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4.4 out of 5

"Needs ACU in bedrooms. Kitchenette maintenance required. Garden bed full of weeds not plants. " More

By a verified traveller on Fri 17 Dec 2021

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Hotel Description

At Best Western City Sands - Wollongong Golf Club you'll be within just a 10-minute stroll of WIN Stadium and WIN Entertainment Centre. Highlights at this hotel include a golf course, a restaurant, and free self parking.

You can enjoy TVs with cable channels, and all 20 rooms feature free WiFi, balconies, and dining areas. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, coffee/tea makers, hair dryers, and irons/ironing boards are available. Weekly housekeeping is available.

The restaurant, The Deck, serves local cuisine and is open for lunch and dinner. Tap Inn is the hotel's own bar, serving drinks along with lunch and dinner. Other amenities include free WiFi in public areas and laundry facilities.

Places within a 30-minute walk of this 4-star Wollongong CBD hotel include North Wollongong Beach and Wollongong Hospital.

Suite, 1 Queen Bed, Balcony, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$151* Per night/room 21 Feb. - 22 Feb.

Suite, 1 Queen Bed, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Mountain View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Best Western City Sands - Wollongong Golf Club ratings based on 449 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western City Sands - Wollongong Golf Club

Everyone (220) Couples (146) Business (1) Family (91)
4 out of 5
Needs ACU in bedrooms. Kitchenette maintenance required. Garden bed full of weeds not plants.

Posted by on 17 Dec. 2021

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Comment from Hotel Management

22 Dec. 2021 by Reception Team

Thank you for staying with us! We appreciate your feedback and hope to see you again soon. Kind Regards,

5 out of 5
The facilities were excellent making a golf stay over so convenient and enjoyable. So so good. I will be back!

Posted by on 20 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by Leanne

Thank you for your amazing feedback. I am pleased to read you enjoyed your stay with us. We do hope we can welcome you back in the near future. Kind regards Reception Team

5 out of 5
The room and view was excellent, the staff were very friendly and welcoming. The only small let down was there is no dedicated parking for the staying guests. Other than the parking loved everything

Posted by on 14 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by Leanne

Thank you for the wonderful review and for taking the time to share your feedback with The Best Western City Sands. Our priority is customer service, and we are ecstatic that we met that mark! Kind Regards Reception Team

5 out of 5

Posted by on 19 Oct. 2021

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5 out of 5
Great location and fantastic price

Posted by on 20 Aug. 2021

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4 out of 5

Posted by on 3 Aug. 2021

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5 out of 5
From stunning sunrises and moonrises over the water to clean comfy interior with great amenities in what feels like a grand but intimate complex. I have been fortunate to stay here a couple of times and when caught out during the lockdown and needing an extended stay, the staff were wonderful as always. It feels more like the apartment of my dreams than a hotel:)

Posted by on 28 Jul. 2021

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Comment from Hotel Management

3 Aug. 2021 by Leanne

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything, we can help you with. Kind Regards The Reception Team.

2 out of 5

Posted by on 12 Jul. 2021

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Comment from Hotel Management

3 Aug. 2021 by Leanne

Thank you for staying with us we appreciate your feedback.

4 out of 5
The executive chef needs to reinstate a la carte breakfast on level 2 Like it was prior to COVID 19 ! If a Buffett breakfast can be provided for golfers on a sponsors day it can be done ! Families with young children have to go elsewhere for a cooked breakfast ! Each apartment should at least have a toaster in the kitchenette? I must say the apartments a well cleaned & the staff are very helpful in fact the staff made our stay !

Posted by on 13 Jun. 2021

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Comment from Hotel Management

3 Aug. 2021 by Leanne

Thank you for staying with us we appreciate your feedback.

2 out of 5

Posted by on 9 Jun. 2021

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Comment from Hotel Management

3 Aug. 2021 by Leanne

Thank you for staying with us we appreciate your feedback.

About the Best Western City Sands - Wollongong Golf Club

Location cnr of Banks & Corrimal St, Wollongong, NSW 2500

Property Features

Best Western City Sands - Wollongong Golf Club offers its guests a golf course. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Best Western City Sands - Wollongong Golf Club also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Wollongong hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wollongong Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western City Sands - Wollongong Golf Club offers 20 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided weekly.

  • Private balcony
  • Dining room
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Deck - Overlooking the golf course, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Tap Inn - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Guests must contact the property by phone during posted front desk hours to arrange check-in.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western City Sands
  • Best Western City Sands Hotel
  • Best Western City Sands Hotel Wollongong
  • Best Western City Sands Wollongong
  • Best Western City Sands-Wollongong Golf Club Hotel Wollongong
  • Best Western City Sands Motel Wollongong
  • Best Western City Sands Motel
  • Best Western City Sands Wollongong Golf Club Motel
  • Best Western City Sands Golf Club Motel
  • Best Western City Sands Wollongong Golf Club
  • Best Western City Sands Golf Club
  • Best City Sands Golf Club
  • Best City Sands Wollongong
  • Best Western City Sands Wollongong Golf Club
  • Best Western City Sands - Wollongong Golf Club Hotel
  • Best Western City Sands - Wollongong Golf Club Wollongong
  • Best Western City Sands - Wollongong Golf Club Hotel Wollongong

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.