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The Rees Hotel and Luxury Apartments

5-star property
377 Frankton Road, Queenstown, 1800 796 370
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4.7 out of 5
Exceptional!
See all 137 wotif Reviews

"Loved the room. Tidy and well presented with a great view. A huge downfall was the noise between rooms abd to the outside as we were woken up countle ... " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

A luxury stay in Queenstown awaits you at The Rees Hotel and Luxury Apartments. You'll be within a 5-minute walk of Lake Wakatipu and 2.6 km (1.6 mi) from Queenstown Ice Arena. Highlights at this family-friendly hotel include a restaurant, free self parking, and a free area shuttle.

A day of pampering can include massages, body wraps, and mani/pedis. The fine-dining restaurant, True South Dining Room, is open for breakfast and dinner. Bordeau Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Business travelers can take advantage of a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a free manager's reception. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Queenstown hotel, you'll be 2.6 km (1.6 mi) from Queenstown Gardens and 2.8 km (1.8 mi) from Queenstown Mall.

Hotel Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$374* Per night/room 28 Aug. - 29 Aug.

Superior Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Executive Penthouse, 2 Bedrooms, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rees Hotel and Luxury Apartments ratings based on 137 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rees Hotel and Luxury Apartments

Everyone (62) Couples (56) Family (19)
3 out of 5
Loved the room. Tidy and well presented with a great view. A huge downfall was the noise between rooms abd to the outside as we were woken up countless times during the night from party goers staying at the hotel

Posted by on 26 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Roman

Kia Ora Matt, Many thanks for taking the time to share your feedback. Our team will be delighted to read you loved the room, the views and how tidy it was. We have reviewed your noise comments but unable to locate any log entry of you contacting our 24-hour reception team to assist. A quick call to reception will always help resolve any anomalies or concerns during your stay. Kind regards,

4 out of 5
Moderate walk to CBD. Reasonably pricey. Overall excellent facility though. A pool or spa would be nice.

Posted by on 29 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by Fiona

Kia Ora, Thank you for taking the time to provide your feedback. We are delighted you enjoyed your stay. Kindly note we do offer a complimentary shuttle into Queenstown CBD should you stay with us again. Kind Regards, Fiona

5 out of 5
We loved our stay the Rees Hotel and will stay there again. Great views of the lake and the mountains from our room.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Fiona

Kia Ora, Thank you fro taking the time to provide your wonderful feedback. We are delighted you enjoyed your stay and the wonderful views from your room. Kind Regards, Fiona

1 out of 5
The hotel was nice. Not very friendly staff-never said thank you nor asking how was our stay. Not happy got charged $12.00 for 2 bottle water from the minibar as assumed was complimentary.

Posted by on 10 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Roman

Kia Ora, We are sorry to hear that your expectations were not met during your recent stay and I am surprised that you found the team unfriendly on this occasion as we receive several positive reviews on their accommodating nature. All our rooms and apartments have minibars along with a price list of each item for the convenience of all guests. Should you require any further information, please do not hesitate to contact me direct at the hotel. Kind regards, Roman

5 out of 5
Excellent location, spectacular views, personable staff, superb cuisine . . . Wonderful.

Posted by on 29 Jun. 2021

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Comment from Hotel Management

30 Jun. 2021 by Fiona

Kia Ora, Thank you for your wonderful review score! We are delighted you enjoyed our location as well as our super staff! Kind Regards, Fiona

5 out of 5
Great service, modern facilities, quiet. Will definitely come back

Posted by on 8 Feb. 2021

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Comment from Hotel Management

10 Feb. 2021 by Fiona

Kia Ora, Thank you for taking the time to provide us with your wonderful feedback. We look forward to seeing you again soon. Kind Regards, Fiona

5 out of 5
Beautiful hotel with lovely staff. Wonderful outlook over the lake

Posted by , from Auckland, NZ on 22 Nov. 2020

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Comment from Hotel Management

28 Nov. 2020 by Fiona

Kia Ora Fiona, Thank you for your wonderful comments. We are thrilled you enjoyed your stay and the beautiful view of Lake Wakatipu. We shall pass on your lovely comments about the team! We hope to be able to welcome you back to The Rees Hotel again soon. Kind Regards, Fiona

5 out of 5
Modern, clean with friendly staff. Great aspect of the lake and convenient to get into town via shuttle/Uber.

Posted by , from Melbourne on 9 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Fiona

Kia Ora, Thank you for your wonderful feedback! We are delighted you are enjoying the hotel and facilities. Kind Regards,

5 out of 5

Posted by on 30 Sep. 2020

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Comment from Hotel Management

11 Oct. 2020 by Fiona

Kia Ora, Thank you for your wonderful feedback! Kind Regards,

5 out of 5
Fantastic stay. Great facilities. Staff were super friendly and accomodating. Awesome shuttle service to town. And that view from the balcony is second to none!!

Posted by , from Taupo on 20 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Fiona

Thank you Karen for your wonderful feedback! We are delighted you enjoyed your stay and the beautiful Queenstown. We have passed this onto our team and hope to welcome you back in the future!

About the The Rees Hotel and Luxury Apartments

Location 377 Frankton Road, Queenstown, 9300

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A 24-hour fitness center, spa services, and a library are also featured at the luxury The Rees Hotel and Luxury Apartments. A free area shuttle within 3 kilometers is available. Self parking is free. This 5-star Queenstown hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • 5 buildings
  • Built in 2008
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 3 kilometers; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Rees Hotel and Luxury Apartments offers 152 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

True South Dining Room - This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

Bordeau Lounge - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Barclaycard, debit cards, and cash. This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32.5 per person (approximately)
  • Late check-out fee: NZD 35 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per stay
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rees Hotel & Luxury Apartments
  • Rees Hotel & Luxury Apartments Queenstown
  • Rees Luxury
  • Rees Luxury Queenstown
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  • The Rees Hotel and Luxury Apartments Hotel
  • The Rees Hotel and Luxury Apartments Queenstown
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.