The restaurant, Elements, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and spa tub as well as access to bike rentals. 646 square feet (60 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, laundry facilities, and ski storage. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.
In proximity to this 4-star Queenstown City Centre hotel you'll find The Remarkables Ski Area.
1 Mar. 2024 by Josh
Hi Paul, Thank you so much for the perfect score! We are clearly doing something right, I look forward to sharing this with the teams at the Hotel. Thank you again and we hope to see you again for another amazing experience!
5 Feb. 2024 by Josh
Hi Arun, Thank you for the amazing score you have given the Hotel! We look forward to welcoming you back in the future.
5 Feb. 2024 by Josh
Hi Jeff, Loved the perfect review! It was such a joy to see you enjoyed your stay so much. Thank you again and we look forward to welcoming you back in the future.
5 Feb. 2024 by Josh
Hi Rau, Thank you for the perfect score! 5 out of 5 is always such a pleasure to receive. Next time you book please call us and request a groundfloor room, we would be more than happy to accommodate the request. Thank you again and we look forward to seeing you again soon.
3 Jan. 2024 by Josh
Hi Jon, Thank you for the flawless review! We're delighted you enjoyed every moment at our hotel.
1 Mar. 2024 by Josh
Hi Dandan, Sorry to see we missed the mark slightly with your stay. We still have a bit of work to do. I do hope you give us another go in the future to improve your current score. Have a good day!
29 Oct. 2023 by Josh
Hi Francesca, Thank you for your recent feedback about your stay at Novotel Queenstown. Based off your score we did drop the ball and I am sorry to read it was not the perfect experience. We will work on and improving and we hope you give us another go in the future.
29 Oct. 2023 by Josh
Hi Jenny, Thank you so very much for your feedback! We are so thankful to be recognised for the had work the team have put in. I look forward to passing on your comments for everyone to read. Thank you again and we hope to welcome you back again soon.
25 Sep. 2023 by Josh
Hi Bradley, Thank you so much for the amazing review! I loved reading how well the reception team made your stay and I will make sure to pass on your thanks to the team who were around during your stay. Thank you again and look forward to seeing you in the future.
25 Sep. 2023 by Josh
Hi Kieran, Thank you for taking the time to provide us with feedback of your recent stay. We are constantly in talks with our owners to ensure we get this done sooner rather than later as we are aware our product is aging. We hope to welcome you back in the future once this work has been completed.
Novotel Queenstown Lakeside offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the family-friendly Novotel Queenstown Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Queenstown hotel.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Elements - This restaurant serves breakfast and dinner. A children's menu is available.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®