Skip to main content
Beginning of main content
4.2 out of 5

"Large spacious room, lovely decor, super comfortable bed and gorgeous pillows! 11am check out and super quiet, peaceful environment. Great restaurants ... " More

By a verified traveller on Tue 28 Dec 2021

Enter dates to see availability

Hotel Description

A luxury stay in Kawarau Falls awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 1.9 km (1.2 mi) from Remarkables Park Town Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with cable channels, and all 98 rooms feature iPod docks, sitting areas, and wired Internet. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Free newspapers, safes, and hair dryers are also available.

The restaurant, Me & Mee Noodle Bar, serves Asian cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a gym, WiFi in public areas, and a coffee shop/café. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Kawarau Falls hotel, you'll be 10.8 km (6.7 mi) from Skyline Queenstown.

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$98* Per night/room 19 Jan. - 20 Jan.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

DoubleTree by Hilton Queenstown ratings based on 265 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Queenstown

Everyone (151) Couples (81) Family (33)
5 out of 5
Large spacious room, lovely decor, super comfortable bed and gorgeous pillows! 11am check out and super quiet, peaceful environment. Great restaurants onsite. Definitely will be staying again. Highly recommended.

Posted by on 28 Dec. 2021

Was this review helpful to you?
4 out of 5
Beautiful location

Posted by on 29 Nov. 2021

Was this review helpful to you?
5 out of 5

Posted by on 11 Aug. 2021

Was this review helpful to you?
5 out of 5

Posted by on 31 Jul. 2021

Was this review helpful to you?
3 out of 5

Posted by on 30 Jul. 2021

Was this review helpful to you?
4 out of 5
.........................................................................

Posted by on 24 Feb. 2021

Was this review helpful to you?
4 out of 5
Bar and Restaurant right outside our room great. Water taxi at discounted fee for guests into Queenstown was great. We also met other lovely guests during our time at the hotel. Staff always very helpful.

Posted by on 1 Feb. 2021

Was this review helpful to you?
5 out of 5
The water taxi and the comfort of the room. Love the view.

Posted by on 17 Jan. 2021

Was this review helpful to you?
4 out of 5

Posted by on 13 Dec. 2020

Was this review helpful to you?
5 out of 5

Posted by on 19 Jul. 2020

Was this review helpful to you?

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, tour/ticket assistance, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.

Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Stacks Pub - This restaurant serves lunch and dinner. Open daily.

Wakatipu Grill - This restaurant serves breakfast and dinner. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. At check-in, guests must provide a record of full COVID-19 vaccination.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Kawarau
  • Kawarau
  • Kawarau Hilton
  • Kawarau Hotel
  • Kawarau Hotel Hilton
  • Kawarau Hotel Managed Hilton
  • Kawarau Hotel Managed Hilton Queenstown
  • Kawarau Managed Hilton
  • Kawarau Managed Hilton Queenstown
  • DoubleTree Hilton Queenstown Hotel
  • DoubleTree Hilton Queenstown
  • Kawarau Hotel, Managed By Hilton Hotel Queenstown
  • DoubleTree by Hilton Queenstown Hotel
  • DoubleTree by Hilton Queenstown Kawarau Falls
  • DoubleTree by Hilton Queenstown Hotel Kawarau Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.com/Kawarau-Falls-Hotels-DoubleTree-by-Hilton-Queenstown.h4412246-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kawarau-Falls-Hotels-DoubleTree-by-Hilton-Queenstown.h4412246-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Kawarau-Falls-Hotels-DoubleTree-by-Hilton-Queenstown.h4412246-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.