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4.2 out of 5

"The staff were very friendly, really appreciated the girl who checked us in. Also on checkout there was a very nice man greeting everyone and helping ... " More

By a verified traveller on Sun 01 May 2022

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Hotel Description

A luxury stay in Wollongong awaits you at Novotel Wollongong Northbeach. Within a 5-minute stroll you'll find North Wollongong Beach and Wollongong City Beach within a 15-minute walk. Highlights at this beachfront hotel include 4 bars/lounges, a restaurant, and an outdoor swimming pool.

You can enjoy plasma TVs with satellite channels, and all 209 soundproofed rooms feature WiFi, wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Pillow menus, in-room massages, and safes are also available.

The restaurant, Palisade Kitchen & Bar, is open for breakfast, lunch, and dinner. The Frisky Flamingo is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers. Business amenities include a conference center and a business center. Added amenities include WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

This 4.5-star Wollongong CBD hotel is 0.2 km (0.1 mi) from Stuart Park and 2.9 km (1.8 mi) from Wollongong Hospital.

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$190* Per night/room 2 Jun. - 3 Jun.

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Wollongong Northbeach ratings based on 400 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wollongong Northbeach

Everyone (219) Couples (87) Family (71)
5 out of 5
Fabulous

Posted by on 4 May 2022

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Comment from Hotel Management

5 May 2022 by Guest Relations Executive

Dear William, Thank you for labelling us as "fabulous", and for providing us with a score of 5/5 following your recent stay. The Team at Novotel Wollongong Northbeach look forward to welcoming you back again soon. Kind regards, Nadine

4 out of 5
All good

Posted by on 4 May 2022

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Comment from Hotel Management

5 May 2022 by Guest Relations Executive

Dear Huy phuong, Thank you for taking the time to provide us with a score of 4/5 following your recent stay. We look forward to welcoming you back to Novotel Wollongong Northbeach again soon. Kind regards, Nadine

5 out of 5
The staff were very friendly, really appreciated the girl who checked us in. Also on checkout there was a very nice man greeting everyone and helping coordinate the lifts.

Posted by on 1 May 2022

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Comment from Hotel Management

2 May 2022 by Guest Relations Executive

Dear Simone, Thank you for taking the time to share your feedback, and for rating us 5/5. We are thrilled to hear that you enjoyed your overall stay here with us, and appreciate you taking the time to provide feedback on the outstanding service provided by our Front Office Team. Your comments are important to reinforce to all our team the difference outstanding service can make to our guests satisfaction. We look forward to welcoming you back to Novotel Wollongong Northbeach again soon. Kind regards, Nadine

5 out of 5
GOOD LOCATIONS, FRIENDLY STAFF AND CLEAN ROOMS

Posted by on 26 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Guest Relations Coordinator

Dear Emily, Thank you for taking the time to provide us with feedback following your recent stay at Novotel Wollongong Northbeach. We are delighted to hear that you enjoyed our location, staff and rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Cassandra

5 out of 5
Great hotel right on the beach. Had everything you need for a terrific stay. Room service was great and the kids loved the pool.

Posted by on 23 Apr. 2022

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Comment from Hotel Management

7 May 2022 by Guest Relations Executive

Dear Phylyse, Thank you for taking the time to share your feedback, and for scoring us 5/5. We are thrilled to hear that you enjoyed your overall stay, in particular our spectacular location, our Room Service offering, and also our pool facilities. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon. Kind regards, Nadine

2 out of 5
We weren't aware of two weddings on that weekend until we arrived to the hotel. It wasn't pleasant being woken up around 2pm and then at 3am in the morning with guests shouting around the corridors It ruined the experience of what should have been a pleasant getaway. Otherwise, the location is lovely and hotel is nice.

Posted by on 10 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Guest Relations Coordinator

Dear Bridget, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach! We are delighted to hear that you enjoyed our property and its beautiful beachfront location. Please accept our sincere apologies for the noise disturbances you encountered during your stay. We hope to welcome you back soon to offer you a more restful getaway. Kind regards, Cassandra

5 out of 5
Great to visit North Wollongong again after 25 years

Posted by on 27 Mar. 2022

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Comment from Hotel Management

31 Mar. 2022 by Guest Relations Executive

Dear Chris, Thank you for taking the time to post a review, and for rating us an amazing 5 stars following your recent stay! We are absolutely thrilled to hear that you enjoyed your visit to Wollongong after 25 years, and hope to welcome you back again in the not too distant future. Kind regards, Nadine

5 out of 5
Fantastic stay, friendly staff, convenient, everything available. Only suggestion is the in-house menu is a little underwhelming and could do with more variety.

Posted by on 22 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Guest Relations Coordinator

Dear Jo, Thank you for taking the time to post a review, and for giving us a 5/5 rating. We are thrilled to hear that you enjoyed your overall stay, and appreciate your comments relating to our Room Service menu. Please be assured that your feedback has been passed onto our Food & Beverage Manager to review. We look forward to welcoming you back to Novotel Wollongong Northbeach again soon! Kind regards, Nadine

4 out of 5
Location

Posted by on 14 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Guest Relations Coordinator

Dear Glen, Thank you for taking the time to provide us with feedback following your recent stay at Novotel Wollongong Northbeach. We are thrilled to receive your fabulous 4 out of 5 rating and to hear that you enjoyed our beautiful beachfront location. We hope to welcome you back soon! Kind regards, Cassandra McMurdo

4 out of 5
Great location.

Posted by on 13 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Guest Relations Coordinator

Dear Lisa, Thank you for taking the time to post a review following your recent stay. We were delighted to read your positive comment about our spectacular location. The Team at Novotel Wollongong Northbeach look forward to welcoming you back again soon. Kind regards, Nadine

About the Novotel Wollongong Northbeach

Location 2-14 Cliff Road, North Wollongong, NSW 2500

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. There's an onsite business center. A computer station is on site and WiFi is available in public spaces for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Novotel Wollongong Northbeach. For a fee, parking is available. This 4.5-star Wollongong hotel is smoke free.

  • 209 guestrooms or units
  • 10 levels
  • 4 bars or lounges
  • 518 sq m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: North Wollongong Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wollongong Northbeach offers 209 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Wollongong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Palisade Kitchen & Bar - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Frisky Flamingo - Overlooking the ocean, this sports bar serves light fare only. Open daily.

Adrift Pool Bar - This poolside bar serves light fare only. Open select days.

Pepe's on the Beach - This beachfront bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

North Bar - This bar serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 35 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northbeach Novotel
  • Northbeach Wollongong
  • Novotel Northbeach
  • Novotel Northbeach Hotel
  • Novotel Northbeach Hotel Wollongong
  • Novotel Northbeach Wollongong
  • Novotel Wollongong Northbeach
  • Wollongong Northbeach
  • Wollongong Novotel
  • Wollongong Novotel Northbeach
  • Accor Wollongong Northbeach
  • Novotel Wollongong Northbeach Hotel Wollongong
  • Novotel Wollongong Northbeach Hotel
  • Novotel Wollongong Northbeach Hotel
  • Novotel Wollongong Northbeach North Wollongong
  • Novotel Wollongong Northbeach Hotel North Wollongong

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.