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3.7 out of 5

"Property is tired but staff try hard to please. Linen was more polyester than cotton and when I requested cotton sheets the result was old and worn ou ... " More

By a verified traveller on Sat 27 Feb 2021

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Hotel Description

At Shellharbour Resort you'll be within a 10-minute walk of North Beach and 1.8 km (1.1 mi) from Shellharbour South Beach. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

All 31 rooms feature TVs with satellite channels, and you can enjoy WiFi, coffee/tea makers, and free local calls. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, safes, hair dryers, and irons/ironing boards are available.

The restaurant, Branches, serves Italian cuisine and is open for dinner. At the motel's own lounge bar, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to bike rentals. A conference center, a meeting room, and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 8:30 AM. There's also the convenience of free RV/bus/truck parking.

Within a 30-minute drive of this 3.5-star Shellharbour motel, attractions include North Wollongong Beach and Wollongong City Beach.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 11 Nov. - 12 Nov.

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Corporate Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Shellharbour Resort ratings based on 105 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Shellharbour Resort

Everyone (66) Couples (18) Business (1) Family (16) Other (1)
5 out of 5
Excellent location

Posted by on 17 May 2021

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3 out of 5
Property is tired but staff try hard to please. Linen was more polyester than cotton and when I requested cotton sheets the result was old and worn out. Only stayed one night

Posted by on 27 Feb. 2021

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4 out of 5
Generally very good, unit was clean and the service was good. Very helpful even confirmed what I wanted for breakfast. easy checkout. Would stay again

Posted by on 23 Feb. 2021

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2 out of 5

Posted by on 5 Feb. 2021

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4 out of 5

Posted by on 1 Jan. 2021

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5 out of 5

Posted by on 20 Sep. 2020

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4 out of 5

Posted by on 30 Aug. 2020

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4 out of 5
All good at the room. My granddaughter enjoyed the swim at the pool.

Posted by on 17 Jan. 2020

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5 out of 5
Staff are fabulous and helpful. Would recommend to sales reps for a comfortable stay

Posted by on 2 Jan. 2020

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4 out of 5
Acces to the beach and bush and wetland for birdwatching was excellent. Bus transport was good but limted since there was no direct bus to Lake Illawarra which would have been helpful. Cost of twin room was quite high for our budget.

Posted by on 29 Dec. 2019

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Property Features

Shellharbour Resort offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Shellharbour Resort. Free self parking is available. This 3.5-star Wollongong motel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Shellharbour Junction Station (4 km / 2.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Shellharbour Resort offers 31 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Wollongong motel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 8:30 AM.

Branches - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 25
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

All guests, including children, are required to present a valid government-issued ID card at check-in.

The credit card used to book the reservation must be presented by the cardholder at check-in.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 20 for adults, AUD 5 and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shellharbour Resort
  • Shellharbour Resort Motel
  • Shellharbour Resort Shellharbour
  • Shellharbour Resort Motel Shellharbour

You should know

  • Pool access available from 8:00 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.