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4.9 out of 5

"nice view and staff's " More

By a verified traveller on Sat 01 Jul 2023

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Hotel Description

A luxury stay in Arrowtown awaits you at Millbrook Resort. Within steps you'll find Millbrook Resort Golf Course and Lakes Hayes Walkway within a 20-minute stroll. Highlights at this family-friendly hotel include 4 restaurants, 3 spa tubs, and a full-service spa.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Millhouse Restaurant, is open for dinner. Smithy's Smoke House is the hotel's own bar. Enjoy the 2 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Meeting rooms, a conference center, and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a gym, and a sauna. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 30-minute walk of this 5-star Arrowtown hotel include Off The Wall Gallery and Lakes District Museum.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$452* Per night/room 20 Mar. - 21 Mar.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Millbrook Resort ratings based on 321 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Millbrook Resort

Everyone (93) Couples (194) Family (33)
1 out of 5
The content on the listing is untrue. Do not expect a king bed or panoramic views. We had two singles pushed together and a view of a hedge and a staircase. Simply not worth the price. Furthermore our bedding had a decent amount of old dried blood in it and was not cleaned off from a previous guest. Very gross and off putting. I would not recommend.

Posted by on 18 Feb. 2024

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5 out of 5

Posted by on 15 Nov. 2023

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4 out of 5

Posted by on 2 Oct. 2023

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5 out of 5
nice view and staff's

Posted by on 1 Jul. 2023

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5 out of 5
Just fabulous

Posted by on 20 Aug. 2022

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5 out of 5
Had a wonderful stay

Posted by on 4 Jul. 2022

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5 out of 5
Another great stay at Millbrook.

Posted by on 21 Nov. 2021

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5 out of 5
It is a beautiful place to stay. The rooms are big and nicely decorated. The staff are friendly.

Posted by on 26 Apr. 2021

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5 out of 5

Posted by on 11 Apr. 2021

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5 out of 5
everything was fantastic, sorry we didn't have a chance to play golf as the course looked amazing, we will be going back

Posted by on 22 Feb. 2021

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Property Features

Millbrook Resort offers its guests a full-service spa, a golf course, and 3 spa tubs. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. An indoor pool, a health club, and a sauna are also featured at the luxury Millbrook Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 5-star Arrowtown hotel is smoke free.

  • 160 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Ski lift tickets
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Millbrook Resort offers 160 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wired and wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (once per stay)
  • Childcare in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Millhouse Restaurant - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Hole In One Cafe - Overlooking the golf course, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Kobe Cuisine - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Clubhouse - This buffet restaurant serves breakfast only. Open daily.

Smithy's Smoke House - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Millbrook Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 40 per person (one-way)
  • Airport shuttle fee per child: NZD 40 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: NZD 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millbrook Arrowtown
  • Millbrook Resort
  • Millbrook Resort Arrowtown
  • Millbrook Hotel Arrowtown
  • Millbrook Resort Hotel
  • Millbrook Resort Arrowtown
  • Millbrook Resort Hotel Arrowtown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.