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4.3 out of 5

"My partner and I loved the feeling of being spoilt (this was our first ever trip alone without kids) the staff were friendly, had big smiles on their ... " More

By a verified traveller on Sun 21 Jun 2020

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Hotel Description

A luxury stay in Queenstown awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 2.7 km (1.7 mi) from Queenstown Event Centre. Highlights at this hotel include 4 restaurants, and in-room kitchenettes and free WiFi.

You can enjoy LCD TVs with cable channels, and all 98 rooms feature iPod docks, sitting areas, and WiFi. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and 24-hour room service is also available. Wired Internet, free newspapers, and safes are also available.

The restaurant, Me & Mee Noodle Bar, serves Asian cuisine and is open for dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include WiFi in public areas, a coffee shop/café, and ski storage. Full breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM. There's also the convenience of self parking.

Within a 20-minute drive of this 4.5-star Queenstown hotel, attractions include Skyline Gondola and Gibbston Valley Winery.

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$93* Per night/room 10 Dec. - 11 Dec.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

DoubleTree by Hilton Queenstown ratings based on 295 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Queenstown

Everyone (156) Couples (104) Family (36)
5 out of 5

Posted by on 19 Jul. 2020

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5 out of 5
My partner and I loved the feeling of being spoilt (this was our first ever trip alone without kids) the staff were friendly, had big smiles on their face and made us feel really welcome. our room was upgraded and we had the best backdoor view of lake wakatipu the room itself was beautiful and very homely with heated flooring. we also loved the fact that we could walk down the hall and relax in the spa.. thank you so much team. we will definitely be back!

Posted by on 21 Jun. 2020

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5 out of 5
It was lovely to head over the hill and have a night in our favorite place - very clean and tidy and very welcoming staff

Posted by , from Wanaka on 4 Jun. 2020

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3 out of 5

Posted by on 3 Jun. 2020

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5 out of 5
Upgraded to the Hilton. King suite! Awesome! Very Nice

Posted by on 2 Jun. 2020

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5 out of 5

Posted by on 17 Mar. 2020

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4 out of 5

Posted by on 7 Mar. 2020

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4 out of 5
Good setting but only a part view of ‘lake view’ promised. I thought lounge area smaller than I expected.

Posted by on 7 Mar. 2020

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1 out of 5
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Posted by on 9 Feb. 2020

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4 out of 5

Posted by on 4 Feb. 2020

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About the DoubleTree by Hilton Queenstown

Location Kawarau Village 79 Peninsula Road, Queenstown, 9300

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Tour/ticket assistance, ski storage, and a fireplace in the lobby are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide a complimentary grocery shopping service and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Queenstown hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 2011
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.

Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Stacks Pub - This restaurant serves lunch and dinner.

The Lake Counter - This café serves light fare only.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Kawarau
  • Kawarau
  • Kawarau Hilton
  • Kawarau Hotel
  • Kawarau Hotel Hilton
  • Kawarau Hotel Managed Hilton
  • Kawarau Hotel Managed Hilton Queenstown
  • Kawarau Managed Hilton
  • Kawarau Managed Hilton Queenstown
  • DoubleTree Hilton Queenstown Hotel
  • DoubleTree Hilton Queenstown
  • Kawarau Hotel, Managed By Hilton Hotel Queenstown
  • DoubleTree by Hilton Queenstown Hotel
  • DoubleTree by Hilton Queenstown Queenstown
  • DoubleTree by Hilton Queenstown Hotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 4 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.