The restaurant, Seasons Restaurant + Bar, serves British cuisine and is open for breakfast and dinner. Enjoy the gym, spa tub, and sauna as well as access to free bike rentals. Business travelers can take advantage of a conference center, a meeting room, and a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and ski storage. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.
With a stay at this 4-star Queenstown hotel, you'll be 3.9 km (2.4 mi) from Underwater Observatory and 4.3 km (2.7 mi) from Kiwi and Birdlife Park.
26 Jan. 2023 by Anshul Nagpal (Operations Manager)
Thank you for the great review of our hotel! We hope to see you again very soon.
16 Nov. 2022 by Anshul (OM)
We appreciate you staying with us and your feedback on your experience at the Holiday Inn Queenstown. We constantly strive to provide a wonderful experience, and we are devastated when we fall short completely. We appreciate you taking the time to alert us to this. The criticism will help us improve and make sure this doesn't happen again.
23 Nov. 2022 by Anshul Nagpal (Operations Manager)
Thank you for staying with us, we very much appreciate your comments regarding your stay at Holiday Inn Queenstown. Thanks for taking the time to bring this issue to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We will look forward to welcoming you again in the near future.
3 May 2022 by Holiday Inn Queenstown
Dear Guest, Thank you for choosing to stay with us and your positive feedback. We're very pleased to know that you had a pleasant and enjoyable stay with us. Thank you for your kind words of praise. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown
5 Feb. 2022 by Holiday Inn Queenstown
Dear Guest, Thank you for choosing to stay with us and your positive feedback. We're very pleased to know that you had a pleasant and enjoyable stay with us. Thank you for your kind words of praise. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown
25 Jul. 2021 by Holiday Inn Queenstown
Dear Guest, Thank you for your feedback. We are sorry that the cleanliness was not up to a standard. We will surely do something to fix the issues you mentioned in your review. Sincerely, Holiday Inn Queenstown
18 Jul. 2021 by Holiday Inn Queenstown
Dear Guest, Thank you for choosing to stay with us and your positive feedback. We hope to see you on your next visit. Sincerely, Holiday Inn Queenstown
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers its guests a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Holiday Inn Queenstown Frankton Road, an IHG Hotel. Parking is available for a fee. This 4-star Queenstown hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.