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4.5 out of 5

"Nice amount of space. Phone reception in apartment was poor. " More

By a verified traveller on Fri 27 Mar 2020

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Hotel Description

At Spencer Street Apartments you'll be within a 20-minute stroll of Marvel Stadium and Melbourne Central. Highlights at this property include an indoor swimming pool, and in-room kitchenettes and washers/dryers.

Each apartment is individually furnished and features free WiFi, a balcony, and a sofa bed. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A living room, a dining area, and a Smart TV are also available. Weekly housekeeping is available.

This business-friendly apartment building offers a fitness center, express check-out, and luggage storage. Additionally, you'll find laundry facilities and an elevator. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District property include Crown Casino and Entertainment Complex and University of Melbourne.

2 Bedrooms, 2 Bathrooms Executive Apartment with Balcony and Lower Floor

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom 1 Bathroom Superior Apartment (Pool Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Executive Apartment with Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedrooms, 2 Bathrooms Superior Apartment with Balcony (Pool Access)

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedrooms, 1 Bathroom Deluxe Apartment with Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Spencer Street Apartments ratings based on 64 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Spencer Street Apartments

Everyone (33) Couples (8) Family (15)
4 out of 5
Nice amount of space. Phone reception in apartment was poor.

Posted by on 27 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Rrachana

Thank you for your feedback. I'm so happy to hear that you enjoyed your stay with us. Now I'm looking forward to Welcome you again at your next trip to Melbourne. Kind Regards

5 out of 5
Really nice all round thanks easy to find good underground parking friendly staff close to train station and shops great food around the area the bedrooms good size and a great shower all round a nice place to stay

Posted by on 19 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Rrachana

Thank you for your feedback. I am so happy that you enjoyed your stay with Spencer Street Apartments. Now I'm looking forward to Welcome you at your next trip to Melbourne. Kind Regards

5 out of 5
The apartment was in a fabulous location and the room and amenities were exactly what we needed as a family travelling with young children.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Rrachana

Thank you for your feedback. I'm so happy that you enjoyed your stay with Spencer Street Apartments. Now I'm looking forward to welcome again at your next trip to Melbourne. Kind Regards Reception Staff

4 out of 5
Great, quiet location. Room was spacious and had everything needed for a short or long stay. Reception staff were very helpful and easy to communicate with. A few minor housekeeping issues (sticky fridge, dirty under bed, stains on floor) but overall a great stay. Would return!

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Rrachana

Thank you for your feedback. I'm happy that you enjoyed your stay with us. Also I have passed your feedback to our housekeeping supervisor. Now I'm looking forward to Welcome you again at your next trip to Melbourne. Kind Regards

4 out of 5
Conveniently close to marvel stadium and vic market

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Rrachana

Thank you for your feedback. I'm so happy that you enjoyed your stay with Spencer Street Apartments. Now I'm looking forward to Welcome you again at your next trip to Melbourne. Kind Regards Reception Staff

5 out of 5
The Spence street appartments are modern, clean, tidy and well maintained. The beds are extremely comfortable. This is the second time I have stayed there and would stay there again.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Rrachana

Thank you for your kind feedback. I' m so happy that you enjoyed your stay with Spencer Street Apartments. Also nice to hear that you stayed here for couple of times and looking forward to Welcome again at your next trip to Melbourne. Kind Regards

3 out of 5
The apartment was clean, well fitted out. suited our needs. However when we first arrived and despite having a booking, there was no-one at the desk and there was no access to the building. We had to ring to get someone to let us in. It states that the desk is attended to from 8am to 8pm daily. Nor were we told that the car park was not in the same building.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Rrachana

Thank you Dear Guest. Firstly I apologize for inconvenience while check in as Confirmation letter says that you need to call when you arrive at Bond Quarter building to gain access as the main door is locked and you need access to get into building. The desk is attended from 8 to 8 but someone times Receptionist on call or went to inspect the room so again sorry for inconvenience and Parking out of order at building for Bond Quarter building so we trying give parking to our Guests to next building. I'm happy that you liked the cleaningness and fitouts of apartment so looking forward to Welcome you again at your next trip to Melbourne. Kind Regards

5 out of 5
Easy check-in, great central location with easy access to public transport.

Posted by on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Rrachana

Thank you for your feedback. I'm so happy that you enjoyed your stay with us. Now I'm looking forward to Welcome you again at your next trip to Melbourne. Kind Regards

5 out of 5
The size of our room was really good for the price as well as full access to the swimming pool and gym.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Rrachana

Thank you for your feedback. I'm so happy that you enjoyed your stay with us. Now I' m looking forward to Welcome you again at your next trip to Melbourne. Kind Regards

5 out of 5
Room was small but fantastic, very clean on arrival. Only it wasn’t on Spencer Street, had to park around corner at car park and the actual property is on Batman Avenue, was a bit confusing

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Rrachana

Thank you for your feedback. I'm so happy that you enjoyed your stay with us. Now I'm looking forward to Welcome you again at your next trip to Melbourne. Kind Regards

Property Features

Spencer Street Apartments offers its guests an indoor pool and a fitness center. The business-friendly Spencer Street Apartments also features laundry facilities, express check-out, and an elevator. Parking is available for a fee. This 4-star Melbourne apartment is smoke free.

  • 15 guestrooms or units
  • 2 buildings
  • Built in 2018
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Number of living rooms1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (22.2 km / 13.8 mi)
  • Train station: Southern Cross Station (0.7 km / 0.4 mi)
  • Metro station: Flagstaff Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Spencer Street Apartments offers 15 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate living rooms and include double sofa beds and desks. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Select Comfort beds
  • Pull-out sofa bed
  • Smart television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Unique furnishings
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the apartment include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Housekeeping fee: AUD 25 per week, varies per unit size
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spencer Street Apartments Apartment West Melbourne
  • Spencer Street Apartments West Melbourne
  • Spencer s West Melbourne
  • Spencer Street Apartments Apartment
  • Spencer Street Apartments West Melbourne
  • Spencer Street Apartments Apartment West Melbourne

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.