4.1 out of 5

"Convenient to location for our business meeting; friendly staff who phoned prior to our check-in to check our arrival time. Room cleaned daily and tea ... " More

By a verified traveller on Fri 20 Jul 2018

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Hotel Description

At Best Western Sunnybank Star Motel you'll be 1.8 km (1.1 mi) from Westfield Garden City Shopping Mall and 2.6 km (1.6 mi) from Sunnybank Private Hospital. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

All 60 rooms feature TVs with cable channels, and you can enjoy free WiFi, sitting areas and coffee/tea makers. Fridges, safes and hairdryers are also available.

The restaurant, Michaels Oriental, serves Chinese cuisine and is open for lunch and dinner. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available. There's also the convenience of free RV/bus/truck parking.

With a stay at this 3.5-star Eight Mile Plains motel, you'll be 2.7 km (1.7 mi) from Sunnybank Plaza and 3.8 km (2.4 mi) from Queensland Sport and Athletics Centre.

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$91 per night

Family Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Villa, 2 Bedrooms, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Sunnybank Star Motel ratings based on 275 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Sunnybank Star Motel

Everyone (164) Business (1) Couples (40) Family (66)
4 out of 5
There was a toaster provided but no plates or cutlery

Posted by on 3 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Christine, Front Office Team

Hi Thank you for your valuable feedback and positive rating. We do apologize any inconvenience occurred and we are happy to provide you plates and cutleries if you have requested. We will definitely bring this issue to our meeting. We are looking forward to seeing you again soon in Brisbane. Kind Regards

4 out of 5
Location and service are both good, but a little bit old fashioned in some ways. I suggest they should replace blankets with quilts, TKS

Posted by , from Sydney on 22 May 2019

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Comment from Hotel Management

28 May 2019 by Christine, Front Office Team

Hi Jason, Thank you for your feedback regarding your stay. We are constantly improving our services and facilities. Thank you for your advice about the blankets, we will definitely bring this idea to our next meeting. Again, thank you for your feedback and I hope you will be our guest in the future if you need accommodation in Brisbane again. Kind Regards

3 out of 5
Room was cleaned two days in a row but there was a stain on the pillow case and this was not replaced. One microwave in whole place located in laundry. Why isn't there one in each room?

Posted by on 16 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Christine, Front Office Team

Hi, Thank you for your review regarding your recent stay with us. We do apologize that our housekeeping didn't change the pillow case for you, we will definitely bring this issue to our next housekeeping meeting. Regarding microwave, the microwave which located in our guest laundry which is for our Standard room and Executive guest. Please book our kitchenette room or townhouse next time as they have microwave in the room and it'll be nice and more convenient for you :) Again, thank you for choosing Best Western Sunnybank Star Motel and we would love to have you back with us again when you’re in Brisbane!

5 out of 5
The accommodation was in a handy location for our Netball weekend away.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Christine, Front Office Team

Hi Janelle, Thank you for taking time out to leave us your review. We are glad you enjoyed our prime location. Eight Mile Plains Shopping Centre is just across the road and we have Michael's Oriental Restaurant just beside us. Would love to have you back with us the next time you're in Brisbane

4 out of 5
I have been staying at the Sunnybank Star since 1986. Very well kept. Spacious rooms, clean and well serviced. Only recommendation is need for microwave ovens. Dan

Posted by on 10 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Christine

Dear Dan, Thank you very much for staying with us, we are so delighted to see you enjoyed your stay. Our housekeeping staff members always work hard to keep the rooms clean and spotless. Regarding microwave, we have one in our guest laundry, we do apologize we didn't mention while you check in. We are looking forward to seeing you again very soon. Warmest regards

4 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

22 Apr. 2019 by Christine, Front Office Team

Hello, Thank you for the review. We are pleased you enjoyed your stay and with no problems to report. Look forward to accommodating you again if in Brisbane.

4 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

22 Apr. 2019 by Christine, Front Office Team

Hello, Thank you for the review. We are pleased you enjoyed your stay and with no problems to report. Look forward to accommodating you again if in Brisbane.

5 out of 5
Close to shopping and other services. Very helpful staff.

Posted by on 26 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by Vicki, Front Office Team

Hi, Thank you for taking time out to leave us your review. We were glad you enjoyed the service of our front office team and enjoyed our prime location. The bus stop right outside our motel goes straight to the city centre and is very convenient. Would love to have you back with us the next time you're in Brisbane

4 out of 5
Parking was an issue. Based on first in basis. Room was comfortable.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by Christine, Front Office Team

Hi, Thank you very much for staying with us, we are so delighted to see you enjoyed your stay. Our housekeeping staff members always work hard to keep the rooms clean and spotless. I am sorry to hear that about your parking experience, we will definitely bring this issue to our next management meeting. We are looking forward to seeing you again. Warmest regards

2 out of 5
The bathroom parts of wall had and floor had inground dirty stains and the shower grout was mouldy the whole bathroom NEEDS A GOOD SCRUB WITH

Posted by on 15 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Ting, Manager

Hi, Thank you for taking time out to leave us your feedback. Apologies that you did not enjoy the cleanliness of our bathroom. This is unusual and I will definitely follow up with our Housekeeping Team. Would love to have you back with us the next time you're in Brisbane, with a much cleaner bathroom.

About the Best Western Sunnybank Star Motel

Location 223 Padstow Road, Eight Mile Plains, QLD 4113

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, tour or ticket assistance, and a BBQ are also featured at the business-friendly Best Western Sunnybank Star Motel. Self parking is free.

  • 60 guestrooms or units
  • 2 levels
  • Dining venue
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD (BNE) (27.1 km / 16.9 mi)
  • Train station: Brisbane Altandi Station (3.4 km / 2.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Sunnybank Star Motel offers 60 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Eight Mile Plains motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Sitting area
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Michaels Oriental – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 45 per person (approximately)
  • Rollaway bed fee: AUD 25.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Sunnybank Star Motel Eight Mile Plains
  • Best Western Sunnybank Star Motel
  • Best Western Sunnybank Star Eight Mile Plains

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.