DoubleTree by Hilton Queenstown

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Queenstown

Dining
Room, Accessible, Non Smoking
Front of property – evening/night
In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The current price is AU$246
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪12 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

King Accessible Room With Kitchenette

  • Sleeps 2

Deluxe Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Twin Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Bathrobes
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

King Room With Kitchenette

  • Sleeps 2

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Deluxe Twin Room With Lake View And Kitchenette

  • Sleeps 2

Deluxe King Room With Lake View And Kitchenette

  • Sleeps 2

About the area

Kawarau Falls

A luxury stay in Kawarau Falls awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 1.7 km (1.1 mi) from The Kingston Flyer. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Stacks, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .In the area of this 4.5-property class Kawarau Falls hotel, you'll find The Remarkables Ski Area.

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 1.3 km
  • Queenstown Event Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 11 min drive - 9.1 km
  • Queenstown Mall - 11 min drive - 9.5 km
  • Skyline Queenstown - 12 min drive - 9.8 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • ‪Airspresso - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive
  • ‪Patagonia Chocolates - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪The Buzzstop Honey Centre - ‬5 min drive

About this property

DoubleTree by Hilton Queenstown

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 36 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 17 Oct 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 31 Oct 2025 start from AU$246.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Queenstown?

Yep, DoubleTree by Hilton Queenstown has a self car park for NZD 16 per day. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Queenstown?

The closest beach to DoubleTree by Hilton Queenstown is Queenstown Beach (5.4 km).

Does DoubleTree by Hilton Queenstown serve breakfast?

Yeah, full breakfast is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Queenstown?

No, DoubleTree by Hilton Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Queenstown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Queenstown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Queenstown?

No, pets are not allowed.

Reviews

DoubleTree by Hilton Queenstown Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 517 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

10/10 Excellent

leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Our room was clean and loved the amazing view looking out to the lake
Stayed 3 nights in Aug 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Garth, Dunedin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially the front desk!
Stayed 2 nights in Jun 2025

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Giz at reception has to be the most helpful receptionist I have ever dealt with, seriously welcoming when you arrive, and nothing was ever to much for her.. Loved the place from arrival, and the cookies are yumm! It’s abit out of Queenstown, say $40 uber ride each way, but UberEats also works and the location is amazing.
Early moving waiting for the bus to the mountains
Snowy mountain view from room
Stayed 4 nights in Jul 2025

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bridgett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had such a wonderful stay at this hotel the bed was so comfortable to sleep on had a very restful sleep. The room was nice and cosy, very convenient to have a mini kitchen in the room to make your meals if you dont feel like dinning out. The service is definitely 5 star and the buffet breakfast was well worth paying for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cookie time...

This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery fantastic service ckean and comfortable and everything easy and relaxed
Stayed 2 nights in Jun 2025

10/10 Excellent

Teighan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay here. The staff were amazing and so friendly! I will be recommending this hotel to everyone. Giz at the front desk made our trip. She was so helpful with recommendations and was so lovely to chat too. Thank you to the double tree for your amazing hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, large shower cabin with many conveniences.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The sunny side of Queenstown! Hotel was fantastic, staff friendly and helpful. Will definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff!
Stayed 1 night in Jun 2025

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class in every way

Excellent rooms and facilities Fantastic welcome from lovely friendly staff especially Mona taking care of me after a busy work day Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

sainivalati

Travelled with group
Liked: Cleanliness, property conditions & facilities
I coulnt fault this place. The staff are so warm and friendly. Definitely coming back here.
Stayed 6 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Clean and comfortable rooms, however hardly any hot water lukewarm at best. Staff were attentive, would have been practical to know before booking that we couldn’t use the adjacent swimming pool at the Hilton without incurring an additional cost.
Stayed 2 nights in May 2025

10/10 Excellent

Simran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet, and clean property. Customer service was also excellent and friendly staff. It's close to the main local areas and has a nice view. Definitely will plan to come back.
Stayed 1 night in May 2025

6/10 Okay

Rakesh

Stayed 1 night in May 2025

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! We stayed here for a couple nights of our honeymoon and they made it such a special experience. Very hospitable and generous. Would absolutely stay again!
Stayed 2 nights in May 2025

8/10 Good

Pip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view when out the front was lovely. Bed comfortable. Staff lovely , esp breakfast am staff Augustine etc , very attenttive ans sweet.
Stayed 1 night in Apr 2025

10/10 Excellent

Jodie

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark, Hawea Flat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, best spot in Queentown! Hidden gem!
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025