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4.9 out of 5

"It was so peaceful, loved that cars are parked away from the rooms so you don't hear people starting them up in the mornings. The grounds are beautifu ... " More

By a verified traveller on Thu 17 Sep 2020

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Hotel Description

A luxury stay in Arrowtown awaits you at Millbrook Resort. You'll be steps from Millbrook Resort Golf Course and 1.8 km (1.1 mi) from Crown Range. Highlights at this family-friendly hotel include 4 restaurants, 3 spa tubs, and a full-service spa.

You can enjoy TVs with satellite channels, and all 160 rooms feature free WiFi, free wired Internet, and balconies or patios. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available. Housekeeping is available once per stay.

A day of pampering at The Spa at Millbrook can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Millhouse Restaurant, is open for dinner. Smithy's Smoke House is the hotel's own bar. Enjoy the 2 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. A conference center, a business center, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a health club, and a sauna. Full breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Within a 20-minute drive of this 5-star Arrowtown hotel, attractions include Lake Wakatipu and Gibbston Valley Winery.

Room, 3 Bedrooms (Resort Home)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Bedrooms (Resort Home)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 4 Bedrooms (Resort Home)

Bed Count 6 Full Beds Maximum Occupancy 8 Max

Millbrook Resort ratings based on 308 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Millbrook Resort

Everyone (85) Couples (189) Family (32)
5 out of 5
It was so peaceful, loved that cars are parked away from the rooms so you don't hear people starting them up in the mornings. The grounds are beautiful. The gardens around the rooms look like they are something out of a fairytale. If i could say anything negative, the hot pools are a bit dated and the coffee could have been a bit nicer. But Arrowtown isn't far away for good coffee and they have a free pick up drop off service.

Posted by , from Wellington on 17 Sep. 2020

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5 out of 5

Posted by on 11 Sep. 2020

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5 out of 5
We love the feel of the resort and love the golf course.

Posted by on 31 Aug. 2020

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4 out of 5
This was our fourth stay and we love Millbrook It was disappointing not to have the Millhouse restaurant open.

Posted by , from Timaru NZ on 29 Jul. 2020

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5 out of 5

Posted by on 25 Jul. 2020

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5 out of 5
Lovely and luxurious studio, wonderful facilities and very helpful staff. Dining options currently rather limited

Posted by , from Nelson on 20 Jul. 2020

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5 out of 5
An absolute picture perfect and luxurious resort with very obliging and helpful staff. It was an absolute treat staying in our beautifully appointed warm room with idyllic views over the golf course.

Posted by , from North Canterbury on 17 Jul. 2020

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5 out of 5
Excellent service and very friendly staff. suite was warm and very clean. Beautiful views from our room. Our favourite place to stay. Will definitely be back again soon.

Posted by on 7 Jun. 2020

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4 out of 5
Over all stay was good. We couldn't get checked in until 4:45pm wish was disappointing as we had our afternoon planned watching cricket. Tis started at 4:30pm. If we were told theywere behind we would have undstood and sorting something else.

Posted by on 19 Jan. 2020

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5 out of 5

Posted by on 9 Jan. 2020

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Property Features

Millbrook Resort offers its guests a full-service spa, a golf course, and 3 spa tubs. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. An indoor pool, a health club, and a sauna are also featured at the luxury Millbrook Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 5-star Arrowtown hotel is smoke free.

  • 160 guestrooms or units
  • 4 dining venues
  • Bar or lounge
  • Coffee shop
  • Ski lift tickets
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (17.2 km / 10.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Millbrook Resort offers 160 accommodations with minibars and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wired and wireless Internet access. Housekeeping is provided once per stay.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (once per stay)
  • Childcare in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Millhouse Restaurant - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Hole In One Cafe - Overlooking the golf course, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Kobe Cuisine - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Clubhouse - Onsite buffet restaurant. Open daily.

Smithy's Smoke House - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Temperature checks are available to guests and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 33.00 per person (approximately)
  • Airport shuttle fee: NZD 30.00 per person (one-way)
  • Airport shuttle fee per child: NZD 20.00 (one-way), (from 4 to 14 years old)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millbrook Arrowtown
  • Millbrook Resort
  • Millbrook Resort Arrowtown
  • Millbrook Hotel Arrowtown
  • Millbrook Resort Hotel
  • Millbrook Resort Arrowtown
  • Millbrook Resort Hotel Arrowtown

You should know

  • Millbrook Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This Hotel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.