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Quest Caroline Springs

4.5 star property
Luxury aparthotel connected to a shopping centre in Melbourne with conference centre

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Photo gallery for Quest Caroline Springs

Executive One Bedroom Spa Apartment | Jetted tub
Front of property
Executive One Bedroom Apartment
Fridge, microwave, coffee/tea maker
Two Bedroom Apartment | In-room dining
Reviews
8.2

Very good

Popular amenities

  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking available

Explore the area

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Popular LocationWatergardens Town Centre8 min drive
  • Popular LocationSunshine Hospital11 min drive
  • Popular LocationHighpoint Shopping Centre17 min drive
  • AirportMelbourne, VIC (MEB-Essendon)23 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Accessible One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Accessible Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive One Bedroom Spa Apartment

Executive One Bedroom Spa Apartment | Jetted tub

Executive One Bedroom Spa Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

LCD TV, Netflix, DVD player, streaming services

One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room
Mercure Melbourne Caroline Springs
Pool
Hot tub
Parking included
Free WiFi
4.5 out of 5, Wonderful, (677)
The price is AU$209
for 1 night
includes taxes & fees
27 May - 28 May
Mercure Melbourne Caroline Springs

About the area

Melbourne

At Quest Caroline Springs, you'll be connected to a shopping centre and 6.5 km (4 mi) from Watergardens Town Centre. Highlights at this luxury aparthotel include a conference centre, and in-room kitchens and LCD TVs. .You can enjoy a TV with satellite channels, and each apartment features a sitting area, WiFi and a DVD player. A kitchen comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. A coffee/tea maker, free newspapers and Netflix are also available. .This smoke-free aparthotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, limo/town car service and a terrace. Continental breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Caroline Springs aparthotel include Sunshine Hospital and Overnewton Castle.
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What's nearby

  • Watergardens Town Centre - 8 min drive
  • Cairnlea Lakes - 8 min drive
  • Sunshine Hospital - 11 min drive
  • Overnewton Castle - 12 min drive
  • Highpoint Shopping Centre - 17 min drive

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Enelssie Cafe and Grill - 3 min drive
  • McDonald's - 2 min walk
  • KFC - 7 min walk
  • Gloria Jean’s - 4 min walk
  • Galata Kebab and Grill - 6 min walk

About this property

Entire place

Quest Caroline Springs

Luxury aparthotel connected to a shopping centre in Melbourne with conference centre
A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quest Caroline Springs offers 80 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in the apartment: WiFi (AUD 20 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 9 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Microwave
  • Coffee/tea maker

Dining

  • Daily continental breakfast available 7 AM to 10 AM for a fee: AUD 13.20 per person
  • Minibar
  • Room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • LCD TV with satellite service
  • Netflix
  • Streaming services
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Desk
  • Conference centre (538 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In the business district
  • In the shopping district
  • In the suburbs

Things to do

  • Fitness facilities nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 80 rooms
  • 1 building
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 13.20 per person
  • Fee for in-room wireless Internet: AUD 20.00 per night (rates may vary)
  • Airport shuttle fee: AUD 100 per person (one-way)
  • Airport shuttle fee per child: AUD 100 (one-way)
  • Covered self-parking fee: AUD 9 per day
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

What is the cancellation policy at Quest Caroline Springs?

Quest Caroline Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Caroline Springs?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 9 June 2024 start from AU$159.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Caroline Springs?

Yep, Quest Caroline Springs has a secured covered self car park for AUD 9 per day.

Are there any beaches close to Quest Caroline Springs?

The closest beach to Quest Caroline Springs is Altona Beach (17.4 km).

Does Quest Caroline Springs serve breakfast?

Yeah, continental breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Quest Caroline Springs?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Quest Caroline Springs?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Caroline Springs?

No, only service animals are allowed.

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 504 reviews" "
Rating 8 - Good. 176 out of 504 reviews" "
Rating 6 - Okay. 72 out of 504 reviews" "
Rating 4 - Poor. 24 out of 504 reviews" "
Rating 2 - Terrible. 21 out of 504 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is frustrating when you book for two people in a room and there is only one chair.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jade

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

DENISE

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhappy with my stay! Couch was dirty needs a steam clean. Bathroom has mould and also privacy stickers on bathroom window was peeled off so while having a shower everyone can see!!!!
Stayed 4 nights in Jan 2024

8/10 Good

CONNIE

Travelled with family
Liked: Cleanliness, room comfort
Family Visit to Melton
Very welcoming by Quest reception staff, excellent location near restaurants, locked underground parking. The room was spotlessly clean but the bench in bedroom was looking tired, very scratched with wear and tear and could do with some maintenance. Fresh milk was NOT available on request for tea & coffee only long life.
Stayed 2 nights in Jan 2024

6/10 Okay

TERRY

Travelled with partner
Located on a busy road and junction. Seems to be an area where people have the loudest cars in Victoria ! Though Smoking is supposed to be not permitted, the room & balcony had a number of used cigarette ends and someone drifted from the adjacent room whilst sat in the balcony. However the young lady Receptionist at check-in could not have been more friendly and helpful, with a very warm welcome.
Stayed 1 night in Jan 2024

4/10 Poor

Corey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was little to no hot water so was unable to use the spa bath which we paid extra specifically for.
Stayed 1 night in Dec 2023

6/10 Okay

Brian, Salisbury North

Desk is showing area's of with lots of marks on it , reception was fantastic , room's by the road very noisy?
Stayed 1 night in Dec 2023

8/10 Good

Rachelle Noelle

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and rooms for a short work trip.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy and close to nice places to eat
Stayed 1 night in Nov 2023

8/10 Good

Domhnall

Travelled with family
Liked: Cleanliness, property conditions & facilities
Helped us out if a pinch to stay but we felt that although spacious and comfortable the apartment was a bit overpriced. The woman who welcomed us was absolutely lovely.
Stayed 1 night in Nov 2023