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4.2 out of 5

"Breakfast was great. Good place to stay would recommend. " More

By a verified traveller on Thu 15 Apr 2021

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Hotel Description

At Holiday Inn Queenstown Frankton Road, an IHG Hotel you'll be 3.3 km (2 mi) from Queenstown Hill and 3.6 km (2.2 mi) from Queenstown Arts Centre. Highlights at this hotel include a restaurant, free self parking, and a 24-hour fitness center.

All 75 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Free newspapers, free local calls, and safes are also available.

The restaurant, Seasons Restaurant + Bar, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and sauna as well as access to free bike rentals. Business travelers can take advantage of a conference center, a meeting room, and a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and ski storage. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Queenstown hotel, you'll be 3.7 km (2.3 mi) from Queenstown Mall and 4.3 km (2.7 mi) from Kiwi and Birdlife Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$97* Per night/room 19 May - 20 May

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Queenstown Frankton Road, an IHG Hotel ratings based on 270 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Queenstown Frankton Road, an IHG Hotel

Everyone (112) Couples (117) Family (36)
5 out of 5

Posted by on 17 May 2021

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5 out of 5
Breakfast was great. Good place to stay would recommend.

Posted by on 15 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Holiday Inn Queenstown

Dear Guest, Thank you for choosing to stay with us and your positive feedback. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown

4 out of 5
Good clean and tidy, went looking for a booklet with info about sauna etc but couldn't find one in the room the only thing that wasn't up to scratch otherwise friendly staff fabulous breakfast too.

Posted by on 21 Feb. 2021

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Comment from Hotel Management

25 Feb. 2021 by Holiday Inn Queenstown

Dear Guest, Thank you for choosing to stay with us and your feedback. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown

5 out of 5
Perfect! Friendly staff, delt with situation, nice upgrade, super all the way. Higly recomended

Posted by on 18 Feb. 2021

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Comment from Hotel Management

21 Feb. 2021 by Holiday Inn Queenstown

Dear Guest, Thank you for choosing to stay with us and your fantastic feedback. We are very happy to know that you had a pleasant and enjoyable stay with us. We hope to see you again and look forward to your next visit. Sincerely, Holiday Inn Queenstown

5 out of 5
Great views...quiet location even though main road nearby..going to come again

Posted by , from Mosgiel on 30 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by Holiday Inn Queenstown

Dear Guest, Thank you for your positive feedback and rating. We're very pleased to know that you had a pleasant and enjoyable stay with us. Sincerely, Holiday Inn Queenstown

4 out of 5
Did'nt like being charged by hotel despite pre paying via Wotif. Took some effort to get refund.

Posted by on 30 Dec. 2020

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Comment from Hotel Management

17 Jan. 2021 by Holiday Inn Queenstown

Dear Guest, We are really sorry to hear about your experience. We will surely make sure it doesn't happen again. Sincerely, Holiday Inn Queenstown

4 out of 5
Lovely view handy to town centre by bus. Clean and tidy

Posted by , from Queenstown on 25 Oct. 2020

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Comment from Hotel Management

31 Oct. 2020 by Holiday Inn Queenstown

Dear Guest, Thank you for your positive feedback. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown

1 out of 5
We were very disappointed on arrival as the room really looked nothing like what we had seen online and were looking forward to. In reality, the rooms are much more run down and "budget" than they appear online. Nothing at all lie the Holiday Inn in Auckland!

Posted by , from NZ on 15 Oct. 2020

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Comment from Hotel Management

17 Oct. 2020 by Holiday Inn Queenstown

Dear Guest, We are really sorry to hear about your disappointment and that our hotel did not meet your expectations. Sincerely, Holiday Inn Queenstown

4 out of 5

Posted by on 16 Aug. 2020

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Comment from Hotel Management

12 Sep. 2020 by Holiday Inn Queenstown

Dear Guest, Thank you for your feedback and rating. Sincerely, Holiday Inn Queenstown

4 out of 5
Clean, tidy and comfortable, however drinks in the bar and restaurant very expensive. Breakfast was good.

Posted by , from Auckland on 1 Aug. 2020

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Comment from Hotel Management

8 Aug. 2020 by Holiday Inn Queenstown

Dear Guest, Thank you for choosing to stay with us and your feedback. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown

About the Holiday Inn Queenstown Frankton Road, an IHG Hotel

Location 594 Frankton Road, Queenstown, 9348

Property Features

Holiday Inn Queenstown Frankton Road, an IHG Hotel offers its guests a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Holiday Inn Queenstown Frankton Road, an IHG Hotel. Free self parking is available. This 4-star Queenstown hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Bar or lounge
  • Deli
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (4.3 km / 2.7 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Queenstown Frankton Road, an IHG Hotel offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Queenstown Frankton Road, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Goldridge Queenstown
  • Holiday Inn Queenstown Frankton Road Hotel
  • Goldridge Resort Queenstown
  • Goldridge Hotel Queenstown
  • Holiday Inn Frankton Road Hotel
  • Holiday Inn Frankton Road
  • Holiday Inn Queenstown Frankton Road
  • Holiday Inn Queenstown Frankton Road, an IHG Hotel Hotel
  • Holiday Inn Queenstown Frankton Road, an IHG Hotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.