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All 273 rooms feature LCD TVs with satellite channels, and you can enjoy balconies or patios, WiFi and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, in-room childcare, free newspapers and safes are available.
The restaurant, Elements, is open for breakfast and dinner. Other amenities include free WiFi in public areas, a fitness centre and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.
Attractions within a 10-minute drive of this 4-star Queenstown hotel include Skyline Gondola and Shotover Jet.
Novotel Queenstown Lakeside ratings based on 792 Verified Reviews
Guest reviews for Novotel Queenstown Lakeside
About the Novotel Queenstown LakesideLocation Corner of Earl and Marine Parade, Queenstown, 9348
Novotel Queenstown Lakeside offers its guests a spa tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes meeting rooms. Tour or ticket assistance, multilingual staff, and ski equipment storage are also featured at the family-friendly Novotel Queenstown Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Queenstown hotel.
- 1 building
- 273 guestrooms or units
- 4 levels
- 646 sq ft of conference space
- 60 sq. m of conference space
- Built in 1988
- Dining venue
- Bar or lounge
- Childcare (surcharge)
- Ski lift tickets
- Ski equipment storage
- Charging station for electric cars
- 1 conference room
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Outdoor picnic space
- Newspapers in lobby (free)
- Television in lobby
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Free cribs/infant beds
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
- Airport: Queenstown (ZQN-Queenstown Intl.) (7.8 km / 4.8 mi)
- Parking: Valet parking available for a surcharge
Novotel Queenstown Lakeside offers 273 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.
- Private balcony or patio
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Films for purchase
- Pillow options
- Shower and tub combination
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Newspapers (free)
- Childcare in room (surcharge)
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Elements – This restaurant serves breakfast and dinner. A children's menu is available.
24-hour room service is available.
- Check-in time starts at 2 PM
- Check-in time ends at 5:30 AM
- Minimum check-in age is 18
Special check-in instructions:
Group booking policy: This property allows bookings of up to a maximum of 4 rooms. Reservations exceeding this number will be cancelled without penalty within 24 hours of a confirmed booking.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available.
- Free cribs (infant beds)!
- No pets allowed
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
- Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
- Fee for in-room wired Internet: NZD 10 per night (rates may vary)
- Valet parking fee: NZD 25.00 per night (in/out privileges)
- Nearby parking fee: NZD 18 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway beds are available for an additional fee
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®