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DoubleTree by Hilton Queenstown

4.5 star property
Lakefront hotel with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
Front of property - evening/night
Room, Accessible, Non Smoking
Asian cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    5 min drive
  • Queenstown Event Centre
    5 min drive
  • Queenstown Gardens
    11 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    5 min drive

Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Hilton Queenstown Resort & Spa
Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1002)
The price is AU$322
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Hilton Queenstown Resort & Spa

About the area

Kawarau Falls

A luxury stay in Kawarau Falls awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 1.7 km (1.1 mi) from The Kingston Flyer. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Me & Mee Noodle Bar, serves Asian cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .In the area of this 4.5-property class Kawarau Falls hotel, you'll find Skyline Queenstown.

What's nearby

  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Event Centre - 5 min drive
  • Queenstown Gardens - 11 min drive
  • Kiwi and Birdlife Park - 12 min drive
  • Skyline Queenstown - 12 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • ‪Airspresso Airport Cafe Queenstown - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Manaia Lounge - ‬5 min drive
  • ‪Rata - ‬11 min drive
  • ‪Pedro's House of Lamb - ‬12 min drive

About this property

DoubleTree by Hilton Queenstown

Lakefront hotel with fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness centre, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary food/drink shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 6 Nov 2024 start from AU$191.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Queenstown?

Yep, DoubleTree by Hilton Queenstown has a self car park for NZD 16 per day. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Queenstown?

The closest beach to DoubleTree by Hilton Queenstown is Queenstown Beach (5.4 km).

Does DoubleTree by Hilton Queenstown serve breakfast?

Yeah, full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Queenstown?

No, DoubleTree by Hilton Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Queenstown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Queenstown?

No, pets are not allowed.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gowan, Auckland

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking
Stayed 1 night in Aug 2024

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great views
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe option in Queenstown, with a great lake view, the property is at a quiet corner and provided update and trendy setting for their international guest community.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natanya

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the landscape of the view outside the hotel and our rooms!
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great spot. Great Hotel. Average Breakfast. House keeping sub standard. Would stay again
Stayed 6 nights in Jul 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely beautiful and we received an upgraded room right on the waterfront when we arrived at the property. Staff were extremely helpful throughout our stay.
Stayed 5 nights in Jun 2024

8/10 Good

Selena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how this property is away from the main city and has easy parking (charged). The quietness and service to ensure clean towels and room when you’re back from a day out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gigi

Stayed 1 night in Jun 2024

10/10 Excellent

Kavya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sneha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service, room condition, location and view everything was top notch.. Complete value for money. Would be visiting again for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
One night breajk
Comfortable room. Cleaning not really up to standard. Reasonable rate for what it was
Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, and so helped and friendly. We got upgraded to a bigger rooms (and wouls like to say a big thank you). Would recommend staying here.
Stayed 1 night in Jun 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, amenities
We got upgraded which was really nice but the room was cold and awkward to get to
Stayed 1 night in Jun 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great to be able to arrange an early check-in as we needed to be at the Earnslaw wharf for a Walter Peak cruise. Water taxi transport option was cheap and quick. Room was basic but functional. A bit more care with cleaning could be taken. Overall very enjoyable
Stayed 1 night in May 2024

6/10 Okay

Sophia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad at all nice and quiet room is reasonable. Can use gym at Hilton for free however sauna and pool will be at an extra cost
Stayed 2 nights in May 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, beautiful units, wonderful surprise to get upgraded accommodation. Service was excellent, staff very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the Hilton. Lovely quiet room. Very clean and tidy.
Stayed 1 night in May 2024

10/10 Excellent

Asha Nimani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and the management. They made our 30th anniversary very special and memorable. They gave us lots of surprises for our anniversary. When we enter the room there were lovely bottle of wine and chocolate with a greeting card which we didn’t expect on our arrival. We had a wonderful time there and never forget it. Will definitely recommend Hilton and will be visiting there again soon. Staff were amazing and always make us comfortable and enjoy our stay there. Very special thank to the front check in staff member Srijan who was so helpful and very supportive and also the Wakatipu restaurant manager for arranging a lovely anniversary dinner table for us with a greeting card and champagne. Everything was great. Thank you everyone who made our stay so memorable. See you soon again.
Stayed 3 nights in May 2024

10/10 Excellent

Miyu

Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome accommodation and service..recommend
Stayed 2 nights in May 2024

10/10 Excellent

Robert, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, kitchenette, excellent buffet breakfast.
Stayed 1 night in May 2024

8/10 Good

Natalia

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely spot and view. Let down by all the damage around the property and carpets. Needs maintenance done.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Delicious food at whakitipu restaurant. Was upgraded to the Hilton with a beautiful view.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Business traveller
Liked: Staff & service, property conditions & facilities
I was lucky to receive an upgrade and it was much appreciated, my room was Devine. Staff were all so lovely and helpful. Great quiet area, comfy beds, cosy warm rooms . Can’t wait to come back
Stayed 2 nights in May 2024