathroom. Just a shower cubicle behind a curtain.

Posted by , from Vic on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Ibis

Please accept my apologies that your recent stay was not the service we strive to deliver. Your feedback will be shared with the entire hotel team so we can fix the areas of concern mentioned. Thank you for informing us of the areas we require improvement.

3 out of 5
Central location. Luggage storage was helpful as check in was after 12.30 pm

Posted by on 10 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Ibis

Thank you for your support - we really appreciate it. We hope to see you again.

2 out of 5
arrived at hotel at midnight after a 27 hour flight. man at the desk informed me check-out was 10:00 but would give me until midnight complimentary. asked what latest we could stay was, was informed 2pm with a surcharge. from around 0800/0900 onwards was constantly being knocked on the door and disturbed by staff, then being asked to leave despite paying up to until 1400. terrible sleep. disappointing service and extremely hard to relax with these constantt disruptions

Posted by on 7 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Ibis

I am so sorry that you had experienced this service while staying with us, please accept my full apologises. It has highlighted some areas where our performance requires improvement. Thank you for bringing this to our attention.

3 out of 5
A bit old and run down , needs a re vamp , good location

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Ibis

We are delighted that our location suited your needs.

4 out of 5
The hotel is located in a well renovated building close to Bourke Street mall and the Financial Services district.

Posted by , from Melbourne on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Ibis

Thank you for your support. We hope to see you again.

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Ibis

Thank you for taking the time to share your experience.

4 out of 5
Positives = Cheap. reception staff were friendly Negatives = Place is like a rabbit warren. Lifts are slow

Posted by on 29 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Ibis

Thank you for mentioning our staff - They really do appreciate it.

5 out of 5
Perfect for my needs for one night in town for function

Posted by on 29 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Ibis

Thank you for your perfect score.

Property Features

There's a restaurant on site. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly ibis budget Melbourne CBD. This Melbourne hotel is smoke free.

  • 146 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Southern Cross Station (1.1 km / 0.7 mi)
  • Metro station: Melbourne Central Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Ibis budget Melbourne CBD offers 146 accommodations with safes and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • Television
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Safe
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Ibis budget Melbourne CBD has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); Ecolab (3rd party expert - Global); SGS (3rd party expert - Global); Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9 and AUD 15 per person (approximately)
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (from 1 to 18 years old)
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Melbourne CBD Hotel
  • ibis budget CBD Hotel
  • ibis budget Melbourne CBD
  • ibis budget CBD
  • Melbourne Hotel Formule 1
  • ibis budget Melbourne CBD Hotel
  • ibis budget Melbourne CBD Melbourne
  • ibis budget Melbourne CBD Hotel Melbourne

You should know

  • Ibis budget Melbourne CBD offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Free in-room WiFi has a 2-device limit.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.