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 Queenstown •1 Room
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Oaks Queenstown Shores Resort

4.5-star property
327-343 Frankton Road, Queenstown, 1800 796 370
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4.1 out of 5
Very good!
See all 444 wotif Reviews

"Great location, close to town while being quiet " More

By a verified traveller on Sat 05 Nov 2022

Points Of Interest

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Queenstown Shores Resort. You'll be within a 15-minute walk of Lake Wakatipu and 2 km (1.3 mi) from St Josephs Parish. Highlights at this aparthotel include a restaurant, free self parking, and a free area shuttle.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a hair dryer, and a phone. A refrigerator and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. An iron/ironing board and a desk are also available. Housekeeping is available on request.

The restaurant, Shores Restaurant, is open for dinner. Other amenities include free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of an area shuttle.

Places within a 30-minute walk of this 4.5-star Queenstown aparthotel include Queenstown Gardens and Queenstown Beach.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$194* Per night/room 31 Mar. - 1 Apr.

Apartment, 3 Bedrooms, Kitchen, Lake View (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 6 Max

1 Bedroom Premier Lake View Apartment (No Housekeeping Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premier Apartment, 3 Bedrooms (Lake Side)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 3 Bedrooms (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Oaks Queenstown Shores Resort ratings based on 444 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Queenstown Shores Resort

Everyone (200) Couples (147) Business (2) Family (90)
5 out of 5

Posted by on 28 Nov. 2022

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4 out of 5
Great location, close to town while being quiet

Posted by on 5 Nov. 2022

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Comment from Hotel Management

12 Nov. 2022 by Trinity

Hi TimThank you for taking the time to leave a review. We are so glad to hear you had a wonderful time at Oaks Shores. We really hope to see you again in the near future!Kind Regards,Trinity

3 out of 5
Room servicing - non existent

Posted by on 23 Aug. 2022

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2 out of 5
We were extremely disappointed to arrive and find our twin room was a king. They wouldn’t change us even though we showed the booking. They said the problem was with the booking agent (wotif) so we needed to take it up with them.

Posted by on 15 Aug. 2022

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3 out of 5
Location and views was amazing. Parking was insufficient - too many cars for parks available. Milk was sour and bed was advertised as king yet was 2 x single beds pushed together and big grove in middle - not pleasant

Posted by on 26 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by .

Hi Stephen, Thank you for your feedback. We are disappointed to know the room was not up to your expectations. We will share your feedback with the Management team. Kind regards, Valerie

5 out of 5
It was quiet and clean. Friendly and helpful receptionist

Posted by on 17 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Front Office

Hello David, Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards, Rachel

5 out of 5
Check in was professional and helpful. Making your way around the hotel is quiet confusing until you get your bearings. Driveway rather steep-but it is Queenstown after all!

Posted by on 11 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Front Office

Hello Simon, Thank you for your feedback. We hope you can return next time you are in Queenstown. Kind regards, Rachel.

4 out of 5
Spacious units, well appointed, great view

Posted by on 2 Oct. 2021

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5 out of 5

Posted by on 4 Aug. 2021

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1 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Assistant Front Office Manager

Dear guest, Thank you for taking the time to rate us. We hope you can return in the future to show you what we can truly offer. Kind regards,

About the Oaks Queenstown Shores Resort

Location 327-343 Frankton Road, Queenstown, 9197

Renovations + Closures

The property will be renovating from December 1 2021 to December 31 2024 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 3 km is available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Oaks Queenstown Shores Resort. Self parking is free. This 4.5-star Queenstown aparthotel is smoke free.

  • 98 guestrooms or units
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Queenstown Shores Resort offers 98 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Queenstown aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and change of towels can be requested.

  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Change of towels (on request)

Food & Drink

Shores Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 49.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 49.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Shores
  • Oaks Shores Apartments Queenstown
  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
  • Oaks Shores Apartments Apartment
  • Oaks Shores Apartment Queenstown
  • Oaks Shores Apartment
  • Oaks Shores Apartments
  • Oaks Shores Hotel Queenstown
  • Oaks Shores
  • Oaks Queenstown Shores
  • Oaks Queenstown Shores Resort Aparthotel
  • Oaks Queenstown Shores Resort Queenstown
  • Oaks Queenstown Shores Resort Aparthotel Queenstown

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This 4 property is rated 4 4 and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.