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Grand Mercure Puka Park Resort

4.0 star property

Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner and brunch served
Exterior
Chalet, 1 King Bed (Rimu)
Breakfast, lunch, dinner and brunch served
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$223
includes taxes & fees
2 June - 3 June

Explore the area

View map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Place, Pauanui Beach
    ‪10 min walk‬
  • Place, Gallagher Park
    ‪10 min walk‬
  • Place, The Lakes Golf Course
    ‪18 min walk‬
  • Airport, Whitianga (WTZ-Whitianga Aerodrome)
    ‪37 min drive‬

Room options

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Toi Toi Apartment

Toi Toi Apartment

Toi Toi Apartment

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Tawa Treehut)

Room, 1 King Bed (Tawa Treehut)

Room, 1 King Bed (Tawa Treehut)

9.6 out of 10
Exceptional
(22 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Pauanui

At Grand Mercure Puka Park Resort, you'll be 0.9 km (0.6 mi) from Pauanui Beach and 5 km (3.1 mi) from Pauanui Tairua Trail. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Miha Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, outdoor tennis court and Hot tub. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and 10:30 AM. There's also the convenience of free valet parking. .With a stay at this 4-property class Pauanui hotel, you'll be 35.4 km (22 mi) from Whangamata Beach and 46.2 km (28.7 mi) from Hot Water Beach.

What's nearby

  • Pauanui Beach - 10 min walk - 0.9 km
  • Gallagher Park - 10 min walk - 0.9 km
  • The Lakes Golf Course - 18 min walk - 1.5 km
  • Pauanui Library and Information Centre - 18 min walk - 1.5 km
  • Cathedral Cove - 28 min drive - 35.5 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 169 min drive

Restaurants

  • ‪Two Tides Bakery - ‬19 min drive
  • ‪The Old Mill Cafe - ‬22 min drive
  • ‪The Local - ‬3 min drive
  • ‪Tairua Landing - ‬19 min drive
  • ‪Flock Kitchen And Bar - ‬19 min drive

About this property

Grand Mercure Puka Park Resort

As a guest of Grand Mercure Puka Park Resort, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Grand Mercure Puka Park Resort. Self parking and valet parking are free.

This 4-star Pauanui hotel is smoke free.

  • 1 building
  • 1 floor
  • 48 guestrooms or units
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
4.7 out of 5, Exceptional, 165 reviews
The price is AU$158
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments

The front desk is open daily from 7:30 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Mercure Puka

Grand Mercure Puka Park

Grand Mercure Puka Park Pauanui

Grand Mercure Puka Park Resort

Grand Mercure Puka Park Resort Pauanui

Grand Puka Park Resort

Mercure Puka Park

Mercure Puka Park Resort

Puka Park Resort

Puka Resort

Grand Mercure Puka Park Hotel Pauanui

Grand Mercure Puka Park Resort Pauanui, New Zealand

Grand Mercure Puka Park Resort Pauanui New Zealand

Mercure Puka Park Pauanui

Grand Mercure Puka Park Resort Hotel

Grand Mercure Puka Park Resort Pauanui

Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

What is the cancellation policy at Grand Mercure Puka Park Resort?

Grand Mercure Puka Park Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Puka Park Resort?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on 2 June 2026 start from AU$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Puka Park Resort?

Yep, Grand Mercure Puka Park Resort has a free self car park and free valet parking.

Are there any beaches close to Grand Mercure Puka Park Resort?

Yep, Grand Mercure Puka Park Resort is a short 11-minute walk from Pauanui Beach. Fun beach activities include scuba diving, body boarding and kayaking.

Does Grand Mercure Puka Park Resort have a pool?

Grand Mercure Puka Park Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Grand Mercure Puka Park Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Grand Mercure Puka Park Resort.

Is Grand Mercure Puka Park Resort family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Grand Mercure Puka Park Resort is a hit with families.

Does Grand Mercure Puka Park Resort serve breakfast?

Sure does, full brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Mercure Puka Park Resort?

No, Grand Mercure Puka Park Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Puka Park Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Mercure Puka Park Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Puka Park Resort?

No, only service animals are allowed.

Is there a golf course on site at Grand Mercure Puka Park Resort?

There isn't one on site, but The Lakes Golf Course is a short 19-minute walk away.

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 427 reviews
Rating 8 - Good. 106 out of 427 reviews
Rating 6 - Okay. 34 out of 427 reviews
Rating 4 - Poor. 11 out of 427 reviews
Rating 2 - Terrible. 1 out of 427 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time here. It felt like we were living in the trees. The staff were very pleasant and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

JEREMY

Stayed 2 nights in Feb 2026

8/10 Good

Katherine

Liked: Cleanliness, staff & service
The room was beautiful and the bathroom had a heated floor which was really nice. The resort was within walking distance to the beach. The big knock against this resort is the food. They offer a very underwhelming continental breakfast for minimum $23 nzd per person. It was not good value for the cost. For such a nice resort, they have a lot of room to improve on their food options, especially since Pauanui is so remote and the closest food options in town are extremely limited. Some of the restaurants in town are only open a few days a week. We had to drive 30 mins to the next closest towns to find better restaurant options. Don’t rely on this resort for good quality food options. It is otherwise well maintained and located if you’re looking for a beach vacation.
Stayed 2 nights in Feb 2026

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room decor lovely. Position lovely in the forest.
Stayed 2 nights in Feb 2026

10/10 Excellent

Linda, Delta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great 2 night stay would recommend!
Stayed 2 nights in Feb 2026

6/10 Okay

Daniel

The 'Lodge' itself is great, but its not a 'Resort'. Its what we were expecting and had everything we needed - BUT... The F&B experience was poor. The Buffet dinner on Sunday which was pitched to us three times to reserve was below expectations both on variety and quality. It had extremely limited options. When being seated the wait staff could barely speak to us in English and we were not offered a drink, or given any orientation as to how or where we could obtain one (I went to the bar to purchase). We booked for the dinner over the phone on one of the three calls - which were really motivated by selling the 'Accor Vacation Club' to us. When we arrived for dinner they had no record of our booking and were informed that the food needed to be taken in due to health regulations - this left us 30 minutes to eat a NZD$120 buffet which consisted of sushi and a curry. Breakfast was slightly better and basically what you expected but again - F&B staff have either no training or desire to be there. A person working the coffee machine at 7:45am would be a reasonable expectation and the offer of a coffee when seated would be fairly low expectations.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maragret

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff, will be back again
Stayed 1 night in Feb 2026

10/10 Excellent

Sherry, Fredericton

Stayed 2 nights in Jan 2026

10/10 Excellent

Sherry, Fredericton

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Grand Mercure Puka was absolutely stunning. The staff were so attentive, the little cottages were clean, bed was very comfortable, was a quiet relaxing stay. The on site restaurant was excellent. Definitely would stay again

10/10 Excellent

Kyle, Peachtree City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so happy and kind. The tree hut room was very unique and lovely. We really enjoyed the hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, clean and comfortable room, property was extremely nice
Stayed 2 nights in Dec 2025

2/10 Terrible

Randy L

Stayed 2 nights in Dec 2025

10/10 Excellent

Wayne, Windham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and spacious. Staff was friendly and helpful.
Stayed 3 nights in Nov 2025

6/10 Okay

Marie

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was extremely tired, staff very friendly especially Heather on reception. The complex as a whole would benefit from a revamp.
Stayed 2 nights in Nov 2025

8/10 Good

Paul R

Liked: Cleanliness, amenities
Staff uniformly nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Even booked another night longer. Really enjoyed the breakfast buffet, hot tub, sauna, and the sense of place in the forest.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Lovely cosy room in amongst the trees. The dinner in the restaurant was also very good; however breakfast could be improved (pastries were stale and healthier options were limited)
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount of Steps to room was a bit of a surprise, glad it was not raining, Room was A1, View was bush so no view but this was expected. General staff were good special call out to our waitress Amelia who looked after us over our 3 day stay, very professional and helpful everything that makes a normal stay into something special. also Lauren and Zade who also stepped up to make our stay great. Overall well worth the stay.
Stayed 3 nights in Oct 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A different stay with chalets in the forest. Have no complaints, or concerns after have stay. Will stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane and Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very restful setting. Wouldn't suit people with a cessibility issues although a buggy can be booked for transport to and fro. Comfortable and convenient accommodation.Great shower. Loved the private deck overlooking bush. Beautiful pool area. Would go again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil setting, very tidy premises, amazing views and friendly staff. Thanks Heather and Zade for looking after us on our stay. Note to guests restaurant and in-room dinning closes at 8:30 currently and no robes or slippers available. Thoroughly enjoyed our stay - we will be back for some more cedar hot tub!
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay set in beautiful bush surrounds. Fantastic facilities with friendly and welcoming staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Veeshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed the facilities available however was disappointed by the fact that I booed a room with a king size bed and it was made up of 2 single beds joined together. Also instead of a king duvet we were given 2 single duvets which kept dislodging when we slept. My partner and I were very disappointed and frustrated as we specifically paid more to book this room and the Tv was not programmed so we could not even watch TV. Hopefully the hotel will get in touch and try to make amends.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Television not easy to use Staff great
Stayed 1 night in Sep 2025