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DoubleTree by Hilton Queenstown

Photo gallery for DoubleTree by Hilton Queenstown

32-inch LCD TV with cable channels, TV, iPod dock
Restaurant
Front of property
Bar (on property)
Room, Accessible, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$127
includes taxes & fees
9 June - 10 June

Explore the area

View map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪15 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(28 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Kawarau Falls

A luxury stay in Kawarau Falls awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 1.7 km (1.1 mi) from The Kingston Flyer. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The restaurant, Stacks, is open for dinner. Additionally, you'll find a gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Kawarau Falls hotel include Remarkables Park Town Centre and Frankton Beach.

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 1.3 km
  • The Kingston Flyer - 20 min walk - 1.7 km
  • Frankton Beach - 3 min drive - 2.2 km
  • Queenstown Event Centre - 3 min drive - 2.6 km
  • Alpine Aqualand - 3 min drive - 2.6 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso - ‬5 min drive
  • ‪Odelay - ‬5 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive

About this property

DoubleTree by Hilton Queenstown

DoubleTree by Hilton Queenstown offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A vending machine, multilingual staff, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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includes taxes & fees
3 June - 4 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 36 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Covered self-parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau

Kawarau

Kawarau Hilton

Kawarau Hotel

Kawarau Hotel Hilton

Kawarau Hotel Managed Hilton

Kawarau Hotel Managed Hilton Queenstown

Kawarau Managed Hilton

Kawarau Managed Hilton Queenstown

DoubleTree Hilton Queenstown Hotel

DoubleTree Hilton Queenstown

Kawarau Hotel, Managed By Hilton Hotel Queenstown

DoubleTree by Hilton Queenstown Hotel

DoubleTree by Hilton Queenstown Kawarau Falls

DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 9 June 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Queenstown?

Yep, DoubleTree by Hilton Queenstown has a covered self car park with in/out privileges for NZD 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Queenstown?

The closest beach to DoubleTree by Hilton Queenstown is Queenstown Beach (5.4 km).

Is there a spa on site at DoubleTree by Hilton Queenstown?

Yep, there is an onsite spa at DoubleTree by Hilton Queenstown. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does DoubleTree by Hilton Queenstown serve breakfast?

Yeah, full breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Queenstown?

No, DoubleTree by Hilton Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Queenstown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Queenstown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Queenstown?

No, pets are not allowed.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saleema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a delightful stay, clean, comfortable, wonderful service especially from Radinka. Excellent location and restaurants right there.
Stayed 2 nights in May 2026

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely satisfied with the overall friendliness of the staff.They even printed our boarding passes for our returning flight to Australia.
Stayed 5 nights in May 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlight and staff especially cleaning staff 👏
Stayed 2 nights in Feb 2026

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
The property was lovely, the staff was kind and helpful. We had a fabulous time in Queenstown. The water taxi was very convenient for getting to town. One of the features that stood out was the breakfast each morning. There was a huge selection of different options for a satisfying breakfast and the food was quite good for buffet style. We would definitely recommend staying at the DoubleTree in Queenstown if you're visiting for any length of time.
Stayed 3 nights in Jan 2026

8/10 Good

Sumita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
so the room smellt of cigars, like someone had disposed of the ash in the bathroom
Stayed 1 night in Feb 2026

10/10 Excellent

cari

Stayed 3 nights in Feb 2026

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Yes very good
Stayed 1 night in Feb 2026

10/10 Excellent

KALUGAMAGE Ranjit

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel and staff
Stayed 1 night in Feb 2026

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lake views but the suite was small and rooms situated on the 4th floor have a strange location which means transferring lifts on the 3rd floor (unless you want to enter/exit from the car park). Staff were generally really good apart from a couple of the breakfast crew, breakfast was adequate, not great. Hotel location is lovely and it’s special to have the water taxi stop right outside. Given the proximity to the airport and the extortionate taxi fares charged to get there, Hilton should really look at offering a courtesy shuttle. All in all I would say that stay was just about value for money given that Queenstown is expensive anyway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Thein Tin

Stayed 2 nights in Feb 2026

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful! We had a small issue with our room and the staff couldn’t have been easier to work with and was so courteous and helpful. Beds are the best!! So comfortable!! I would recommend!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeno Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great village style location. Room was great, with cooking facilities. Balcony was nice to be able to sit out and have a coffee in the morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great wine tasting and dinner at the Wakatipu Grill
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Lifton

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.Helpful staff. Great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Mark

Property itself is very worn out, not clean and it's just not worth the money.
Stayed 2 nights in Dec 2025

8/10 Good

Kathryn

Room was
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just a nice place to stay; very walkable.
Stayed 3 nights in Nov 2025

8/10 Good

Sophia

Liked: Staff & service, amenities
Great onsite next to the Hilton - food, gym and other extras nearby. Lake location is phenomenal
Stayed 3 nights in Oct 2025

10/10 Excellent

Raynil Chand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! Staff are so friendly and helpful. Lots of room facilities and parking is easy either paid or free options: water taxi from here to Queenstown is quite the treat.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly professional check in staff. Excellent hotel in a very special location.
Stayed 2 nights in Sep 2025

8/10 Good

Yuki

Stayed 2 nights in Sep 2025

8/10 Good

Pär

Liked: Cleanliness, staff & service
All good but bed too warn,,
Stayed 1 night in Sep 2025