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4.4 out of 5

"Very convenient location and very neat and clean, friendly staff " More

By a verified traveller on Sat 21 Nov 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Quest Abbotsford. Within a 30-minute stroll, you'll find Victoria Gardens Shopping Centre and Yarra Bend Golf Course. Highlights at this aparthotel include in-room free WiFi, furnished balconies, and LED TVs.

Each apartment is soundproofed and features a TV with digital channels, along with an iPod dock, a dining area, and a sitting area. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A DVD player, a coffee/tea maker, and free bottled water are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a free grocery shopping service. Other amenities include laundry facilities, concierge services, and limo/town car service. To-go breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Abbotsford aparthotel include Yarra Bend Park and Epworth Richmond.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$130* Per night/room 18 Dec. - 19 Dec.

Three Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Executive Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quest Abbotsford ratings based on 288 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Abbotsford

Everyone (178) Couples (74) Family (38)
4 out of 5
Very convenient location and very neat and clean, friendly staff

Posted by , from Cowes on 21 Nov. 2020

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Comment from Hotel Management

22 Nov. 2020 by Nu

Dear Trish, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford. Stay safe and take care! Thank you again, Nu & The Team at Quest Abbotsford

5 out of 5

Posted by on 9 Apr. 2020

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Comment from Hotel Management

13 Apr. 2020 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

4 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

4 out of 5
Loved location and property was clean parking easy

Posted by on 20 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

5 out of 5
great stay. Easy to find and park and it's in a great location.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again for the amazing review! Nu & The Team at Quest Abbotsford

4 out of 5

Posted by on 17 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

5 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

2 out of 5
sheets were not fitted and appeared old and quite grey, tv not able to be viewed from the bed

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Nu

Dear Traveler, Thank you for your feedback on your recent stay at Quest Abbotsford. I am sorry to hear your stay at Quest Abbotsford was not a 5 star stay on this particular stay. We very much value your opinion and your comments will be carefully considered as we work to provide exceptional service. Our goal is to provide friendly, clean, secure and comfortable environment for all our guests. We are committed to delivering an outstanding guest experience and look forward to welcoming you back to Quest Abbotsford in the near future. We will be taking this up with our staff as to why our standards were not adhered to, and our once again extremely sorry. Please don’t hesitate in contacting me if you have any further concerns. Kind Regards, Nu & The Team at Quest Abbotsford

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

5 out of 5

Posted by on 22 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Nu

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Quest Abbotsford. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. We look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Abbotsford Thank you again, Nu & The Team at Quest Abbotsford

Property Features

Quest Abbotsford offers its guests a fitness center, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 1184 square feet (110 square meters) and includes conference space. WiFi is free in public spaces. The luxury Quest Abbotsford also features laundry facilities, dry cleaning/laundry services, and a grocery/convenience store. The aparthotel can provide a complimentary grocery shopping service and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Abbotsford offers 93 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations offer separate dining areas. 32-inch LED televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 1:00 PM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

WiFi is provided up to 200 MB per room, per day.

This hotel requires an AUD 300 pre-authorization for incidental charges at check-in. Guests without a valid credit card will have to lodge an AUD 500 cash bond at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 13.50 for adults and AUD 13.50 for children (approximately)
  • Covered self parking fee: AUD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Abbotsford
  • Quest Hotel Abbotsford
  • Quest Abbotsford Aparthotel
  • Quest Abbotsford Aparthotel
  • Quest Abbotsford Abbotsford
  • Quest Abbotsford Aparthotel Abbotsford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.