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Oaks Queenstown Shores Resort

4.5 star property
Luxury aparthotel with free local area shuttle and 24-hour front desk

Choose dates to view prices

Photo gallery for Oaks Queenstown Shores Resort

Exterior
Balcony
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Fridge, electric kettle

Reviews

8.2

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
327-343 Frankton Road, Queenstown, 9197
  • Popular LocationQueenstown Gardens3 min drive
  • Popular LocationKiwi and Birdlife Park4 min drive
  • Popular LocationSkyline Gondola4 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)5 min drive

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The price is AU$597
for 1 night
includes taxes & fees
10 Aug - 11 Aug
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About the area

Queenstown

A luxury stay in Queenstown awaits you at Oaks Queenstown Shores Resort. You'll be within a 15-minute walk of Lake Wakatipu and 2 km (1.3 mi) from St Josephs Parish. Highlights at this eco-friendly aparthotel include in-room free WiFi and LCD TVs. .Each apartment features digital TV, a hairdryer and a phone. Nice touches to enhance your stay include free toiletries and premium bedding. A fridge, an iron/ironing board and a desk are also available. Change of towels is available on request .This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include ski storage, tour/ticket assistance and luggage storage. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Queenstown aparthotel include Skyline Gondola and Onsen Hot Pools.
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 3 min drive
  • Skycity Queenstown Casino - 4 min drive
  • Kiwi and Birdlife Park - 4 min drive
  • Skyline Gondola - 4 min drive
  • Bob's Peak - 16 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • ‪Fat Badgers Pizza - ‬3 min drive
  • ‪The World Bar - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pedro's House of Lamb - ‬4 min drive

About this property

Entire place

Oaks Queenstown Shores Resort

Luxury aparthotel with free local area shuttle and 24-hour front desk
Oaks Queenstown Shores Resort offers its guests ski storage, tour/ticket assistance, and express check-out. WiFi is free in public spaces. A free area shuttle within 2 kilometres is available. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Queenstown aparthotel is smoke free.

  • 82 guestrooms or units
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Oaks Queenstown Shores Resort offers 82 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 kilometres
  • Area shuttle
  • Car recommended
  • Covered parking on site (NZD 15 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Electric kettle
  • Refrigerator

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Stereo

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • In the suburbs
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Ski storage
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 82 units
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 December 2021 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

What is the cancellation policy at Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Queenstown Shores Resort?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Oaks Queenstown Shores Resort on 26 Aug 2024 start from AU$241.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Queenstown Shores Resort?

Yep, Oaks Queenstown Shores Resort has a covered self car park with in/out privileges for NZD 15 per day. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Oaks Queenstown Shores Resort?

The closest beach to Oaks Queenstown Shores Resort is Queenstown Beach (2 km).

Does Oaks Queenstown Shores Resort serve breakfast?

You bet, brekkie is on offer daily.

Is there a free airport shuttle available at Oaks Queenstown Shores Resort?

No, Oaks Queenstown Shores Resort does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Queenstown Shores Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Queenstown Shores Resort?

No, only service animals are allowed.

Oaks Queenstown Shores Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 579 out of 1373 reviews" "
Rating 8 - Good. 475 out of 1373 reviews" "
Rating 6 - Okay. 179 out of 1373 reviews" "
Rating 4 - Poor. 91 out of 1373 reviews" "
Rating 2 - Terrible. 49 out of 1373 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Currently under refurbishment Altho this wasn’t a major but something to be aware of. Noisy fan in 2nd bedroom that goes all the time is very annoying & led to very broken sleep. No aircon so bedrooms very stuffy as no windows. Outstanding views, beautiful, well equipped rooms.
Stayed 2 nights in May 2024

8/10 Good

Ka Lai

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s good view and nice apartment. Don’t expect any house keeping service. If you have no expectations of fresh towel and amenities set everyday; or dish washing service then you are fine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hazem

Travelled with family
Liked: Cleanliness, room comfort
Stunning views and great location.
Very nice property, amazing views indeed… close to city and they offer a shuttle service to and from the CBD which was an excellent option for us. Room is very clean and equipped with everything we needed.. kitchen and bathroom are both spotless. Nice and friendly staff.. construction is still going on but didn’t bother us at all. The only downside is Parking which is a big problem due to ongoing construction, but apart from the parking issue, we enjoyed our stay. Will be back for sure
Stayed 3 nights in Apr 2024

8/10 Good

Tianbai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Fareen

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property but due to construction, parking was inconvenient and messy. Last issue was bed, very old with no mattress topper,had dips where guests have slept. Needs replacing to match with Beautiful decor of rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Hao An

Stayed 8 nights in Mar 2024

6/10 Okay

CRAIG

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The view of the lake was beautiful… Not having a restaurant, or even a place to buy some snacks was terrible… The hotel is having a new area built with more units… But some arrangements should be made for food… For such a quality hotel… Even smaller, lower, rated hotels, have some type of snack bar… Very poor decision by management to not have anything
Stayed 7 nights in Feb 2024

8/10 Good

joanna

Travelled with family
Liked: Room comfort
Beautiful view but disappointing housekeeping
We booked the lake view sub Penthouse about 8 weeks prior to arrivals via Hotel.com. There was no mention about ongoing renovations. So when we arrived, half the hotel and carpark was under scaffolding so access can be hard if you don’t have a car. If you have a car, you need to pre book a carpark (quite narrow and steep to get to) otherwise you will have to park elsewhere which may be inconvenient. The reception area is really small and chaotic if more than 4 people around for check in due to renovations. The room itself ( 2 bed and 2 bath apt with a spectacular lake view was gorgeous and spacious. However because of the renovations - the bedroom views were all facing the construction site so the curtains were closed during our 3 night stay. Housekeeping - this was disappointing particularly for a premium apt/ room. There were dead mosquitoes/ insects on the bathroom windowsills and also bathroom tops. The windowsills had a layer of dust. The next day we asked the reception about housekeeping and they had to check whether our room included housekeeping !!!??? - so check when u make the booking. This was included but when we returned that evening, our room / apt appeared half done eg. Dirty towels removed but not replaced, new pillow cases placed by bedside tables, dead insects still on window sills!! The location was great and I cannot fault the quality of the room/ apt with its finishings and comfort of the beds.
Stayed 3 nights in Feb 2024

6/10 Okay

Douglas

Stayed 3 nights in Feb 2024

10/10 Excellent

louise

Liked: Cleanliness, property conditions & facilities
The room and view were amazing . There is construction going on but this did not impact our stay again. We wished we could stay longer.
Stayed 1 night in Feb 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view Very clean Comfy beds Beautiful new renovation Convenient shuttle bus to town
Stayed 7 nights in Jan 2024

10/10 Excellent

QI

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

abdullah

Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Ella

Stayed 1 night in Jan 2024

6/10 Okay

Prajakta

Liked: Cleanliness
Good, not great.
Goods: New, very clean, good staff, restricted but good view, every day cleaning. Bads: Not so convenient for those who want to walk to the streets. The block 2 is all new construction but the rooms were not sound proof. The family next to our room was extremely loud. Their kids were playing and screaming throughout the day until midnight. The two separate units had a common door in between that was locked. And the neighbour's kids would try to open the door every now and then. Why would newly constructed units would have a common door in the first place? It's overpriced
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Brand new. Large spacious unit with full kitchen and washer and dryer. Perfect location with a nice 5 km trail along the lake that connects to downtown Queenstown.
Stayed 2 nights in Dec 2023

10/10 Excellent

Inna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Ke

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Lynda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicholas

Stayed 7 nights in Dec 2023

6/10 Okay

Nick

Business traveller
Disliked: Amenities, property conditions & facilities
Constructure around the property. The noise from next room.
Stayed 1 night in Dec 2023

8/10 Good

Bryony

Travelled with partner
It is a difficult assessment - this should be and I am sure that in 2025 it will be a great facility. For our stay the rooms are very nice, new fittings and bathrooms, however with no air conditioning. Our first room on ground level had a door we could open but we didn’t feel safe leaving it open to anyone who may come in while we slept, the second room didn’t have a door only a couple of small windows that only opened to 10 degrees with insufficient air flow to cool the room. The third room had a door and balcony and we were finally comfortable sleeping. We had expected a bar and restaurant both of which were closed for renovation. There was nowhere we could charge an electric car. The staff were great and did all they could to ensure we were cared for. I will ask if the renovations are complete before staying again.
Stayed 10 nights in Nov 2023

2/10 Terrible

Morgan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Avoid this hotel if you want a relaxing stay.
A very disappointing and frustrating stay. Dishwasher not working, housekeeping does not do a good job. Room is still dirty. Bedroom lights keep switching on and off on our 4th day while I am trying to put a baby to sleep. Had to get pack up and transfer to a different room with a sleeping baby. Phone not working in new room. Despite reporting all of this no action from staff. Poor communication and staff. Construction everywhere. Dust and odour from construction as you walk to the room.
Stayed 5 nights in Oct 2023