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3.7 out of 5

"Staff are very helpful and friendly. " More

By a verified traveller on Wed 30 Nov 2022

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Hotel Description

Downtown Motel puts you in the heart of Wollongong, within steps of Wollongong Town Hall and Illawarra Performing Arts Centre. Highlights at this motel include in-room balconies.

This business-friendly motel offers tour/ticket assistance and luggage storage. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Wollongong CBD motel include Wollongong City Gallery and WIN Entertainment Centre.

Standard Queen Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$125* Per night/room 18 Dec. - 19 Dec.

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Downtown Motel ratings based on 446 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Downtown Motel

Everyone (273) Couples (100) Business (3) Students (2) Family (51) Other (1)
4 out of 5
Staff are very helpful and friendly.

Posted by on 30 Nov. 2022

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3 out of 5
The hotel was old and dated, however the biggest problem was finding it!.....need some parking instruction son the Wotif booking confirmation.

Posted by on 30 Nov. 2022

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4 out of 5
Easy walk to Town Centre places

Posted by on 27 Nov. 2022

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5 out of 5
Centrally located, security carpark and exceptionally clean.

Posted by on 23 Nov. 2022

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1 out of 5
No PowerPoint in the room. No fan or aircon. Dirty carpet, curtains & bathrooms.

Posted by on 12 Nov. 2022

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Comment from Hotel Management

13 Nov. 2022 by Manager

Hi CourtneySorry you felt that way not sure what you mean about no power points in the room i just went in and counted 8 in the room and 1 in the bathroom. There is definitely an aircon in the room and we don't have curtains. I spoke to the girl that you check-in with and she not once did you mention any of your issues if you did, we could have tried to make other arrangements for you

4 out of 5
The room was clean. Bed comfortable. Water hot. The staff were lovely and it is in a great location.

Posted by on 6 Nov. 2022

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5 out of 5
Very good

Posted by on 2 Nov. 2022

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4 out of 5
The receptionist is very friendly, understanding & helpful. Provided early check in. Very central & secure location. Reasonable price.

Posted by on 20 Oct. 2022

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5 out of 5
Would stay again

Posted by on 19 Oct. 2022

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5 out of 5
Close to town and beach

Posted by on 17 Oct. 2022

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Property Features

Downtown Motel offers its guests tour/ticket assistance. The front desk is open around the clock. Free self parking is available. Smoking is allowed in designated areas at this Wollongong motel.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas

Parking

Free self parking

Transport

  • Train station: Wollongong Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Downtown Motel offers 30 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones.

  • Private balcony (furnished)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Downtown Motel Wollongong
  • Downtown Motel
  • Downtown Wollongong
  • Downtown Motel Motel
  • Downtown Motel Wollongong
  • Downtown Motel Motel Wollongong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.