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Quest Wollongong

4-star property
59-61 Kembla Street, Wollongong, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 284 wotif Reviews

"Location, value and service was excellent " More

By a verified traveller on Wed 02 Mar 2022

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Hotel Description

Quest Wollongong places you in the center of Wollongong, steps from Wollongong Town Hall and within a short 5-minute stroll of Wollongong City Gallery.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a coffee/tea maker, and a ceiling fan are also available. Housekeeping is not available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and luggage storage. Additionally, you'll find a television in a common area, an elevator, and a vending machine. There's also the convenience of self parking.

Standard Apartment, 1 Bedroom, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$362* Per night/room 10 Dec. - 11 Dec.

Standard Apartment, 2 Bedrooms, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quest Wollongong ratings based on 284 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Wollongong

Everyone (110) Couples (77) Family (99)
5 out of 5
Location, value and service was excellent

Posted by on 2 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Quest Wollongong

Thank you for your 5/5 rating. We look forward to having you as our guest in the near future.

5 out of 5
Some equipment problems but they were quickly replaced

Posted by on 8 Jan. 2022

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Comment from Hotel Management

14 Feb. 2022 by Quest Wollongong

Thank you for your review. We are pleased you issues were rectified and you had an enjoyable stay.

5 out of 5
Set up of the room. Great service 👍

Posted by on 26 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by Quest Wollongong

Thanks Kylie. We are glad you had a great stay and hope your son had a great performance.

5 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

11 May 2021 by Quest Wollongong

Thank you for your 5/5 rating. We look forward to having you stay with us again in the near future.

5 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

5 May 2021 by Quest Wollongong

Thank you for your 5/5 review. We look forward to having you stay with us again in the near future.

5 out of 5

Posted by on 15 Feb. 2021

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Comment from Hotel Management

3 Mar. 2021 by Quest Wollongong

Thanks, we are glad you had a great stay and look forward to having you stay with us again.

4 out of 5

Posted by on 8 Jan. 2021

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Comment from Hotel Management

11 Jan. 2021 by Quest Wollongong

Thank you for your rating. We look forward to having you stay with us again in the near future.

5 out of 5
great value, very nice receptionist who helped me sort out parking when I arrived.

Posted by , from Newcastle on 13 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Hope Yu - Franchisee

Thanks for a great review Caine. We are pleased you had a great stay and look forward to having you stay again in the near future.

5 out of 5
Perfect location. Very clean and spacious. Everything you need to enjoy a relaxing stay.

Posted by , from Newcastle on 11 Oct. 2020

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Comment from Hotel Management

29 Oct. 2020 by Reservations Team

Thank you for your 5/5 rating. We are pleased you had a great stay and look forward to having you stay with us again in the near future.

5 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by Quest Wollongong

Thank you for your 5/5 review. We look forward to having you stay with us again in the near future.

About the Quest Wollongong

Location 59-61 Kembla Street, Wollongong, NSW 2500

Property Features

As a guest of Quest Wollongong, you'll find a vending machine, dry cleaning/laundry services, and a television in a common area. WiFi is free in public spaces. For a fee, parking is available. This 4-star Wollongong apartment is smoke free.

  • 42 guestrooms or units
  • Conference space
  • Dry cleaning
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wollongong Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Wollongong offers 42 air-conditioned accommodations with washers/dryers and DVD players. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wollongong apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
The front desk hours vary at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
The hours at this property's front desk vary. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 15.00 per night
  • Credit card charges are subject to a surcharge of 2.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Wollongong
  • Quest Apartments Wollongong
  • Quest Serviced Apartments Wollongong
  • Quest Wollongong
  • Quest Wollongong Serviced
  • Quest Wollongong Serviced Apartments
  • Serviced Apartments Wollongong
  • Wollongong Quest
  • Wollongong Serviced Apartments
  • Quest Wollongong Apartment
  • Quest Wollongong Apartment
  • Quest Wollongong Wollongong
  • Quest Wollongong Apartment Wollongong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.