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4.5 out of 5

"really really good breakfast great specials rates...great staff bed bouncy ... but I believe new ones coming .... polyester bedding too hot ...need c ... " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

A family-friendly stay in Wairakei awaits you at Wairakei Resort Taupo. You'll be within a 10-minute walk of Wairakei Natural Thermal Valley and 3.3 km (2.1 mi) from Huka Falls. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a golf course.

All 187 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, safes, and phones. Additionally, 24-hour room service and irons/ironing boards are available.

A day of pampering at The Body Firm can include massages and body wraps. The restaurant, Pavilion, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, fitness center and spa tub plus access to a playground. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Within a 20-minute drive of this 4-star Wairakei hotel, attractions include Lake Taupo and Orakei Korako Geothermal Park and Cave.

Waiora King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$102* Per night/room 3 May - 4 May

King Disability

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tauhara King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tauhara Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tauhara Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wairakei Resort Taupo ratings based on 641 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wairakei Resort Taupo

Everyone (248) Couples (178) Family (209)
4 out of 5
really really good breakfast great specials rates...great staff bed bouncy ... but I believe new ones coming .... polyester bedding too hot ...need cotton /wool products

Posted by on 22 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Felix, FOM

Dear Anonymous, Thank you very much for taking the time to publish your review. We are glad that you enjoyed your stay overall and have taken your feedback on board. Kind regards Felix Witte Front Office Manager

5 out of 5

Posted by on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by FO Team

Dear Anonymous, Thanks a lot for 5*****

5 out of 5

Posted by on 17 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by FO Team

Dear Anonymous, Thank you very much for 5*****

4 out of 5
Check in late in evening was great to get receptionist on phone to confirm our late check would work (about 10pm) the guy on the phone was concise and treasuring as was the guy on the desk when we arrived Thankyou

Posted by on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Mit Bhatt

Dear Guest, It was pleasing to read your comments about our team, we here at Wairakei Resort Taupo take pride in offering such a fantastic service to all our guest. Thank you for posting your review and we look forward to welcoming you back. Kind regards, Mit Bhatt Duty Manager

5 out of 5
Very nice only problem was the air con control was not working

Posted by on 15 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Mit Bhatt

Dear Guest, Thank so much for your 5 Star ratings. Your feedback about Air-Con was addressed to get it fixed. Kind regards, Mit Bhatt Duty Manager

4 out of 5
A very good property but a bit tired overall. We understand the property is about to be refurbished.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Mit Bhatt

Dear Guest, Thanks for your feedback. Yes,we are in planning stage of refurbishment and hope to be able to get the work for that underway soon. Kind regards, Mit Bhatt Duty Manager

4 out of 5
Was great to have the pools, spas and playground on site. The family room was very spacious but dated.

Posted by on 6 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Felix, FOM

Dear Anonymous, Thank you very much for taking the time to publish your feedback. We are glad you enjoyed your stay and room and have taken your feedback on board. kind regards Felix Witte Front Office Manager

4 out of 5
Good clean rooms with helpfulk staff. Gardens well maintained. 3rd time at this resort and will use it again.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Felix, FOM

Dear Anonymous, Thank you very much for taking the time to publish your feedback. We are glad you enjoyed your stay and were happy with our staff. Kind regards Felix Witte Front Office Manager

3 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by The Wairakei Team

Dear Anonymous, Thank you very much for your rating

4 out of 5
Very clean property. The staff were very friendly and helpful. Breakfast buffet offered a good selection and the food was tasty. Decor is a bit tired, but easily forgiven as everything is so clean. Great pools and spas.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Felix, FOM

Dear Anonymous, Thanks a lot for your review! We are glad you had such a great stay and thank you for praising the staff. Kind regards Felix Witte Front Office Manager

About the Wairakei Resort Taupo

Location 640 Wairakei Road, Wairakei, 3379

Property Features

As a guest of Wairakei Resort Taupo, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A spa tub, a fitness center, and a sauna are also featured at the family-friendly Wairakei Resort Taupo. Limited free parking is available on a first-come, first-served basis. This 4-star Wairakei hotel is smoke free.

  • 187 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Taupo (TUO) (17.4 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Wairakei Resort Taupo offers 187 accommodations with safes and irons/ironing boards. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations. This Wairakei hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Pavilion - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Body wraps
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.

Pet Policy

  • No pets allowed

Policies

Connecting rooms may be available for the Family Unit and Studio King room categories only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 28.00 for adults and NZD 12.50 for children (approximately)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wairakei Resort Taupo
  • Bayview Wairakei Hotel Taupo
  • Hotel Bayview Wairakei
  • Resort Taupo
  • Wairakei Taupo
  • Wairakei Resort Taupo Hotel
  • Wairakei Resort Taupo Wairakei
  • Wairakei Resort Taupo Hotel Wairakei

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.com/Wairakei-Hotels-Wairakei-Resort-Taupo.h1668649-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.