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4.2 out of 5

"The view at this property is amazing. The beds were comfy and the room was spacious enough. The shower (which in gerneral terms is scored by its own ... " More

By a verified traveller on Sun 25 Dec 2022

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Hotel Description

A luxury stay in Mourea awaits you at VR Rotorua Lake Resort. You'll be steps from Lake Rotoiti and 4.6 km (2.9 mi) from Okere Falls Scenic Reserve. Highlights at this boutique hotel include 2 spa tubs, a restaurant, and an outdoor swimming pool.

The restaurant, The Grill, is open for breakfast and dinner. The Bar is the hotel's own bar. Enjoy the marina, gym, outdoor tennis court, and sauna. Added amenities include free WiFi in public areas, a conference center, and a kids' swimming pool. Buffet breakfast is available daily. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4.5-star Mourea hotel include Hell's Gate and Wai Ora Spa and Te Amorangi Museum.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 1 Mar. - 2 Mar.

King Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

VR Rotorua Lake Resort ratings based on 300 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VR Rotorua Lake Resort

Everyone (185) Couples (65) Business (2) Family (40) Other (1)
4 out of 5
The view at this property is amazing. The beds were comfy and the room was spacious enough. The shower (which in gerneral terms is scored by its own star - is 0) is not very good. especially if you visit the mudpools and want to wash your hair after. They really need to change the heads. There was also no privacy glass bewteen the bathroom and sleeping area - meaning going to the toilet was everyones business. But the view - does make up for a lot of this.

Posted by on 25 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by VR Team Rotorua

Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconveniences that you experienced during your stay and do not hesitate to contact us to share more information.Regards

3 out of 5
.

Posted by on 17 Dec. 2022

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Comment from Hotel Management

19 Dec. 2022 by VR Rotorua

Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconveniences that you experienced during your stay and do not hesitate to contact us to share more information. Regards

5 out of 5
A quiet resort / motel on the shores of Lake Rotoiti. Recommend the Lake view rooms. Restaurant meals were excellent and pleasingly very well priced. The inclusive buffet breakfast is well worth it; a wide range of options.

Posted by , from Napier on 12 Dec. 2022

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Comment from Hotel Management

12 Dec. 2022 by Regards VR Team Rotorua

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area gain soon, do not hesitate to call us. RegardsVR Team Rotorua

4 out of 5
Lovely location and enjoyed time there. Property really run down though and needs some tlc. Understand covid situation may not have had cash flow to do this, but gardens need doing, walls need painting, definitely not how i was used to seeing the condition of this property in. Shower in bathroom was mouldy but rest was clean. However room rate vs what had was good value for money.

Posted by on 29 Nov. 2022

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Comment from Hotel Management

30 Nov. 2022 by VR Team Rotorua

Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconveniences that you experienced during your stay and do not hesitate to contact us to share more information.Regards

4 out of 5
Friendly staff on check in and in the restaurant. Will definitely stay again.

Posted by on 6 Nov. 2022

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Comment from Hotel Management

12 Nov. 2022 by VR Team Rotorua

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area gain soon, do not hesitate to call us. Regards

5 out of 5
Excellent .

Posted by on 27 Oct. 2022

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Comment from Hotel Management

28 Oct. 2022 by VR Team Rotorua

Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconveniences that you experienced during your stay and do not hesitate to contact us to share more information.Regards

5 out of 5
Had an excellent overnight stay. Hotel room was spacious, clean, modern and beautiful. A comfortable sleep also, and staff were very friendly. Dinner was incredibly tasty. Would return in the future, Room surroundings were noisy (due to other patrons at night), and only minor negative was due to staff shortages we couldn’t order individual breakfast items (continental breakfast was nice but bloating). Thanks hotel for the great experience.

Posted by on 10 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by VR Team Rotorua

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area gain soon, do not hesitate to call us. Regards

5 out of 5

Posted by , from Oxford on 3 Oct. 2022

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5 out of 5
Amazing place

Posted by on 3 Oct. 2022

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Comment from Hotel Management

5 Oct. 2022 by VR Team Rotorua

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area gain soon, do not hesitate to call us. Regards

3 out of 5
A real shame, the property is in an excellent location, however it hasn’t been maintained and repaired Out door chair split canvas seat, hence couldn’t be safely used Elsewhere outdoor wooden picnic table had quarter of table top collapsed. Extremely low water flow in shower, estimated 2l/min, while hand basin probably 8 to 10l/min Carpets appeared unvacuumed Others persons hair on bathroom floor Many cracked and damaged tiles in bathroom. No robes as advertised Missing handle on the bathroom - bedroom folding divider shutter doors.. USB power outlets on bedside lights not working. Overall disappointed that a previously great property has been neglected. Our stay very short, overnight, thankfully the bed was clean and comfortable. Also no traffic noise, and the lake was very peaceful.

Posted by on 26 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by VR Team Rotorua

Dear valued guest,We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Regards

About the VR Rotorua Lake Resort

Location 366 State Highway 33, Mourea, 3074

Property Features

VR Rotorua Lake Resort offers its guests a marina, 2 spa tubs, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury VR Rotorua Lake Resort. Free self parking is available. This 4.5-star Mourea hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Grill - This restaurant serves breakfast, dinner, and light fare.

The Bar - Onsite bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 AM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 28 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amora Lake
  • Amora Lake Okawa Bay
  • Amora Lake Okawa Bay Mourea
  • Amora Lake Resort
  • Amora Lake Resort Okawa
  • Amora Lake Resort Okawa Bay Mourea
  • Amora Resort Okawa Bay
  • Lake Amora
  • Okawa Bay Lake Resort
  • VR Rotorua Lake Resort
  • VR Resort
  • VR Rotorua Lake
  • VR Rotorua Lake Resort Hotel
  • VR Rotorua Lake Resort Mourea
  • VR Rotorua Lake Resort Hotel Mourea

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.