A luxury stay in Queenstown awaits you at Oaks Queenstown Club Suites. Within a 20-minute stroll, you'll find Queenstown Gardens and Queenstown Mall.
You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a sitting area, and a coffee/tea maker. A portable fan, a hair dryer, and an iron/ironing board are also available.
This business-friendly apartment building offers free WiFi in public areas, a fitness center, and a terrace. Additionally, you'll find laundry facilities, tour/ticket assistance, and luggage storage. There's also free self parking, along with the convenience of a free shopping center shuttle.
Oaks Queenstown Club Suites ratings based on 320 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Oaks Queenstown Club Suites
Everyone (126)Couples (96)Family (96)
5 out of 5
Stunning view. Lots of room. Walking distance to town. Easy access to public transport.
Posted by Lauren on 10 Jul. 2022
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4 out of 5
Gorgeous views and the lower side of the road means no roadnoise pn the big decks
Posted by Andrew on 3 Apr. 2022
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Comment from Hotel Management
3 Apr. 2022
by Front Office Manager
Dear Andrew, Thank you very much for your feedback. Hope you can return in the future. Kind regards, Laura.
1 out of 5
Was booked in for two nights. Only stayed for one. Didn’t sleep at all had the people staying next to us banging on to joining door all night. And when we told the people at the counter about our experience they pretty much told us it was our own fault for not ringing the caregiver in the middle of the night. We didn’t get out money back for the night we didn’t stay and still waiting to hear back from the manager that we were told would contact us. Never staying here again
Posted by matt on 27 Feb. 2022
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Comment from Hotel Management
28 Feb. 2022
by Front Office Manager
Dear Matt, Thank you for taking the time to review us. We are truly sorry to know there were noisy neighbors. Unfortunately, if we are not informed about this we are not able to offer a different room. We always welcome our guests feedback in reception and our team is always happy to offer different rooms if necessary. Hope you can return in the future to show you what we can truly offer. Kind regards, Laura.
4 out of 5
The view was great, clean n tidy. Some broken lazyboy chairs could do with updating.
Posted by Lyn on 28 Nov. 2021
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Comment from Hotel Management
2 Dec. 2021
by Front Office Manager
Dear Lyn, Thank you for your feedback. Hope you can return in the future. Kind regards, Laura.
5 out of 5
Stunning view!
Posted by Sara on 21 Nov. 2021
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Comment from Hotel Management
2 Dec. 2021
by Front Office Manager
Dear Sara, Thank you for your feedback. Hope you can return in the future. Regards, Laura.
4 out of 5
Access is good off the Frankton-Queenstown Rd. Location to the CDB is good. Great views of the Remarkables and Kelvin Heights. Facilities are really good. Access from the carpark to the rooms is undercover, so great in all weather.
Posted by Fraser on 21 Nov. 2021
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Comment from Hotel Management
2 Dec. 2021
by Front Office Manager
Dear Fraser, Thank you for your feedback. We hope you can return in the future for another great experience with us. Kind regards, Laura.
5 out of 5
Great views and plenty of space for 5 adults.
Posted by Jason on 17 Oct. 2021
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Comment from Hotel Management
2 Dec. 2021
by Front Office Manager
Dear Jason, Thank you for your feedback. Hope you can return in the future. Regards, Laura
5 out of 5
The views were stunning, spa was a great feature
Posted by a verified traveller on 24 Jun. 2021
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Comment from Hotel Management
25 Jun. 2021
by Assistant Front Office Manager
Dear valued guest, Thank you for your feedback. We hope you can return in the future. Kind regards, Laura.
3 out of 5
the heating was good especially the floor in bathroom.
But generally the room had a tired look. the kitchen cabinetry was showing the age of the units by beginning to delaminate.
Posted by a verified traveller on 23 May 2021
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Comment from Hotel Management
24 May 2021
by Assistant Front Office Manager
Dear guest, Thank you for taking the time to review us. We apologize of the maintenance issues in your room. We will follow this up with the rest of the team. We hope you can return in the future. Kind regards, Laura.
2 out of 5
Staff failed to communicate with us after discovering food items had disappeared from our cupboard which we discovered when we were back home. Only answered emails when pressed and never got back to us or rectified the issue
Posted by a verified traveller on 3 May 2021
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Comment from Hotel Management
4 May 2021
by Assistant Front Office Manager
Dear valued guest, Thank you for sharing your comments about your recent stay with us. We would like to apologize about your experience with us. Please know that this is not our usual standard of service and we will follow this up with the housekeeping manager. Hope you can return in the future. Kind regards, Laura.
As a guest of Oaks Queenstown Club Suites, you'll find a fitness center, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The luxury Oaks Queenstown Club Suites also features laundry facilities and an elevator. Free self parking is available. This 4-star Queenstown apartment is smoke free.
69 guestrooms or units
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Terrace
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Free shopping center shuttle
Parking: Free self parking
Room Amenities
Oaks Queenstown Club Suites offers 69 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-cm flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Queenstown apartment provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans.
Sitting area
Flat-screen television
Digital channels
Coffee maker
Shower
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Heating
Portable fan
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8:00 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 44.0 per day.
Cribs (infant beds) are available for NZD 20.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Please note that this property charges a fixed percentage fee on credit and debit card transactions.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Car not required
Property uses a professional cleaning service
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 1 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: NZD 20.0 per day
Rollaway bed fee: NZD 44.0 per day
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Oaks Club Queenstown
Oaks Club Resort
Oaks Club Resort Queenstown
Oaks Club Hotel Queenstown
Oaks Hotel Queenstown
Oaks Club
Oaks Club Resort
Oaks Queenstown Club Suites Apartment
Oaks Queenstown Club Suites Queenstown
Oaks Queenstown Club Suites Apartment Queenstown
Awards & Affiliations
Qualmark
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 stars.
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Frequently Asked Questions
Oaks Queenstown Club Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Oaks Queenstown Club Suites uses enhanced cleaning measures. A professional cleaning service is used.
Yep, Oaks Queenstown Club Suites has a free self car park.
The closest beach to Oaks Queenstown Club Suites is Frankton Beach (4.1 km).
No, Oaks Queenstown Club Suites does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
No, only service animals are allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
