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3.7 out of 5

"Good value. Parking system with exit token a bit strange. " More

By a verified traveller on Sun 09 Feb 2020

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Hotel Description

At The Park Hotel Melbourne you'll be within just a 10-minute stroll of University of Melbourne and RMIT University. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

LCD TVs with cable channels are featured in all 107 rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. In-room massages, safes, and hair dryers are also available.

The restaurant, Blues Bar and Grill, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. 5382 square feet (500 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a gym, and a coffee shop/café. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Carlton hotel include Royal Melbourne Hospital and Melbourne Museum.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Queen Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Queen Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Parkview King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Park Hotel Melbourne ratings based on 369 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Park Hotel Melbourne

Everyone (284) Couples (20) Business (7) Family (45)
2 out of 5
Very dilapidated. Low vibe. Poor customer service. Certainly not value for money

Posted by on 11 Dec. 2020

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2 out of 5
The Property was not clean at all, there was old frozen food in the freezer of the fridge, wine glasses were dirty and dust through the room, we were moved to another room which was cleaner however we could not open the curtain to look out the window so we tied it up only to discover the windows had not been cleaned for months.

Posted by , from Echuca, Victoria on 6 Dec. 2020

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3 out of 5

Posted by on 20 Mar. 2020

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4 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Tanzid

Thank you for rating us. Hope to see you next time

4 out of 5
Good value. Parking system with exit token a bit strange.

Posted by , from Brisbane on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Tanz

Thank you for choosing our hotel to stay. Hope to see you next time :)

5 out of 5
Very pleasant and obliging staff. Nothing was a problem if help was needed.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Tanz

Thank you very much for your feedback & choosing to stay with us. Hope to see you next time :)

4 out of 5
The service was amazing, all staff are very friendly and helpful. Food at the bar/ restaurant was amazing! The rooms are quite nice and the beds comfortable but the rooms are in need of an update, the AC and bathroom fan were often noisy and the bathroom door kept jamming (I actually got locked in at one point). The pool area was very impressive, we spent time there everyday. Great location also!!

Posted by on 21 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Tanzid

Thank you for your lovely comments! Once again, thank you for choosing to stay at Rydges on Swanston. We will try our best to dix those issues.

4 out of 5
Bathroom was not the cleanest, old and in need of renovation. A/C was pointing directly at the bed. Pool and gym closed.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Tanz

Apologies from our team.We will keep working hard to improve our service.

3 out of 5
Pool is not heated :-( Staff are rude especially upon checkout when they tried to overcharge. Indian man named Tangy. Our room stank of cigarette smoke. Lift dodgy broke down once. Horrible stench from the toilet daily. Breakfast menu items, some were disgusting. Packet scrambled eggs yukk Did love the pool & area on the roof. Was good price Great location

Posted by on 20 Jan. 2020

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Comment from Hotel Management

9 Feb. 2020 by Tanz

Apologies for the all the inconvenience. We will try our best for providing better customer service.

4 out of 5
Lovely staff members. Rooms were clean and comfortable. One lift didn’t seem adequate for the amount of people staying there. Light switch in bathroom was not working every time. Needs some general maintenance.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Tanz

Thank you for your valuable feedback. Lift issue will be solve soon as we are installing the new one. Hope to see you next time.

About the The Park Hotel Melbourne

Location 701 Swanston Street, Carlton, VIC 3053

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Park Hotel Melbourne. For a fee, parking is available. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 4 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Park Hotel Melbourne offers 107 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Blues Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Park Hotel Melbourne

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 for adults and AUD 15 for children (approximately)
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Rydges Swanston
  • Rydges Melbourne Swanston
  • Rydges Swanston
  • Rydges Swanston Melbourne Hotel
  • Rydges Swanston Melbourne Hotel Carlton
  • Swanston Rydges
  • Melbourne Rydges On Swanston
  • Rydges On Swanston Hotel Melbourne
  • Rydges On Swanston Melbourne Hotel Melbourne
  • Rydges Swanston Melbourne Carlton
  • Rydges on Swanston Melbourne
  • The Park Hotel Melbourne Hotel
  • The Park Hotel Melbourne Carlton
  • The Park Hotel Melbourne Hotel Carlton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.