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Quest Wollongong

4-star property
59-61 Kembla Street, Wollongong, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 296 Wotif Reviews

"Great location. Spacious apartment. Comfortable sofa. A great stay for one night or longer. We have been before and will book again. 😎 " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Quest Wollongong puts you in the center of Wollongong, 1 km (0.6 mi) from Wollongong City Beach and 1.8 km (1.1 mi) from Wollongong Hospital. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with a DVD player, and each apartment features a living room, a coffee/tea maker, and a ceiling fan. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, a phone, and an iron/ironing board are also available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Added amenities include laundry facilities, luggage storage, and a television in a common area. There's also the convenience of self parking.

With a stay at this 4-star Wollongong property, you'll be 3.9 km (2.4 mi) from University of Wollongong.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$172* Per night/room 6 Oct. - 7 Oct.

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quest Wollongong ratings based on 296 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Wollongong

Everyone (116) Couples (81) Family (102)
5 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by Quest Wollongong

Thank you for your 5/5 review. We look forward to having you stay with us again in the near future.

5 out of 5
Great location. Spacious apartment. Comfortable sofa. A great stay for one night or longer. We have been before and will book again. 😎

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Quest Wollongong

Thank you for your review. We are pleased you had a great stay, found are apartments spacious and comfortable and ideally located. We look forward to welcoming you back to Quest Wollongong in the near future.

5 out of 5
Perfect location for our needs. One block from restaurants, two blocks from beach and WIN stadium. Two bedroom/bathroom apartment, able to open windows for fresh air, spacious and well appointed. Will certainly be returning.

Posted by , from Canberra on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Quest Wollongong

Thank you for your review. We are pleased you had a great stay and look forward to having you stay with us again in the near future.

4 out of 5
Didn’t like that the address took us to a completely different suburb.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Quest Wollongong

Thank you

5 out of 5
Great city location - close to everything we needed. Apartment well appointed and spacious. Parking easy. Mostly quiet even though it was O week at Uni.

Posted by on 6 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Quest Wollongong

Thank you for your review. We are pleased you had a great stay and look forward to welcoming you back to Quest Wollongong in the near future.

5 out of 5
There's nothing i didn't like happy with everything available

Posted by on 5 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Quest Wollongong

Thank you, we hope to see you again

5 out of 5
Were there to attend a family wedding, location great, eerything very handy, full kitchen was great. Staff very helpful, lost a key card and they replaced no probs at all Would like to have seen some moisturiser in the bathrooms supplied

Posted by on 1 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Hope Yu Franchisee

Thank you for your great review. We are pleased you had a great stay and look forward to having you stay with again in the near future.

5 out of 5
Great location, secure parking, plenty of space in the apartment. Our stay was great for our family of 4.

Posted by on 25 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Quest Wollongong

Thank you for your great review. We look forward to having you stay with us again.

3 out of 5
We stayed in an apartment which faced onto the Main Street which was very noisy, in particular of a Saturday and Sunday night the noise would echo up from the street. Also, the wi- fi was down for 4 out of the 5 days we were there.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Quest Wollongong

Thank you for your review. Please accept our apologises for the internet issue. We had a Telstra fault on Friday and over the weekend. We are pleased to advise this has now been rectified. We thank you for your feedback and do hope to have you stay with us again in the near future.

1 out of 5
No compassion at all. Our travels we interrupted due to circumstances out of our control and lost hundreds of dollars on flights. When we tried to at least re-coup our accommodation we were turned away with no care or compassion - it was basically ‘too hard’ for them to refund our stay. We travel a lot and will not choose to stay at Quest around the country again.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Hope Yu - Franchisee

Thank you for your review Anonymous We are disappointment that you felt we had no compassion or care with your request. Whilst we understand that it frustrating that your plans were interrupted (the purchase of the car you thought you were coming to buy fell through), unfortunately your cancellation fell in our cancellation policy.

About the Quest Wollongong

Location 59-61 Kembla Street, Wollongong, NSW 2500

Property Features

Quest Wollongong offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Quest Wollongong also features a television in a common area and an elevator. For a fee, parking is available. This 4-star Wollongong apartment is smoke free.

  • 42 guestrooms or units
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Shellharbour, NSW (WOL) (23.6 km / 14.6 mi)
  • Train station: Wollongong Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Wollongong offers 42 air-conditioned accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • LCD television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 9:00 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM
The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 9:00 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 15.00 per night
  • Credit card charges are subject to a surcharge of 2.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Wollongong
  • Quest Apartments Wollongong
  • Quest Serviced Apartments Wollongong
  • Quest Wollongong
  • Quest Wollongong Serviced
  • Quest Wollongong Serviced Apartments
  • Serviced Apartments Wollongong
  • Wollongong Quest
  • Wollongong Serviced Apartments
  • Quest Wollongong Apartment
  • Quest Wollongong Apartment
  • Quest Wollongong Wollongong
  • Quest Wollongong Apartment Wollongong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.