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4.3 out of 5

"Peaceful, beautiful location. Lovely views, pleasant staff. Not happy that we paid for buffet breakfast in our package deal, but were only provided a ... " More

By a verified traveller on Sat 22 Feb 2020

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Standard Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Balcony, Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A luxury stay in Melbourne awaits you at Mercure Portsea. Within steps you'll find Mornington Peninsula National Park and Portsea Back Beach within a 20-minute stroll. Highlights at this hotel include a golf course, a restaurant, and free self parking.

LCD TVs with cable channels are featured in all 24 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and room service is also available. Hair dryers, phones, and irons/ironing boards are also available. Housekeeping is available on request.

The restaurant, Spike Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Spike Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, a business center, and a terrace. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM.

Places within a 30-minute walk of this 4.5-star Portsea hotel include Point Nepean National Park and Portsea Pier.

Mercure Portsea ratings based on 205 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Portsea

Everyone (97) Couples (95) Family (11) Other (2)
3 out of 5

Posted by on 4 Jul. 2020

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4 out of 5
Peaceful, beautiful location. Lovely views, pleasant staff. Not happy that we paid for buffet breakfast in our package deal, but were only provided a Choice from the la carte Menu. Room condition was good but, bedside lampshade stained, window blind stained. Nice to have a balcony but, the table and chairs were not clean enough to use, cob webs around and sliding door dirty.

Posted by , from Melbourne on 22 Feb. 2020

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4 out of 5

Posted by on 20 Feb. 2020

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4 out of 5
Should include Barista coffee with breakfast and no flexibility to change menu without extra charge. Staff were very friendly and location is excellent.

Posted by on 15 Feb. 2020

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4 out of 5
I was looking for somewhere to relax & rest with my daughter. I found the Mercure Portsea to be far enough for quiet time & close enough to town if required.

Posted by on 17 Jan. 2020

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3 out of 5
Wonderfully clean room in a lovely location. Few staff available at the hotel. The a/c only goes down to 22 degrees (it was the middle of a record breaking heatwave). The water pressure is very light. There is no toaster, no freezer, no microwave and and no food after a very early time (sun is still up). No assistance to take our luggage to our room or return it to our vehicle. The horrible Aussie standard of 2pm checkins and 10pm checkouts (worst in the world that I've encountered. No wonder Australia struggles to compete). Probably priced about $100 too much per night. However, when we arrived, there was an open day with live music which was lovely. Could be a great hotel. Just needs to lift its game.

Posted by on 30 Dec. 2019

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4 out of 5

Posted by on 27 Dec. 2019

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4 out of 5

Posted by on 15 Dec. 2019

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5 out of 5
Very clean. New. Quite pokey in the amenities though.

Posted by on 14 Dec. 2019

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5 out of 5
Staff are very ready to please nothing an issue. Great amenity. Ben here before

Posted by on 22 Nov. 2019

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Property Features

Mercure Portsea offers its guests a golf course. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Mercure Portsea. Self parking is free. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 2 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (125.7 km / 78.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Portsea offers 24 accommodations with minibars and safes. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Spike Restaurant - Overlooking the golf course, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Spike Bar - Overlooking the golf course, this bar serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Private entrance
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Course
  • Mercure Portsea Course
  • Mercure Portsea Resort Course
  • Mercure Portsea Hotel
  • Mercure Portsea
  • Mercure Portsea Hotel
  • Mercure Portsea Portsea
  • Mercure Portsea Hotel Portsea

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.