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4.4 out of 5

"Within walking distance of a lot of thing to do and see " More

By a verified traveller on Sun 28 Aug 2022

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Hotel Description

A luxury stay in the heart of Dunedin awaits you at Scenic Hotel Southern Cross. You'll be within steps of Dunedin Casino and within a short 5-minute stroll of Speight's Brewery. Highlights at this hotel include 2 restaurants, 2 coffee shops/cafes, and a bar/lounge.

The restaurant, Carlton Restaurant, is open for breakfast, lunch, and dinner. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Dunedin City Centre hotel include Dunedin Public Art Gallery and Regent Theatre.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$160* Per night/room 27 Sep. - 28 Sep.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Room, Connecting Rooms (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Scenic Hotel Southern Cross ratings based on 416 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scenic Hotel Southern Cross

Everyone (206) Couples (127) Business (3) Family (63)
5 out of 5
Within walking distance of a lot of thing to do and see

Posted by on 28 Aug. 2022

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Comment from Hotel Management

5 Sep. 2022 by FOM

Kia ora Karen,Thank you for your feedback! I'm glad you enjoyed your stay with us.Noho ora mai,RobertFront Office Manager

5 out of 5
Location

Posted by on 26 Aug. 2022

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Comment from Hotel Management

5 Sep. 2022 by FOM

Kia ora Paula,Thank you for your feedback! I'm glad you enjoyed your stay with us.Noho ora mai,RobertFront Office Manager

4 out of 5
It was OK. Reasonably priced. Whole facility getting tired and needs some Attention to detail. Staff were helpful enough but slightly scruffy in appearance. Handy location. Comfortable beds

Posted by on 24 Jul. 2022

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Comment from Hotel Management

23 Aug. 2022 by FOM

Kia ora Ali,Thank you for your feedback! I'm glad you enjoyed your stay with us.Noho ora mai,RobertFront Office Manager

4 out of 5
Had issue with glass cracking in room but staff very helpful and problem quickly sorted.

Posted by on 7 Jul. 2022

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Comment from Hotel Management

23 Aug. 2022 by Jayjim

Dear Judith,Thank you for your feedback! I'm glad you enjoyed your stay with us.Noho ora mai,JayjimDuty Manager

5 out of 5
Very warm and comfortable

Posted by on 26 Jun. 2022

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Comment from Hotel Management

23 Aug. 2022 by Jayjim

Dear Jason. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you withNoho ora mai,JayjimDuty Manager

4 out of 5

Posted by on 28 Apr. 2022

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4 out of 5
Property was well situated and I had a nice stay. A couple of things that could easily have been avoided were: Car parking ran out a couple of times and would have been nice to have been warned because you have a good backup system. Mine and others cards stopped working at the lift, you looked me up but I had to tell you when I was leaving. I was made an omelette and the onion wasn't cooked? Not sure who was in the kitchen.

Posted by on 21 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Scenic Hotel Duty Manager

Kia Ora Lesley, thank you for taking time to give us your feedback and for your rating. We appreciate things you have pointed out where we could do better. We will look into both the key card technical issues and your unsatisfactory breakfast. We hope to see you back soon and we can hopefully redeem ourselves. Kind Regards, Merlyn

3 out of 5

Posted by on 19 Feb. 2022

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5 out of 5
Really helpful service, super comfortable beds, clean rooms, central location

Posted by on 6 Feb. 2022

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Comment from Hotel Management

7 Feb. 2022 by Scenic Hotel Southern Cross

Kia Ora Esther Thank you so much for your feedback! we're glad you enjoyed your stay with us and we hope to see you again Kind Regards Merlyn

5 out of 5

Posted by on 3 Feb. 2022

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About the Scenic Hotel Southern Cross

Location 118 High Street, Dunedin, 9016

Property Features

There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Scenic Hotel Southern Cross. Parking is available for a fee. This 4.5-star Dunedin hotel is smoke free.

  • 178 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Dunedin Railway Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Scenic Hotel Southern Cross offers 178 accommodations with minibars and complimentary newspapers. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Carlton Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ports OCall Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 20.00 per day
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Southern Cross
  • Scenic Hotel Southern Cross
  • Scenic Hotel Southern Cross Dunedin
  • Scenic Southern Cross
  • Scenic Southern Cross Dunedin
  • Scenic Southern Cross Hotel
  • Southern Cross Scenic Hotel
  • Scenic Southern Cross Dunedin
  • Scenic Hotel Southern Cross Hotel
  • Scenic Hotel Southern Cross Dunedin
  • Scenic Hotel Southern Cross Hotel Dunedin

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.