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4.6 out of 5

"Quite expensive. Overall accommodation very good. " More

By a verified traveller on Fri 14 Jan 2022

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Hotel Description

You'll be connected to the convention center at Quality Suites Pioneer Sands, and within a 20-minute stroll of Fairy Meadow Beach Park and Towradgi Beach. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

You can enjoy cable TV, coffee/tea makers, and hair dryers, featured in all 47 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, irons/ironing boards and free toiletries are available.

Q Cafe is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym, and pool loungers. 3767 square feet (350 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Continental breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 4-star Towradgi hotel, you'll be 3.1 km (1.9 mi) from Stuart Park and 3.6 km (2.2 mi) from North Wollongong Beach.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 6 Feb. - 7 Feb.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Suites Pioneer Sands ratings based on 741 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Suites Pioneer Sands

Everyone (304) Couples (291) Business (1) Family (144)
4 out of 5
Quite expensive. Overall accommodation very good.

Posted by on 14 Jan. 2022

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Comment from Hotel Management

20 Jan. 2022 by Hotel management

Hi Ian, Thank you for leaving a review, we appreciate the feedback and hope to see you again! Kind regards, Georgia, Reception

4 out of 5
good size room

Posted by on 5 Jan. 2022

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Comment from Hotel Management

5 Jan. 2022 by Hotel Managment

Hi Adam, We appreciate the feedback and for taking the time to leave your review. We hope to have you back soon! Kind regards, Georgia

5 out of 5
The pool is great for families

Posted by on 22 Dec. 2021

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Comment from Hotel Management

24 Dec. 2021 by Hotel Management

Hi Vanessa, We appreciate the feedback from your review. We hope to see you back again! Kind regards, Georgia

5 out of 5
Our stay of one night was great and stress free

Posted by on 31 May 2021

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Comment from Hotel Management

5 Jun. 2021 by Olivia

Hi, Thank you for your feedback. We hope to see you back again soon. Kind Regards, Olivia Reception

5 out of 5
Plenty of space

Posted by on 20 May 2021

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Comment from Hotel Management

5 Jun. 2021 by Olivia

Hi, Thank you for your feedback. We hope to see you back again soon. Kind Regards, Olivia Reception

3 out of 5
It was ok I would think it’s not a place for kids we where told to be quiet at 7.30pm as the grandchildren where excited and loud.

Posted by on 6 Apr. 2021

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4 out of 5
Great location and friendly staff only negative is you can’t put 3 adults in a 1 bedroom apartment no sitting area because of the sofa bed

Posted by on 6 Apr. 2021

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5 out of 5

Posted by on 6 Apr. 2021

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5 out of 5
Excellent accommodation. Friendly staff, room was immaculate. Great location in Wollongong, easy to get to shopping centre and beaches

Posted by on 17 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Olivia

Dear Guest, Thank you for taking the time to complete a review. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon. Kind Regards Olivia Reception

4 out of 5

Posted by on 10 Mar. 2021

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Comment from Hotel Management

21 Mar. 2021 by Olivia

Dear Guest, Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay with us and we hope to see you again soon. Kind Regards Olivia Reception

About the Quality Suites Pioneer Sands

Location 19 Carters Lane, Towradgi, NSW 2518

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Suites Pioneer Sands offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quality Suites Pioneer Sands. Free self parking is available. Smoking is allowed in designated areas at this 4-star Wollongong hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free parking nearby

Transport

  • Train station: Fairy Meadow Station (1.4 km / 0.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Quality Suites Pioneer Sands offers 47 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Wollongong hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:00 AM.

Q Cafe - This bar serves breakfast and lunch. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received their complete COVID-19 vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Pioneer Sands
  • Quality Suites Pioneer Sands Hotel
  • Quality Suites Pioneer Sands Hotel Towradgi
  • Quality Suites Pioneer Sands Towradgi
  • Quality Suites Pioneer Sands Apartment Towradgi
  • Quality Suites Pioneer Sands Apartment
  • Quality Suites Pioneer Sands Hotel
  • Quality Suites Pioneer Sands Towradgi
  • Quality Suites Pioneer Sands Hotel Towradgi

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.