4.4 out of 5

"Great location close to where we needed to go. Adjoining rooms aren't totally sound proof but would stay again " More

By a verified traveller on Thu 12 Jul 2018

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Hotel Description

A luxury stay in Abbotsford awaits you at Quest Abbotsford. You'll be 3.3 km (2 mi) from Melbourne Cricket Ground and 3.3 km (2.1 mi) from Princess Theatre. Highlights at this aparthotel include in-room kitchenettes, free WiFi, and furnished balconies.

Each apartment is soundproofed and features an LED TV with cable channels, along with an iPod dock, a dining area, and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave, and a hob. A coffee/tea maker, in-room childcare, and a safe are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness centre, and a free food/drink shopping service. Additionally, you'll find laundry facilities, concierge services, and limo/town car service. There's also the convenience of self parking.

Within a 15-minute drive of this 4.5-star Abbotsford aparthotel, attractions include Rod Laver Arena and Her Majesty's Theatre.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$145 per night

Three Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Executive Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quest Abbotsford ratings based on 209 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Abbotsford

Everyone (138) Couples (54) Family (18)
5 out of 5
Comfortable and perfectly located. Highly recommend

Posted by on 15 Feb. 2019

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5 out of 5
lots of room, nice to be out of city area, easy access to Victoria gardens

Posted by on 10 Feb. 2019

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5 out of 5
Clean modern and close to what we needed. Check in was quick and easy.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Dale

Hi, Thank you for providing us with you feedback.

4 out of 5
The property was clean and very well maintained. One point of suggestion would be to provide the right amenities in terms of cooking utensils. People tend to pick an apartment over a hotel for the convenience of cooking amidst other things. Therefore, providing the necessary utensils does help. Apart from that, the place is faultless! We will definitely be back!

Posted by on 31 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Dale

Hi, Thank you for taking the time to provide us with your feedback from your stay. It really helps us improve the experience for our guests. I have addressed your comments with the General Manager of the property and we are now reviewing our kitchen utensils. We hope to see you again All the best Kind regards, Dale Sawkins Front Office Manager

4 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by Dale

Hi, Thank you for taking the time to rate us after you recent stay. Dale Sawkins Front Office Manager

4 out of 5
No complaints Very clean Very good position with trams and shops

Posted by on 27 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by Dale

Hi Thank you for the taking the time to review our property. Kind regards, Dale Sawkins Front Office Manager

4 out of 5
Staff were friendly and welcoming. Room was spot on for price. The showers are amazing here. Only feedback was that the room could be cleaner and smell nicer upon check in.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Dale

Hi, Thank you for providing us with you feedback. I do apologise the room was not up to standard on this occasion. I have addressed this with my housekeeping team.

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by Dale

Hi, Thank you for the 5* rating. We hope to welcome you back in the near future. Kind regards, Dale Sawkins Front Office Manager

5 out of 5

Posted by on 21 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Dale

Hi, Thanks for the review

4 out of 5

Posted by on 20 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Dale

Hi, Thanks for the rating

Property Features

As a guest of Quest Abbotsford, you'll find a fitness centre, concierge services, and complimentary newspapers in the lobby. Event space at this aparthotel measures 1184 square feet (110 square metres) and includes conference rooms. WiFi is free in public spaces. The luxury Quest Abbotsford also features laundry facilities, dry cleaning/laundry services, and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Abbotsford aparthotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 2014
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Car service
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (33.9 km / 21.1 mi)
  • Train station: Flinders Street Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Abbotsford offers 93 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. This Abbotsford aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room kitchenette
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • iPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 7 AM-11 PM
  • Sunday-Sunday: 8 AM-9 PM
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 11 PM
  • Sunday - Sunday: 8 AM - 9 PM
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Free wireless Internet is available up to 200MB per day. Additional prepaid options are available at reception. For more details, please contact the office using the information on the reservation confirmation you received after booking.

This hotel requires a $300 pre-authorization for incidental charges at check-in. Guests without a valid credit card will have to lodge a $500 cash bond at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Abbotsford Aparthotel
  • Quest Abbotsford