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4.5 out of 5

"I like the room and interior of the hotel. I like the mini bar. Just i think one thing was missing in the room i.e. microwave " More

By a verified traveller on Tue 11 Aug 2020

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Hotel Description

A luxury stay in the heart of Dunedin awaits you at Scenic Hotel Southern Cross. You'll be within steps of Dunedin Casino and within a short 5-minute stroll of Speight's Brewery. Highlights at this hotel include 2 restaurants, 2 coffee shops/cafés, and a bar/lounge.

All 178 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free newspapers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Irons/ironing boards and desks are also available.

The restaurant, Carlton Restaurant, is open for breakfast, lunch, and dinner. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Dunedin City Centre hotel include Dunedin Public Art Gallery and Regent Theatre.

Suite, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom, Connecting Rooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, Connecting Rooms (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Scenic Hotel Southern Cross ratings based on 504 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scenic Hotel Southern Cross

Everyone (254) Couples (173) Business (3) Family (70)
4 out of 5

Posted by on 28 Aug. 2020

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Comment from Hotel Management

15 Sep. 2020 by Kind regards, Sarah

Thanks for your rating

4 out of 5

Posted by on 24 Aug. 2020

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Comment from Hotel Management

15 Sep. 2020 by Kind regards, Sarah

Thanks for your rating.

5 out of 5

Posted by on 13 Aug. 2020

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Comment from Hotel Management

15 Sep. 2020 by Kind regards, Sarah

Thanks for your rating.

5 out of 5
I like the room and interior of the hotel. I like the mini bar. Just i think one thing was missing in the room i.e. microwave

Posted by , from Christchurch on 11 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Kate

Dear Prateek, thank you for your feedback we're glad you enjoyed your stay. Best regards, Kate

4 out of 5
Lovely staff don at reception. The room is nice and clean. They even provide a little paper carry bag to put the rest of the soaps and creams in to take away with you 😂. The bed is nice and comfy. Just one little gripe... a couple of the towels on the bathroom were so worn they had holes in them.

Posted by , from Dunedin on 9 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Kate

Dear Guest, thank you kindly for your review, we really appreciate your feedback and were delighted to hear you enjoyed your stay with us and we hope to host you again. Kind regards, Kate

3 out of 5
Hotel in a good spot in the city but room is very poorly lit.

Posted by on 23 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Kate

Dear Guest, thank you for your feedback we will take your comments on board. Kind regards, Kate

5 out of 5
Was well set out food rooms everything was top notch

Posted by on 19 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Kate

Thanks for your feedback we really appreciate it. Kind regards, Kate

5 out of 5
OUR FIRST POINT OF CONTACT WAS WITH DESK STAFF AND THEY WERE VERY PLEASANT.

Posted by , from SOUTHLAND NZ. on 16 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Kate

Thanks Trish we're pleased to hear that and we hope to have the opportunity to welcome you back again soon. Kind regards, Kate

5 out of 5
the room was spacious and had a great view. the staff were very polite and helpfull.

Posted by , from christchurch on 13 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Kate

Thank you Brierley, we're so glad to hear you enjoyed your stay and we hope to welcome you back again soon. Kind regards, Kate

3 out of 5
The room carpets were so old and what you would expect from a one star hotel. Room service ladies were rude and didn’t even take the rubbish out, only did the minimum they had to do. Didn’t even give us new toiletries.

Posted by , from Auckland on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Kate

Dear Kevin, thank you for taking the time to let us know how your recent stay was, and our sincere apologies in regards to the issues you have raised regarding the standard of housekeeping on this occasion. We will investigate into this matter to rectify these points. Best regards, Kate

About the Scenic Hotel Southern Cross

Location 118 High Street, Dunedin, 9016

Property Features

There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Scenic Hotel Southern Cross. Parking is available for a fee. This 4.5-star Dunedin hotel is smoke free.

  • 178 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Dunedin (DUD-Dunedin Intl.) (28.4 km / 17.6 mi)
  • Train station: Dunedin Railway Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Scenic Hotel Southern Cross offers 178 accommodations with minibars and complimentary newspapers. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Carlton Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ports OCall Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 18.00 per day
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Southern Cross
  • Scenic Hotel Southern Cross
  • Scenic Hotel Southern Cross Dunedin
  • Scenic Southern Cross
  • Scenic Southern Cross Dunedin
  • Scenic Southern Cross Hotel
  • Southern Cross Scenic Hotel
  • Scenic Southern Cross Dunedin
  • Scenic Hotel Southern Cross Hotel
  • Scenic Hotel Southern Cross Dunedin
  • Scenic Hotel Southern Cross Hotel Dunedin

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This Hotel property is rated 4 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.