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Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with fitness centre and sauna

Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
In-room safe, desk, blackout curtains, iron/ironing board
View from room
Exterior
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
The current price is AU$323
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
91 Fernhill Road, Queenstown, 9197
  • Place, Steamer Wharf
    ‪18 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Queenstown Gardens
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 44 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Alpine View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
2 bedrooms
Blackout curtains
Bathrobes
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite with Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
2 bedrooms
Blackout curtains
Bathrobes
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Studio Apartment

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

1 Bedroom Apartment with Lake View

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,006 reviews
The price is AU$322
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express & Suites Queenstown by IHG

About the area

Queenstown

A luxury stay in the heart of Queenstown awaits you at Rendezvous Heritage Hotel Queenstown. Within steps you'll find Mt Crichton Loop Track and Lake Wakatipu within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Mackenzies Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 3078 square feet (286 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .In proximity to this 4.5-property class Queenstown hotel you'll find Coronet Peak Ski Area.

What's nearby

  • Steamer Wharf - 18 min walk - 1.6 km
  • Queenstown Mall - 2 min drive - 1.5 km
  • Skyline Queenstown - 2 min drive - 1.5 km
  • Queenstown Gardens - 2 min drive - 1.9 km
  • Queenstown Beach - 3 min drive - 1.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬20 min walk
  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Finz - ‬18 min walk
  • ‪Heritage Queenstown - ‬1 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with fitness centre and sauna
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

  • 175 guestrooms or units
  • 4 levels
  • 4 buildings
  • Conference rooms
  • 3078 sq ft of conference space
  • 286 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with a safe and free newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,006 reviews
The price is AU$322
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express & Suites Queenstown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 16 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Rendezvous Heritage Hotel Queenstown?

Rendezvous Heritage Hotel Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on 18 Dec 2025 start from AU$322.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rendezvous Heritage Hotel Queenstown?

Yep, Rendezvous Heritage Hotel Queenstown has a covered self car park for NZD 15 per night. A self car park is also available, for a fee.

Are there any beaches close to Rendezvous Heritage Hotel Queenstown?

Yep, Rendezvous Heritage Hotel Queenstown is a short 20-minute walk from Queenstown Beach. Fun beach activities include parasailing and kayaking.

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yep, and guests love it! Rendezvous Heritage Hotel Queenstown has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Rendezvous Heritage Hotel Queenstown?

Rendezvous Heritage Hotel Queenstown features an outdoor pool, an indoor pool and 1 hot tub.

What makes Rendezvous Heritage Hotel Queenstown a romantic place to stay?

1 hot tub and al fresco dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Rendezvous Heritage Hotel Queenstown.

Is Rendezvous Heritage Hotel Queenstown family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Rendezvous Heritage Hotel Queenstown is a hit with families.

Does Rendezvous Heritage Hotel Queenstown serve breakfast?

Yeah, our travelers adore the buffet brekkie here! Served daily from 6:30 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Rendezvous Heritage Hotel Queenstown?

No, Rendezvous Heritage Hotel Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at Rendezvous Heritage Hotel Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Rendezvous Heritage Hotel Queenstown?

No, pets are not allowed.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1008 reviews
Rating 8 - Good. 287 out of 1008 reviews
Rating 6 - Okay. 71 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ryan

Stayed 1 night in Nov 2025

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from Room 312 was breathtaking, overlooking a serene forest and snow-capped mountains. The seclusion added to the charm, offering a peaceful retreat. The room itself was cozy and perfectly suited our needs for the seven-day stay, especially since we spent much of our time exploring. It was an ideal setting for a relaxing getaway.
Stayed 7 nights in Oct 2025

6/10 Okay

Martine

Travelled with family and small children
Liked: Cleanliness
Only stayed one night but was very noisy. You could hear loud music, people in the corridor and people flushing toilets. The spa was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place !
Stayed 8 nights in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 5 nights in Sep 2025

10/10 Excellent

Zac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property because I was attended a conference that was held here, I wouldn't have normally stayed here even know I know it is really nice but because I thought it was to far from town... I went for my morning walk/run and was surprised that it did not take me long to get to town or the gardens at all. 10 out 10 will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Warm, friendly, inviting - lovely vibes and great front of house staff
Stayed 3 nights in Aug 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Amenities
Loved the spa , and the padded carpets in the rooms were really nice and cosy
Stayed 1 night in Aug 2025

10/10 Excellent

Nana

Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage has professional staff, excellent room service, spacious comfortable rooms, the whole experience was warm and accomodating. I had a perfect time.
Stayed 7 nights in Aug 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , quiet clean & friendly team
Stayed 1 night in Aug 2025

10/10 Excellent

Cade

Stayed 5 nights in Aug 2025

10/10 Excellent

Paul, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome views and loved the onsite restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Travelled with partner
Disliked: Property conditions & facilities
Room was extremely noisy, mattress was bowed and extremely uncomfortable, automatic lights outside couldn’t be turned off, washer/dryer wouldn’t dry clothes and ruined $400 worth of clothes, room service food was inedible Would not recommend to anyone
Stayed 7 nights in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Teegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great easy 20 min walk if you ate unfit like me. Transport is available though.
Stayed 1 night in Aug 2025

8/10 Good

SHIRLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and its staff were excellent as was the food very highly recommend. Bed and rooms very comfortable. I skiid The Remarkables the bus picked up at hotel and dropped me back at end of day. Highly recommend this hotel
View from restaurant
Stayed 3 nights in Jul 2025

8/10 Good

Janet Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Once we finally got the right room the stay was great with amazing view to wake up to every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Stayed 2 nights in Jul 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service
The hotel is ok, but clearly dated and often not convenient. For instance, arriving with 2 heavy suitcases, you need to make your way through heavy glass doors (yes, they don’t open automatically) and when you get to your section, you also need to make your way through tedious access doors. Not convenient for travellers at all. Another thing that I liked was the pool and spa area. The sauna was modern, although an outside shower for hygiene factors would be recommended, also accompanied with warning signs that you should always bring a towel to the sauna and take a shower after the sauna, before you go into the spa or the pool. Things I have unfortunately witnessed with other guests not doing properly.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025