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3.8 out of 5

"I liked the level of privacy and size of the room Good shower too, that’s always important. Very comfortable bed ✅ Will be staying again, as it also ... " More

By a verified traveller on Mon 19 Apr 2021

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Hotel Description

At Sage Hotel Wollongong you'll be 0.6 km (0.4 mi) from Wollongong City Beach and 2.4 km (1.5 mi) from Wollongong Hospital. Highlights at this hotel include a restaurant and an outdoor swimming pool.

All 168 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, espresso makers, and free local calls. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, refrigerators, safes, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Additionally, you'll find a snack bar/deli, a terrace, and express check-out. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

With a stay at this 4-star Wollongong CBD hotel, you'll be 4.9 km (3 mi) from University of Wollongong.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$172* Per night/room 25 Apr. - 26 Apr.

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sage Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Executive Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sage Hotel Wollongong ratings based on 389 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sage Hotel Wollongong

Everyone (255) Couples (77) Family (61) Other (1)
5 out of 5
I liked the level of privacy and size of the room Good shower too, that’s always important. Very comfortable bed ✅ Will be staying again, as it also close to everything and that end of town had a great vibe ✅

Posted by on 19 Apr. 2021

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2 out of 5
Overly expensive for age and facilities of hotel. Would not rate this hotel over 3***. Should perhaps look at airbnb

Posted by on 18 Apr. 2021

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1 out of 5
Parking was a huge issue. We told that it would cost $20 per night for parking but dont go out tonight (Friday night) as they were really busy and they couldn't guarantee us a parking space when we got back. Some staff were trying to manage the problem but it seems the hotels owners didnt care as the parking gates just dodnt work and anyone could sneak in. Close to WIN stadium so easy parking. To their credit we werent charged for parking at the end of our stay.

Posted by on 11 Apr. 2021

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4 out of 5
Everything was great. Always enjoy our stay. Although, my partner and I turned down the fridge to the lowest setting & it froze all of our groceries.

Posted by on 10 Apr. 2021

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3 out of 5
we have stayed at the Sage quite a few times. its been at least 2 years since our last stay though. this trip I was under whelming. the extra bit of piazzas was missing. the room looked empty, very bland décor, empty fridge. Not the usual impression we've had in the past. we thought that COVID's financial impact may have effected the Hotel.

Posted by on 8 Apr. 2021

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5 out of 5

Posted by on 1 Apr. 2021

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3 out of 5
Cafe staff were so slow, we waited 45 min to order breakfast. The" king" bed was 2 singles together and was uncomfortable.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

9 Apr. 2021 by Megan

Thank you for taking the time to let us about your experience at the Sage Hotel Wollongong. I am sorry to hear that your experience did not meet your expectations. And you experienced such a delay in your restaurant. At the Sage Wollongong, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you taking the time to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, The Team at Sage Hotel Wollongong

4 out of 5
Convenient location. Good size room Coffee machine in the room did not work. Housekeeping was at request only and for the cost of the stay I expect that to be a must! Armchair in the room was disgustingly filthy and overdue for a replacement or st the very least a good clean! Carpet a similar comment. Due for replacement!

Posted by on 28 Mar. 2021

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Comment from Hotel Management

9 Apr. 2021 by Megan

Thank you for taking the time to let us about your experience at the Sage Hotel Wollongong. I am sorry to hear that your experience did not meet your expectations. At the Sage Wollongong, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For future stays please ensure you advise the reception team during your stay of any issues. We appreciate you taking the time to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, The Team at Sage Hotel Wollongong

3 out of 5
Sage Hotel feels and looks rundown. Our room smelt stale. The cleaning service is hit and miss. I asked for my bed to be made and it was pulled up and left looking as though it hadn’t been done. The one redeeming feature from this stay was the staff. Thomas at Reception was responsive and quick to help in any way. I was also impressed by the member of staff who came to our room regarding cleaning. He was professional and very helpful. At this stage I wouldn’t stay here again. Maybe if Sage had a makeover I may consider.

Posted by on 27 Mar. 2021

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Comment from Hotel Management

9 Apr. 2021 by Megan

Thank you for taking the time to let us about your experience at the Sage Hotel Wollongong. I am sorry to hear that your experience did not meet your expectations. At the Sage Wollongong, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you taking the time to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, The Team at Sage Hotel Wollongong

3 out of 5
The staff were amazing but our room had a leak in the bathroom. There was no toilet brush in the bathroom and no pen, notepad or Plates or knives. We expected more from this fancy hotel. There was also only one lift and we were not informed of this and it was really noisy .

Posted by on 21 Mar. 2021

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Comment from Hotel Management

10 Apr. 2021 by Megan

Dear Guest We very much appreciate your feedback regarding your stay at the Sage Hotel Wollongong. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Apologies about the notepad and pen but unfortunately with COVID they were removed from the rooms. None of our rooms have plates and cutlery in the room as our hotel doesnt have cooking faclitities in the rooms, for reference we do have some available from reception at any time. Only one elevator was in operation due to an upgrading program to deliver an improved guest experience. We thank you again for your patience and understanding and apologies for any inconvenience it may have caused you during your stay. We are very excited that our newly refurbished lift is only about a month off being completed. So we will have 2 new lifts fully operational very shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Kind Regards, The Team at Sage Hotel Wollongong

Property Features

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business center. An outdoor pool, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Sage Hotel Wollongong. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wollongong hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 11 levels
  • Dining venue
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney Airport (SYD) (73.1 km / 45.4 mi)
  • Train station: Wollongong Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sage Hotel Wollongong offers 168 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Wollongong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Digital channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Cold Water Creek - Onsite restaurant. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Cold Water Creek restaurant is open daily for dinner but is only open from Friday to Sunday for lunch.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available for lunch.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 7 and AUD 40 for adults, AUD 7 and AUD 19 for children (approximately)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Hotel
  • Chifley Hotel Wollongong
  • Chifley Wollongong
  • Wollongong Chifley
  • Sage Hotel Wollongong
  • Sage Wollongong
  • Sage Hotel
  • Sage Hotel Wollongong Hotel
  • Sage Hotel Wollongong Wollongong
  • Sage Hotel Wollongong Hotel Wollongong

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.