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Novotel Wollongong Northbeach

4.5-star property
2-14 Cliff Road, North Wollongong, NSW 1800 796 370
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4.1 out of 5
Very good!
See all 387 wotif Reviews

"All was well no issues at all " More

By a verified traveller on Fri 19 May 2023

Points Of Interest

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Hotel Description

A luxury stay in Wollongong awaits you at Novotel Wollongong Northbeach. Within steps you'll find Stuart Park and North Wollongong Beach. Highlights at this beachfront hotel include 4 bars/lounges, a restaurant, and an outdoor swimming pool.

The restaurant, Palisade Kitchen & Bar, is open for breakfast, lunch, and dinner. The Frisky Flamingo is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers. Added amenities include WiFi in public areas, a conference center, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star North Wollongong hotel include Brighton Beach and Wollongong Fish Market.

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$191* Per night/room 25 Jun. - 26 Jun.

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Wollongong Northbeach ratings based on 387 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wollongong Northbeach

Everyone (165) Couples (101) Family (84)
5 out of 5
All was well no issues at all

Posted by on 19 May 2023

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Comment from Hotel Management

20 May 2023 by Guest Experience Manager

Dear Tiny,Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a five star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!Kind regards,Lucy

5 out of 5
Great location. Friendly people. Good bed and dhower

Posted by on 15 May 2023

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Comment from Hotel Management

15 May 2023 by Guest Relations Executive

Dear Cliff,Thank you for taking the time to post a review, and for giving us a score of 5/5 following your recent stay.We are absolutely thrilled to hear that you enjoyed our spectacular beachfront location, the service provided by our staff, and also the bed and shower in the room you occupied.The entire team look forward to welcoming you back again soon for another pleasant stay.Kind regards,Nadine

5 out of 5

Posted by on 13 May 2023

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Comment from Hotel Management

15 May 2023 by Guest Relations Executive

Dear Joel,We appreciate your score of 5/5 regarding your recent stay at Novotel Wollongong Northbeach.The entire team look forward to welcoming you back again soon.Kind regards,Nadine

5 out of 5
Our suite was lovely facing the beach and the staff were great throughout the property. It was good location with bus outside the hotel. We were able to relax in comfort and enjoyed our stay very much.

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Guest Relations Executive

Dear Robert,Thank you for taking the time to share your feedback.We were absolutely thrilled to hear that you enjoyed your stay, and appreciate your positive comments relating to the room you occupied, the service provided by our staff, and also our convenient beachfront location.The entire team look forward to welcoming you back again soon for another pleasant stay.Kind regards,Nadine

4 out of 5
Brilliant location

Posted by on 1 May 2023

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Comment from Hotel Management

1 May 2023 by Guest Relations Executive

Dear Richard,Thank you for taking the time to share your feedback following your recent stay.We are absolutely thrilled to hear that you enjoyed our spectacular beachfront location, and look forward to welcoming you back again soon.Kind regards,Nadine

5 out of 5

Posted by on 29 Apr. 2023

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Comment from Hotel Management

20 May 2023 by Guest Experience Manager

Dear Robyn,Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a five star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!Kind regards,Lucy

5 out of 5

Posted by on 22 Apr. 2023

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Comment from Hotel Management

13 May 2023 by Guest Relations Executive

Dear Richard,Thank you for scoring us 5/5 following your recent visit to Novotel Wollongong Northbeach. We look forward to welcoming you back again soon for another pleasant stay.Kind regards,Nadine

4 out of 5
Overall, it's a pleasant experience. Although the hotel a bit dated, front desk staff on that day was very professional and pleasant. As always, people is the key after all. Thank you guys. Of course, the location is great, right in front of the beautiful beach.

Posted by on 22 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by Guest Relations Executive

Dear Stephen,Thank you for taking the time to tell us about your recent stay at Novotel Wollongong Northbeach.It is always a pleasure to receive positive feedback. I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon for another comfortable and pleasant experience! Kind regards, Nadine

5 out of 5
Very expensive but no breakfast or parking included. Might actually make us go somewhere else

Posted by on 20 Apr. 2023

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Comment from Hotel Management

21 Apr. 2023 by Guest Relations Executive

Dear Karl,Thank you for taking the time to share your experience following your recent stay at Novotel Wollongong Northbeach.Please be assured that your comments relating to value for money will be passed onto our management team to review and address, as we strive to continuously improve our services. In regards to parking, our guest car park is free for our Platinum and Diamond Members, outside of this there is a flat rate of 25 per night. Alternatively there are a number of free parking spots located around the hotel. Although your stay did not meet your expectations, the team at Novotel Wollongong Northbeach hope to welcome you back again soon for a more pleasant stay.Kind regards, Nadine

5 out of 5
The beds are too soft.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

13 Apr. 2023 by Guest Experience Manager

Dear SHOGO,Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a five star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!Kind regards,Lucy

About the Novotel Wollongong Northbeach

Location 2-14 Cliff Road, North Wollongong, NSW 2500

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Novotel Wollongong Northbeach. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4.5-star Wollongong hotel is smoke free.

  • 209 guestrooms or units
  • 10 levels
  • 4 bars or lounges
  • 518 sq m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: North Wollongong Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wollongong Northbeach offers 209 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Wollongong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.

Palisade Kitchen & Bar - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Frisky Flamingo - Overlooking the ocean, this sports bar serves light fare only. Open daily.

Adrift Pool Bar - This poolside bar serves light fare only. Open select days.

Pepe's on the Beach - This beachfront bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

North Bar - This bar serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 8–38 per person
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northbeach Novotel
  • Northbeach Wollongong
  • Novotel Northbeach
  • Novotel Northbeach Hotel
  • Novotel Northbeach Hotel Wollongong
  • Novotel Northbeach Wollongong
  • Novotel Wollongong Northbeach
  • Wollongong Northbeach
  • Wollongong Novotel
  • Wollongong Novotel Northbeach
  • Accor Wollongong Northbeach
  • Novotel Wollongong Northbeach Hotel Wollongong
  • Novotel Wollongong Northbeach Hotel

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.