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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Upscale Queenstown hotel in Queenstown City Centre with business centre

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Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Exterior
Superior Lakeview King
Daily buffet breakfast (NZD 35 per person)
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
27 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens3 min walk
  • Popular LocationKiwi and Birdlife Park14 min walk
  • Popular LocationSkyline Gondola15 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Room options

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Ramada Queenstown Central
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (837)
The price is AU$217
for 1 night
includes taxes & fees
27 May - 28 May
Ramada Queenstown Central

About the area

Queenstown

At Copthorne Hotel and Resort Queenstown Lakefront you'll be within a short 5-minute stroll of Queenstown Gardens and Queenstown Beach. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and Access to hot tub. .The restaurant, Impressions Restaurant, serves local cuisine and is open for breakfast and dinner. 1894 square feet (176 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free WiFi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is available. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 4-property class Queenstown City Centre hotel include Coronet Peak Ski Area and The Remarkables Ski Area.

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Mall - 6 min walk
  • Skycity Queenstown Casino - 9 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Gondola - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • The World Bar - 6 min walk
  • McDonald's - 7 min walk
  • Kfc - 7 min walk
  • Starbucks - 7 min walk
  • Cookie Time - 7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale Queenstown hotel in Queenstown City Centre with business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A hot tub, a terrace, and multilingual staff are also featured at the eco-certified Copthorne Hotel and Resort Queenstown Lakefront. For a fee, parking is available.

This 4-star Queenstown hotel is smoke free.

  • 187 guestrooms or units
  • 6 levels
  • 3 buildings
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with a safe and a hairdryer. A pillow menu is available. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Ski storage
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Copthorne Hotel and Resort Queenstown Lakefront?

Copthorne Hotel and Resort Queenstown Lakefront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 15 May 2024 start from AU$214.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel and Resort Queenstown Lakefront?

Yep, Copthorne Hotel and Resort Queenstown Lakefront has a covered self car park for NZD 15 per day.

Are there any beaches close to Copthorne Hotel and Resort Queenstown Lakefront?

Yep, Copthorne Hotel and Resort Queenstown Lakefront is a short 5-minute walk from Queenstown Beach. Fun beach activities include parasailing and kayaking.

Does Copthorne Hotel and Resort Queenstown Lakefront serve breakfast?

Yep, buffet brekkie is available daily.

Is there a free airport shuttle available at Copthorne Hotel and Resort Queenstown Lakefront?

No, Copthorne Hotel and Resort Queenstown Lakefront does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel and Resort Queenstown Lakefront?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?

No, only service animals are allowed.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1001 reviews" "
Rating 8 - Good. 400 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Mar 2024

6/10 Okay

Yiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: Most comfort bed. Staffs are nice. Convenient location. Lakefront view Cons: Hotel is too old: no aircon (but they have fan and heater) Shower is on top of bathtub with drain slow flow TV is not smart tv With these condition maybe consider reduce the price a bit.
Stayed 3 nights in Mar 2024

6/10 Okay

Amy

Stayed 3 nights in Feb 2024

6/10 Okay

kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The building grounds and staff all seemed lovely. it was an odd arrangement of buildings too navigate but all was fine until we went to bed to find that the sheets under the made bed were obviously not clean. someone came up and changed the bed immediately he was kind efficient and apologetic but we were still taken aback. The next day at check out the front desk didn't seem to be aware this had happened at all.
Stayed 1 night in Feb 2024

8/10 Good

Helen

Stayed 1 night in Feb 2024

10/10 Excellent

Mary Ellen

Travelled with partner
Liked: Amenities
The lake and surrounding mountains are extremely beautiful. The location is quiet and calm. Just a few minutes walk to good restaurants, stores, hiking and bicycle trails. Really enjoyed our stay there.
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was obviously once a very nice hotel but it is in great need of some tlc. Rooms are a good size, bathrooms old and in need of renovation. Fabulous views from our room. Laundry facilities good. The whole place needs a lick of paint!
Stayed 3 nights in Jan 2024

6/10 Okay

Dana

Travelled with partner
Liked: Staff & service
The areas of the hotel that were on the main floor were light enough, but there are weird block arms of the hotel that jut out downstairs that created long, dark hallways to get to the rooms. We had a suite on the lake which had beautiful views of the mountains and was very comfortable But dated. The staff were very friendly, the showers strong with good water pressure (but backed up into the bathroom) and the hotel is very convenient to town.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Odiel

Stayed 3 nights in Jan 2024