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4.7 out of 5

"Our apartment was in an awesome location. Opposite the Crown, close to cafes and transport. Also very convenient with a Woolworths metro store practic ... " More

By a verified traveller on Wed 04 Apr 2018

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Hotel Description

Jade Resorts puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like Yarra Riverfront and Crown Casino and Entertainment Complex. Highlights at this beachfront property include a casino, an indoor swimming pool, and in-room kitchens.

Each apartment is individually decorated and features a flat-screen TV with cable channels, along with free WiFi, a balcony, and a living room. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, a coffee/tea maker, and free bottled water are also available. Limited housekeeping is available.

Spend the day at the beach and enjoy the onsite nightclub and health club. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District property include Melbourne Convention and Exhibition Centre and Eureka Skydeck 88.

Presidential Apartment, 3 Bedrooms, Kitchen, City View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jade Resorts ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jade Resorts

Everyone (3)
5 out of 5
Our apartment was in an awesome location. Opposite the Crown, close to cafes and transport. Also very convenient with a Woolworths metro store practically next door too. Peter was an excellent host. He’s very easy to communicate with and always available on his phone. Would not hesitate to to stay here again.

Posted by , from Sydney on 4 Apr. 2018

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5 out of 5

Nice hotel central to attractions

We enjoyed our short stay there facilities where nice and building is conveniently located. Rooms do have air conditioning but it’s wall mounted and not central heating or cooling and as the bed rooms are separate to main lounge (which is great) it also meant a uncomfortable night with it been so warm in Melbourne the night we stayed (could of used a fan)

Posted by on 12 Mar. 2018

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4 out of 5

Nice apartment close to Southbank Precinct

Pros: Good location to Southbank-walking distance, incredible views, up to date furniture and well maintained
Cons: Check in procedure more streamlined, less personal items in apartment- felt like we were 'intruding' looking for glasses etc
Location: Southbank close by, Sth Melb market a 30 min walk away, trams down kings way a 5 min walk
Great room in close location to southbank, good linen and crockery provision, good heating/cooling. slightly awkward check in procedure with meeting owner at specific time and parking not very convenient. A long walk with luggage from hotel, and needed coins to leave car out front while checking in- not many travellers have correct coins. But room was good and tidy, adequate towels etc. Pool was out of order (unknown to us) so did not get to enjoy that, but hotel concierge were friendly and helpful. Owner tried very hard to make it positive experience, but felt a little 'hectic' with paperwork, receiving keys etc at times- this process streamlined would make it a great stay over option.

Posted by , from Melb on 20 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Peter

Thank you Tracey for your suggestions, We will improve in everything you have mentioned in your reviews. We are most grateful.

Property Features

Jade Resorts offers its guests an indoor pool and a health club. WiFi is free in public spaces. A casino, a nightclub, and spa services are also featured at the business-friendly Jade Resorts. Self parking is free. This 4-star Melbourne apartment is smoke free.

  • 20 guestrooms or units
  • Casino
  • Nightclub
  • Childcare (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge)


  • Train station: Southern Cross Station (1.5 km / 0.9 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Jade Resorts offers 20 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include an indoor pool and a health club.

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property.

This property does not have a front desk.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Service animals are allowed
  • Debit cards not accepted
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35.00 per stay
  • Valet parking fee: AUD 120.00 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jade Resorts Apartment Southbank
  • Jade Resorts Apartment
  • Jade Resorts Southbank
  • Jade Resorts Apartment
  • Jade Resorts Southbank
  • Jade Resorts Apartment Southbank
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.