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4.7 out of 5

"Rooms were fantastic and great ambience, staff were superb in sorting us out with a quieter room the main issue was the quality of the bed which was a ... " More

By a verified traveller on Mon 26 Sep 2022

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at The Spire Hotel Queenstown. Within steps you'll find Williams Cottage and Church of St Peters. Highlights at this ski hotel include free cooked-to-order breakfast, a restaurant, and a bar/lounge.

This family-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. 850 square feet (79 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Added amenities include laundry facilities and ski storage. Each morning free breakfast is served. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 5-minute walk of this 5-star Queenstown City Centre hotel include Queenstown Mall and Lake Wakatipu.

Laneway Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$713* Per night/room 29 Sep. - 30 Sep.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spire Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Spire Hotel Queenstown ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Spire Hotel Queenstown

Everyone (3) Couples (10) Family (1)
3 out of 5
Rooms were fantastic and great ambience, staff were superb in sorting us out with a quieter room the main issue was the quality of the bed which was average at best not a 5 star bed.

Posted by on 26 Sep. 2022

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Comment from Hotel Management

26 Sep. 2022 by The Spire Hotel

We are pleased to hear you enjoyed your stay and found our team superb. The mattresses are of the highest Hotel quality but we appreciate your feedback.

5 out of 5
Excellent hotel and the staff were fantastic. The only downside was late at night on the weekends, with very loud music from the bar/club opposite, across the laneway. Also unfortunately there was no room service due to Covid and staff shortages, but the hotel provided an excellent alternative at The Grille around the corner.

Posted by on 14 Aug. 2022

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Comment from Hotel Management

16 Aug. 2022 by The Spire Hotel

Hi Peter, Thank you for taking the time to review The Spire Hotel, we will certainly pass on your kind words about the staff and The Grille restaurant. We are sad the hear the bar disturbed you over the weekend, should you ever need assistance with noise issues, we have staff available 24/7 who are more than happy to help. We hope you enjoyed your stay here in Queenstown overall, and wishing you safe travels back home. Kind Regards, Catherine Cassidy Guest Services Agent

5 out of 5

Posted by on 1 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by Guest Services

Hi Michael, Thank you for your 5/5 review. We hope to have you stay with again in the future. Warm regards, Guest Services

4 out of 5
Great Location. Air Conditioning was broken for the whole hotel and room was very hot one night. Did bring up fans but were quite noisey. Noticed the couch was scuffed an looked quite tatty in our room.

Posted by on 15 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by Hotel Management

Hi Andre, Thank you for taking the time to review our hotel, we do appreciate your feedback. We are aware of the general wear and tear of the couches in some of the rooms and are currently in the middle of renewing all our couch covers. Regarding the aircon, we now have the new parts ordered and this issue is being corrected. Please accept our sincere apologies for the inconvenience this has caused you during your stay. When you book your next stay, please email us with a screenshot of this response, as we would like the opportunity to compensate you for the issues during your last stay; and to ensure you have the experience that we expect our guests to have. If you have any more concerns, please don't hesitate to contact us, and hopefully, we get to welcome you back to The Spire soon. Kind Regards, Rene de Lima Front Office Assistant Manager

5 out of 5
All-inclusive amenities in a perfect central location. Super friendly and efficient staff.

Posted by on 12 May 2019

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Comment from Hotel Management

29 May 2019 by James

Thanks for your review! Hope to see you again soon.

5 out of 5

Posted by on 8 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by James Cavanagh

Thanks for your review - hope to see you again.

5 out of 5
My favorite place to stay in Queenstown. Great room with fire, awesome cocktails and restaurant.

Posted by , from Christchurch on 18 Aug. 2018

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Comment from Hotel Management

21 Aug. 2018 by James Cavanagh

Thanks for the great feedback, see you again soon! Regards, James

5 out of 5

Perfect Locatuo

Lovely hotel Great location. Very nice staff. I have stayed st the Spire many times

Posted by , from auckland on 19 Sep. 2017

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5 out of 5
Truly a boutique luxury hotel. Wonderful, well appointed room and great service.

Posted by on 14 Sep. 2017

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5 out of 5

Fantastic Central Location

Pros: Everything
Exceeded all expectations. Fun, experienced Staff. Outstanding room. Great food and drinks at No.5.

Posted by , from Christchurch. NZ. on 19 Oct. 2015

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About the The Spire Hotel Queenstown

Location 3-5 Church Lane, Queenstown, 9300

Property Features

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. For a fee, parking is available. This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and ski shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Spire Hotel Queenstown offers 10 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. Beds feature pillowtop mattresses. 42-inch plasma televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Private balcony
  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

The Spire Hotel Queenstown has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

The Spire Hotel Queenstown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 260 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Children stay free: Maximum age 7
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 200 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: NZD 35 per day
  • Rollaway bed fee: NZD 260 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spire Hotel
  • Spire Hotel Queenstown
  • Spire Queenstown
  • The Spire Queenstown
  • The Spire Hotel Queenstown Hotel
  • The Spire Hotel Queenstown Queenstown
  • The Spire Hotel Queenstown Hotel Queenstown

You should know

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.