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4.8 out of 5

"Absolutely amazing place to stay. Very clean and tidy, staff are very helpful and friendly and the location and views are perfect. Thanks! " More

By a verified traveller on Mon 17 Aug 2020

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Hotel Description

A luxury stay in Queenstown awaits you at Kamana Lakehouse . You'll be 2.3 km (1.4 mi) from TSS Earnslaw Steamship and 2.8 km (1.7 mi) from Skyline Gondola. Highlights at this family-friendly hotel include 2 spa tubs, a restaurant, and free self parking.

TVs with cable channels are featured in all 73 rooms, and you can enjoy free WiFi, furnished balconies or patios, and iPod docks. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. In-room childcare, pillow menus, and down comforters are also available.

The brasserie, Nest Kitchen + Bar, serves Mediterranean cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM.

With a stay at this 4.5-star Queenstown hotel, you'll be 3 km (1.9 mi) from Queenstown Gardens and 3.4 km (2.1 mi) from Queenstown Hill.

Kamana King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$145* Per night/room 11 Oct. - 12 Oct.

Remarkables King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Remarkables Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tahuna Lakeview Luxury Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kamana Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Kamana Lakehouse ratings based on 24 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kamana Lakehouse

Everyone (11) Couples (11) Family (4)
5 out of 5
Absolutely amazing place to stay. Very clean and tidy, staff are very helpful and friendly and the location and views are perfect. Thanks!

Posted by , from Auckland on 17 Aug. 2020

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5 out of 5
It was Great - amazing bath and staff amazing views

Posted by on 5 Jul. 2020

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4 out of 5
Small room but very functional with nice balcony, had problems with swiping card more then once !

Posted by , from Hamilton on 22 Jun. 2020

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5 out of 5
The facility was clean, staff were friendly and inviting. The view was stunning. Bathroom - shower was great Bed - comfortable Hopefully next stay, the hot tub will be available.

Posted by on 24 May 2020

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4 out of 5
Marketing over did my expectation. Fell well short even though it was an outstanding facility.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Simon

Kia Ora, Thank you for staying with us and taking the time to write a review. The feedback of our guests means a lot to us and we are constantly trying to improve. I would love to learn more about your experience, so we have the chance to make your next stay better. As you have posted your review anonymously, I am not able to contact you directly. However, please feel free to contact me. Warm Regards, Simon Schmidt Front Office Manager @ Kamana Lakehouse

5 out of 5

Posted by on 11 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Simon

Kia Ora, Thank you for staying with us and taking the time to reward us with 5/5 points. We look forward to welcoming you back again soon. Warmest Regards, Simon Schmidt Front Office Manager @ Kamana Lakehouse

5 out of 5
Extremely roomy and comfortable. Relatively new which shows. A little out of the city centre but that helps keep things quiet. Gorgeous view from the restaurant. Only downfall was that some construction had started the day we arrived and the shipping containers associated with that had blocked our view...but other than that, would recommend.

Posted by on 27 Jan. 2020

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5 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

4 Mar. 2020 by Simon

Kia Ora, Thank you for staying with us and taking the time to reward us with 5/5 points. We look forward to welcoming you back again soon. Warmest Regards, Simon Schmidt Front Office Manager @ Kamana Lakehouse

4 out of 5
Quiet area away from the hustle and bustle of town. Modern facilities with a casual atmosphere.

Posted by , from NSW on 7 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Simon

Kia Ora invspice, Thank you for staying with us and taking the time to share your personal experience. I am glad you have enjoyed not only the our new, modern facilities, but also the location. We look forward to welcoming you back again soon. Warm Regards, Simon Schmidt Front Office Manager @ Kamana Lakehouse

5 out of 5
Great view from the restuarant and bar. Rooms were very nice. Would suggest having a car if staying here as it is a bit of a walk into town.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Simon

Kia Ora, Thank you for staying with us and taking the time to review your stay. I am glad you enjoyed Kamana to the fullest. Also, our beautiful Nest Kitchen & Bar. We offer complimentary parking to our guests, apart from that we are lucky to have the public bus station right next door. Uber and Taxis are available as well. I look forward to welcoming you back again soon. Warmest Regards, Simon Schmidt Front Office Manager @ Kamana Lakehouse

Property Features

Kamana Lakehouse offers its guests 2 spa tubs. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the luxury Kamana Lakehouse . Free self parking is available. This 4.5-star Queenstown hotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • 2 buildings
  • 100 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (10.4 km / 6.5 mi)
  • Parking: Free self parking

Room Amenities

Kamana Lakehouse offers 73 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • Television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Nest Kitchen + Bar - This brasserie specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 36 and NZD 36 for adults, NZD 15 and NZD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa tub fee: NZD 100
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aspen Queenstown
  • Aspen Tanoa Queenstown
  • Tanoa Aspen
  • Tanoa Aspen Hotels
  • Tanoa Aspen Queenstown
  • Kamana Lakehouse Hotel Queenstown
  • Tanoa Queenstown
  • Aspen On Hotel Queenstown
  • Queenstown Aspen On Hotel
  • Tanoa Aspen Queenstown Hotels Hotel
  • Tanoa Aspen Hotels Hotel
  • Kamana Lakehouse Hotel
  • Kamana Lakehouse Queenstown
  • Kamana Lakehouse
  • Kamana Lakehouse Hotel
  • Kamana Lakehouse Queenstown
  • Kamana Lakehouse Hotel Queenstown

You should know

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This Hotel property is rated 4 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.