4.3 out of 5

"We booked a 2 bedroom suite (304) The rooms and bathrooms were clean. The bathrooms were very spacious so very good in that respect. The beds were ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Wollongong awaits you at Mantra Wollongong. Within just a 10-minute stroll, you'll find Crown Street Mall and Wollongong Hospital. Highlights at this property include a 24-hour fitness centre, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, free wired Internet and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A dining area, a hairdryer and a phone are also available. Housekeeping is available once per stay.

This business-friendly apartment offers a business centre, dry cleaning/laundry services and free newspapers in the lobby. Other amenities include laundry facilities, luggage storage and a lift. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Wollongong property include WIN Entertainment Centre and Wollongong Golf Club.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136 per night

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Deluxe Ocean with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Bedroom Superior Apartment with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Mantra Wollongong ratings based on 906 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Wollongong

Everyone (412) Couples (250) Business (2) Students (1) Family (245)
4 out of 5
Convenient location for our team - really helpful staff

Posted by on 23 Jun. 2019

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2 out of 5
Very tight carpark. Car parked outside of parking zone making it impossible for others to park.

Posted by on 22 Jun. 2019

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4 out of 5

Posted by on 16 Jun. 2019

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4 out of 5
Property was in a good location for the reason we came to Wollongong

Posted by , from Penrith on 15 Jun. 2019

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5 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Kellie

Thank you for your feedback, we are delighted you enjoyed your stay. Warm regards Kellie

2 out of 5
Our room stunk of smoke despite the reception staff checking our room on arrival. The bed sagged and there was no foxtell despite reception advising they had 2 foxtell Chanel’s. Also the continental breakfast had pastries from Coles.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Kellie

Thank you for taking the time to share your recent stay at the Mantra Wollongong, we appreciate your comments and will work on ways to improve our services. Warm regards Kellie

3 out of 5
In house facilities very convient - full size fridge washing machine dryer. Regular visitor but the cleaniness is very hit and miss at times - long black hair on ensuite floor, basin still had food like someone had brushed their teeth and wasnt cleaned. Other times the apartments are spotless so its really a lucky door price of who the individual cleaner cleans your apartment and their standards

Posted by on 1 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Kellie

Thank you for taking the time to share your recent stay at the Mantra Wollongong, we are sorry to hear that your apartment cleanliness was not acceptable. I will share your comments with our team and work on ways to improve our service standards. Warm regards Kellie

3 out of 5
Friendly staff. Spacious apartment. however the carpet hadn’t been vacuumed properly and the bedside table was very dusty. The bedroom in general had dust around.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Kellie

Thank you for taking the time to share your recent stay at the Mantra Wollongong, we are sorry to hear that your apartment was dusty. We will share your feedback with our team and work on ways to improve our services. Warm regards Kellie

4 out of 5
The close location to all shops and easy walking distance to the beach. Would have been useful to have had more pots and utensils to cook with

Posted by on 20 May 2019

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Comment from Hotel Management

28 May 2019 by Kellie

Thank you for taking the time to share your recent stay at the Mantra Wollongong. We are delighted you enjoyed your stay. Thank you for your feedback regarding pot and utensils we will ensure there are more items available on request for our guests. Warm regards Kellie

4 out of 5
Nice new property to live, didn’t like the location surrounding and disappointed about the distant ocean view. Not much amenities inside the property.

Posted by on 13 May 2019

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Comment from Hotel Management

15 May 2019 by Kellie

Thank you for taking the time to share your recent stay at the Mantra Wollongong. Sorry to hear you didnt enjoy our location in the city centre and our distance to the beach, being 2km. Our amenities on site are focussed on our apartments being fully self contained, with numerous cafe's, restaurants and bars within walking distance. Thank you for your feedback and alloing us to perform at our best. Warm regards Kellie

Property Features

You'll find a business centre on site. The luxury Mantra Wollongong also features a 24-hour fitness centre, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4.5-star Wollongong apartment is smoke free.

  • 51 guestrooms or units
  • 7 levels
  • Built in 2008
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (81.8 km / 50.8 mi)
  • Train station: Wollongong Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Wollongong offers 51 forms of air-conditioned accommodation with washers/dryers and a hairdryer. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • HD television
  • Cable channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Onsite credit card payments are subject to a surcharge of 1.10% for Mastercard, 1.25% for Visa, a 3.35% for American Express or JCB, and a 3.50% for Diners Club. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 15 for adults, and AUD 0 and AUD 15 for children (approximately)
  • Self-parking fee: AUD 10 per day
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • On-site credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Wollongong Apartment
  • Mantra Wollongong