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"Sheet toilet not clean " More

By a verified traveller on Tue 14 Dec 2021

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Hotel Description

At Lakeside Inn, you'll be 10.6 km (6.6 mi) from Nan Tien Temple and 12.4 km (7.7 mi) from Wollongong City Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

Flat-screen TVs, hair dryers, and irons/ironing boards are featured in all 71 rooms. Microwaves, free toiletries, and wardrobes or closets are also available. Weekly housekeeping is available.

This pet-friendly hotel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and express check-out. There's also the convenience of free self parking.

Sights within a 15-minute drive of this Windang hotel include Wollongong Golf Club and WIN Stadium.

Lakeside Accessible Queen Single Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$109* Per night/room 13 Feb. - 14 Feb.

Lakeside Standard Queen Single Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Lakeside Superior King Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lakeside Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Lakeside Queen Single Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Lakeside Family Bunk Room

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Lakeside Inn ratings based on 61 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Lakeside Inn

Everyone (19) Couples (22) Family (21)
1 out of 5
We didn’t even stay there it was filthy, pool was green, bins were overflowing, there was no chance my kids were staying there and I’m trying to get my money back but the receptions are so rude and keep hanging up on me

Posted by on 14 Jan. 2022

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Comment from Hotel Management

16 Jan. 2022 by Jack

Thanks for your feedback and email to us for your refund request

2 out of 5
The lake & its views were lovely, the property was very neglected, lawns not mowed in a long time & the potholes & condition of the entrance was atrocious. One tea cup for 2 ppl for 2 nights, not enough milk or sugar for the length of stay, no fresh towels, powerpoints in bathroom not working, overall the cabin was not very clean, such a shame, as location was nice ..

Posted by on 2 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by Jack

Thanks for your feedback

3 out of 5
Great Lake views

Posted by on 23 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by cherry

Hi Barbara thank you for feeding back to us , looking forward to seeing you next time

3 out of 5
Sheet toilet not clean

Posted by on 14 Dec. 2021

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Comment from Hotel Management

16 Dec. 2021 by Jack

Hi, Neil Thanks for your feedback and choosing to stay in our hotel. We'll improve our service.

2 out of 5
Some of the fixtures were broken and the lawn hadn’t been mowed for a while flat batteries in the remote

Posted by on 12 Dec. 2021

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Comment from Hotel Management

16 Dec. 2021 by Jack

Hi, Scott, Thanks for your feedback and choosing to stay in our hotel. We'll improve our service.

3 out of 5
We stayed in a standard Queen/single room. It was basic and definitely budget accommodation. It should be less than $150 a night though. The linen was clean enough, but other elements of the room were probably just quickly wiped down. They also hadn’t cleaned out the previous persons ‘naughty weekend’ items from one of the drawers, which was quite shocking, disgusting and hilarious at the same time. The room needs to be gutted and redone. The carpet on your feet felt gross. Bathroom is outdated but it was clean. The staff I encountered were lovely though!

Posted by on 4 Dec. 2021

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Comment from Hotel Management

5 Dec. 2021 by Jack

Hi, Kristi Thanks for choosing and staying in our Inn. We are very appreciated for your feedback.

1 out of 5
The room smelt like cigarette. There were other peoples dirty socks left on the floor next to the bed. The main reception area was untidy and unorganised, papers lying around the floor - Rooms keys sitting out on the desk, in no order, Staff member could not locate my room key. Wouldn’t stay here again, especially with children.

Posted by on 20 Nov. 2021

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Comment from Hotel Management

16 Dec. 2021 by Jack

Hi, Racheal Thanks for your feedback and choosing to stay in our hotel. We'll improve our service.

2 out of 5
The cabin needed some tlc and a coat of paint. Dirty floors, walls and furnishings and generally untidy. We found a random sock under the bed.. Would expect this from a $100 p/n room, not $180..

Posted by on 16 Nov. 2021

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Comment from Hotel Management

16 Dec. 2021 by Jack

Hi, Glen, Thanks for your feedback and choosing to stay in our hotel. We'll improve our service.

4 out of 5
Close to the lake, plenty of parking. Easy to find.

Posted by on 24 Oct. 2021

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Comment from Hotel Management

15 Nov. 2021 by Lakeside Inn&Golfplace

thanks for your support, welcome to come back, just ring us we will offer you better prices

1 out of 5

Posted by on 10 Aug. 2021

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Property Features

Lakeside Inn offers its guests an outdoor pool, barbecue grills, and a garden. Public spaces have free WiFi. Lakeside Inn also features a picnic area, laundry facilities, and express check-out. Free self parking is available. This Wollongong hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Port Kembla North Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Lakeside Inn offers 71 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. This Wollongong hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided weekly.

  • Flat-screen television
  • Microwave
  • Electric kettle
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 30 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oasis Resort Village Windang
  • Hotel Oasis Resort & Village Windang
  • Windang Oasis Resort & Village Hotel
  • Oasis Resort & Village Windang
  • Oasis Resort Village
  • Oasis Village Windang
  • Oasis Village
  • Hotel Oasis Resort & Village
  • Windang Inns
  • Lakeside Inn Hotel
  • Lakeside Inn Windang
  • Golf Place Lakeside Inns
  • Lakeside Inn Hotel Windang

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.