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3.6 out of 5

"This hotel could do with an upgrade. Good location " More

By a verified traveller on Sun 19 Jul 2020

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Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$87* Per night/room 9 Aug. - 10 Aug.

Standard Queen Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Downtown Motel puts you in the center of Wollongong, 0.9 km (0.6 mi) from Wollongong City Beach and 1.8 km (1.1 mi) from Wollongong Hospital. Highlights at this motel include in-room balconies.

You can enjoy TVs with cable channels, and all 30 rooms feature DVD players, coffee/tea makers, and hair dryers. Refrigerators, phones, and desks are also available.

This business-friendly motel offers tour/ticket assistance and luggage storage. There's also the convenience of free self parking.

With a stay at this Wollongong motel, you'll be 4.2 km (2.6 mi) from University of Wollongong.

Downtown Motel ratings based on 385 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Downtown Motel

Everyone (247) Couples (87) Business (3) Students (2) Family (42) Other (1)
3 out of 5
This hotel could do with an upgrade. Good location

Posted by on 19 Jul. 2020

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5 out of 5

Posted by on 12 Jul. 2020

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4 out of 5

Posted by on 22 Jun. 2020

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5 out of 5
The Down town Motel is excellent .I have been a regular customer for many years . The staff are always very friendly and make me feel most welcome .The Rooms have all the faciitys I require and I would always reccomend the Wollongong Motel to everybody .

Posted by , from Sydney, Australia on 13 Jun. 2020

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4 out of 5

Posted by on 15 Mar. 2020

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3 out of 5
The hotel is situated in a central location close to the harbour. A good stay for those on a budget but the hotel is very dated.

Posted by on 9 Mar. 2020

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4 out of 5

Posted by on 7 Mar. 2020

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5 out of 5

Posted by on 2 Mar. 2020

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2 out of 5
Downtown Motel is situated in a convenient location on Crown Street within walking distance of various bars, restaurants and entertainment options. The staff are welcoming and friendly, however once you pass through the main entrance gate the age of this property shows. When paying $100 a night you're certainly not expecting the Ritz Carlton, but the beds, fixtures and fittings could use an upgrade. Although not within the control of Downtown Motel, future guests should be mindful there is little to no sound-proofing. During our stay the 2am wake up was a group leaving Harp Hotel (who's rear car park shares an adjacent lane way with Downtown Motel), 3am was fellow Downtown Motel patrons returning to their room - which could be still heard even after making their way into their room. 4:30am was other fellow Downtown Motel patrons partaking in some other recreational activities in their room which had the bedhead banging on the wall for an hour, then finally at 6:45am the commercial garbage bin from the Harp Hotel was emptied. After all of that it was a restless night sleep on a tired mattress and we were up and departed early. As mentioned much of this is outside of the control of the Downtown Motel. However with some more sound proofing and updating of tired fixtures and fittings (e.g. Air-Con and Bedding), the stay would certainly be more comfortable. At the end of the day for $100/night I don't think it would be reasonable to expect much more - just be aware.

Posted by on 26 Jan. 2020

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1 out of 5
Mattress on bed was not suitable to be given to Vinnies or Salvos. Mattress should have gone to tip a long time ago. Carpet was disgusting beyond belief!! There were stains on top of stains on top of all the dirt and grime. No shampoo provided. Reception staff o.k. One night drunks got into the supposedly secure car park. After staying in a shocking hotel in Beijing, this hotel is worse! At best, it should be rated one star only and that is ONLY for its location!

Posted by on 16 Jan. 2020

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Property Features

Downtown Motel offers its guests tour/ticket assistance. The front desk is open around the clock. Free self parking is available. Smoking is allowed in designated areas at this Wollongong motel.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (72.6 km / 45.1 mi)
  • Train station: Wollongong Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Downtown Motel offers 30 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones.

  • Private balcony (furnished)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 9 AM - 7 PM
This property doesn't offer after-hours check-in. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 9 AM - 7 PM
This property doesn't offer after-hours check-in. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel will place an advance authorization for the cost of stay after booking. Guests should check their email for further confirmation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Downtown Motel Wollongong
  • Downtown Motel
  • Downtown Wollongong
  • Downtown Motel Motel
  • Downtown Motel Wollongong
  • Downtown Motel Motel Wollongong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.