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 Queenstown •1 Room
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Oaks Queenstown Shores Resort

4.5-star property
327-343 Frankton Road, Queenstown, 1800 796 370
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4.1 out of 5
Very good!
See all 437 wotif Reviews

"Spacious units, well appointed, great view " More

By a verified traveller on Sat 02 Oct 2021

Points Of Interest

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Queenstown Shores Resort. You'll be 0.9 km (0.5 mi) from Lake Wakatipu and 3.1 km (1.9 mi) from Skyline Queenstown. Highlights at this aparthotel include a restaurant, free self parking, and a free area shuttle.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a hair dryer, and a phone. A refrigerator and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. An iron/ironing board and a desk are also available.

The restaurant, Shores Restaurant, is open for dinner. Other amenities include free WiFi in public areas, a gym, and laundry facilities.

Places within a 30-minute walk of this 4.5-star Queenstown aparthotel include St Josephs Parish and Queenstown Ice Arena.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$134* Per night/room 30 Nov. - 1 Dec.

Apartment, 3 Bedrooms, Kitchen, Lake View (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom Premier Lake View Apartment (No Housekeeping Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

4 Bedroom Premier Penthouse

Bed Count 4 King Beds Maximum Occupancy 8 Max

Hotel Premier

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Premier Deluxe Lake View Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Oaks Queenstown Shores Resort ratings based on 437 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Queenstown Shores Resort

Everyone (199) Business (2) Couples (144) Family (88)
4 out of 5
Spacious units, well appointed, great view

Posted by on 2 Oct. 2021

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5 out of 5

Posted by on 4 Aug. 2021

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1 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Assistant Front Office Manager

Dear guest, Thank you for taking the time to rate us. We hope you can return in the future to show you what we can truly offer. Kind regards,

5 out of 5
We had booked a normal hotel room. We were then taken to look at both the hotel room and an upgraded loft with a view which was lovely! They upgraded our room for a very low price which we were so pleased with. The room, the view, the lounge and kitchen were all perfect! The reception staff there are so welcoming and helpful. 10/10 would highly recommend!

Posted by on 3 Jul. 2021

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Comment from Hotel Management

4 Jul. 2021 by Assistant Front Office Manager

Dear valued guest, Thank you for your positive feedback. We are glad to know you had an amazing stay with us. Hope you can return in the future. Kind regards, Laura.

5 out of 5
Views one of a kind and room was clean and spacious.

Posted by on 21 May 2021

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Comment from Hotel Management

22 May 2021 by Assistant Front Office Manager

Dear valued guest, Thank you for taking the time to review us. We hope you can return in the future. Kind regards, Laura.

4 out of 5
Amazing views of the lake, and close enough to both the city centre and the airport. Parking is at a premium though and often not enough parks for all guests.

Posted by on 29 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Assistant Front Office Manager

Dear guest, Thank you for your feedback. We are glad you enjoyed your stay. We do not have a designated car parking space for any room since this is complimentary. Hope you can return in the future. Kind regards, Laura.

2 out of 5

Posted by on 26 Apr. 2021

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Comment from Hotel Management

7 May 2021 by Assistant Front Office Manager

Dear guest, Thank you for taking the time to rate us. Hope you can return in the future to show you what we can truly offer. Kind regards,

5 out of 5

Posted by on 20 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Assistant Front Office Manager

Dear valued guest, Thank you for taking the time to rate us so high. Hope you can return in the future. Kind regards, Laura.

4 out of 5
If you go to the restaurant get the ribs they are the best things ever

Posted by on 10 Apr. 2021

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Comment from Hotel Management

10 Apr. 2021 by Megane

Dear Guest, Thank you for taking the time to review us. We are happy to know you enjoyed the restaurant. Your valuable comments will be shared with the management team. Kind regards, Megane.

5 out of 5

Posted by on 7 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Assistant Front Office Manager

Dear valued guest, Thank you for taking the time to rate us so highly. Hope you can return in the future. Kind regards, Laura.

About the Oaks Queenstown Shores Resort

Location 327-343 Frankton Road, Queenstown, 9197

Property Features

There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 3 km is available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Oaks Queenstown Shores Resort. Self parking is free. This 4.5-star Queenstown aparthotel is smoke free.

  • 98 guestrooms or units
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Queenstown Shores Resort offers 98 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Queenstown aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk

Food & Drink

Shores Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 49.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 49.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Shores
  • Oaks Shores Apartments Queenstown
  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
  • Oaks Shores Apartments Apartment
  • Oaks Shores Apartment Queenstown
  • Oaks Shores Apartment
  • Oaks Shores Apartments
  • Oaks Shores Hotel Queenstown
  • Oaks Shores
  • Oaks Queenstown Shores
  • Oaks Queenstown Shores Resort Aparthotel
  • Oaks Queenstown Shores Resort Queenstown
  • Oaks Queenstown Shores Resort Aparthotel Queenstown

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.