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Kamana Lakehouse

4.5-star property
139 Fernhill Road, Queenstown, 1800 796 370
Choose Dates
4.6 out of 5
Exceptional!
See all 33 wotif Reviews

"Beautiful property with great views, a real treat. The restaurant for breakfast and dinner was lovely, I helped we had a car for location though they ... " More

By a verified traveller on Sun 20 Nov 2022

Points Of Interest

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Hotel Description

A luxury stay in Queenstown awaits you at Kamana Lakehouse. Within a 30-minute stroll, you'll find Ben Lomond Walkway and TSS Earnslaw Steamship. Highlights at this family-friendly hotel include 3 spa tubs, a restaurant, and free self parking.

The fine-dining restaurant, Nest Kitchen + Bar, serves Mediterranean cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM.

With a stay at this 4.5-star Fernhill hotel, you'll be 2.8 km (1.7 mi) from Skyline Queenstown and 3.4 km (2.1 mi) from Queenstown Gardens.

Kamana King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$270* Per night/room 11 Dec. - 12 Dec.

Remarkables King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Remarkables Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tahuna Lakeview Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kamana Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Kamana Lakehouse ratings based on 33 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kamana Lakehouse

Everyone (12) Couples (17) Family (6)
1 out of 5
Bar staff amazing, concierge and front desk poor! Including getting told to Google it after asking about nearby food options!! Understaffed and did not offer promised services! Very poor overall

Posted by on 24 Nov. 2022

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5 out of 5
Beautiful property with great views, a real treat. The restaurant for breakfast and dinner was lovely, I helped we had a car for location though they do offer transport if required. I would recommend to anyone.

Posted by on 20 Nov. 2022

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4 out of 5
Very comfortable the dining area and the views were amazing . We would have loved to have stayed at the front of the property with uninterrupted views

Posted by on 30 Oct. 2022

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5 out of 5
Loved everything, the staff were fantastic

Posted by on 4 May 2022

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4 out of 5
Stay was quite pleasant

Posted by on 13 Oct. 2021

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4 out of 5
We had a wonderful stay at Kamana Lakehouse. Beautiful food, amazing staff which were very helpful. Would definitely stay again!

Posted by on 21 Jul. 2021

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Comment from Hotel Management

27 Aug. 2021 by Elizabeth Torres-Green-Front Office Manager

Kia Ora, Thank you for sharing your Kamana experience. It is a pleasure to know you had a wonderful stay and look forward to the opportunity of welcoming you back. Kind regards,

4 out of 5
Hoping to get lake view room

Posted by on 2 Jul. 2021

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Comment from Hotel Management

27 Aug. 2021 by Elizabeth Torres-Green-Front Office Manager

Kia Ora, Thank you very much for your review. We do advise guests that wish to have a view of Lake Wakatipu, to book a Tahuna Lakeview room as we are often booked out in this category. We hope you enjoyed your experience at Kamana. Kind regards,

5 out of 5
Had excellent view and excellent staff and enjoyed stay very much

Posted by , from Hamilton on 5 Dec. 2020

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5 out of 5

Posted by on 1 Nov. 2020

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5 out of 5
Absolutely amazing place to stay. Very clean and tidy, staff are very helpful and friendly and the location and views are perfect. Thanks!

Posted by , from Auckland on 17 Aug. 2020

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About the Kamana Lakehouse

Location 139 Fernhill Road, Queenstown, 9300

Property Features

Kamana Lakehouse offers its guests 3 spa tubs. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the luxury Kamana Lakehouse. Free self parking is available. This 4.5-star Queenstown hotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • 2 buildings
  • 100 sq m of conference space
  • Built in 1975
  • Deli
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Kamana Lakehouse offers 73 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Pillowtop beds
  • Television
  • Digital channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Nest Kitchen + Bar - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Kamana Lakehouse

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free: Maximum age 14
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 36 and NZD 36 for adults, NZD 15 and NZD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Spa tub fee: NZD 100
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aspen Queenstown
  • Aspen Tanoa Queenstown
  • Tanoa Aspen
  • Tanoa Aspen Hotels
  • Tanoa Aspen Queenstown
  • Kamana Lakehouse Hotel Queenstown
  • Tanoa Queenstown
  • Aspen On Hotel Queenstown
  • Queenstown Aspen On Hotel
  • Tanoa Aspen Queenstown Hotels Hotel
  • Tanoa Aspen Hotels Hotel
  • Kamana Lakehouse Hotel
  • Kamana Lakehouse Queenstown
  • Kamana Lakehouse
  • Kamana Lakehouse Hotel
  • Kamana Lakehouse Queenstown
  • Kamana Lakehouse Hotel Queenstown

You should know

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.