All 48 rooms feature satellite TV, DVD players, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Ceiling fans, safes, and hair dryers are also available.
The restaurant, Miha Restaurant, is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, fitness center, outdoor tennis court, and spa tub. Added amenities include free WiFi in public areas, a sauna, and laundry facilities. Each morning full breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free valet parking.
With a stay at this 4.5-star Pauanui hotel, you'll be 35.4 km (22 mi) from Whangamata Beach and 46.2 km (28.7 mi) from Hot Water Beach.
11 Oct. 2019 by Nisha Goswami
Thank you for staying with us. we appreciate your feedback.
6 Aug. 2019 by Nisha
Hi there, thank you for your feedback. we will be looking into the matter and make relevant changes.
5 Jun. 2019 by Nisha Goswami
Hi there, thank you for your feedback. Next time you visit just come see one of our lovely reception staff and they will take you around in our buggy to the back entrance, like that you will miss climbing all those steps.
16 Apr. 2019 by Nisha
Hi there, thank you for the feedback. We value you taking out time to send us your feedback
3 Apr. 2019 by Nisha Goswami
Hi there, thank you for your email. We really appreciate your feedback.
14 Mar. 2019 by Nisha
Hi Karl, thank you for your feedback. We are working on a whole new dinner menu for the restaurant and re-launching our bar. Hopefully, the next time you are here you will have a better experience even in the restaurant and not just the rooms.
27 Feb. 2019 by Nisha
Thank you for your feedback. We are very happy to hear that you had a good time and enjoyed not just the rooms but our yummy food and the company of our staff too.
30 Mar. 2019 by Nisha
Thank you for taking out time to get back to us.
As a guest of Grand Mercure Puka Park Resort, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Grand Mercure Puka Park Resort. Self parking and valet parking are free. This 4.5-star Pauanui hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2018.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.
Miha Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests with mobility difficulties should also contact the hotel after booking as the terrain on the grounds can be steep.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®