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"Hotel is central. Architecture pleasing. Clean. Service good.
Covid quiet.
Online info misrepresented services offered. Pool not open. And restricte
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A luxury stay in the heart of Melbourne awaits you at InterContinental Melbourne The Rialto, an IHG Hotel. Within just a 15-minute stroll, you'll find Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. Highlights at this romantic hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.
LCD TVs with satellite channels are featured in all 253 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. In-room massages, safes, and hair dryers are also available.
A day of pampering at Botanica Day Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Alluvial Restaurant, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Blue Stone Wine Lounge is the hotel's own wine bar. Enjoy the indoor swimming pool, gym, sauna, and free pool cabanas. 4306 square feet (400 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.
Places within a 15-minute walk of this 5-star Melbourne Central Business District hotel include Bourke Street Mall and Eureka Tower.
InterContinental Melbourne The Rialto, an IHG Hotel ratings based on 277 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for InterContinental Melbourne The Rialto, an IHG Hotel
Everyone (226)Business (3)Couples (34)Family (10)
4 out of 5
Hotel is central. Architecture pleasing. Clean. Service good.
Covid quiet.
Online info misrepresented services offered. Pool not open. And restricted services eg bar. But willing to forgive in these weird times. But if you book a place regardless of when. What’s offered and paid for, should be available.
Posted by Dave, from Melbourne on 21 Jun. 2020
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5 out of 5
The customer service at this hotel is excellent. All staff are polite & nothing is too much trouble. It is a beautiful, well presented, clean hotel in a great location.
Posted by a verified traveller on 8 Jun. 2020
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1 out of 5
the hotel was empty & there put me in a disabled room, water ran all over the floor & i slipped over. no vanity, no seat to put my shoes on. staff where rude when i got there at midnight
i have stayed in hotels all over the world for work & this was the worst one i have ever been in, extremely disappointed
Posted by Ben, from perth on 27 Mar. 2020
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5 out of 5
Posted by a verified traveller on 23 Mar. 2020
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3 out of 5
Not up to 5 stars!! Poor bathroom with peeling paint on door and inadequate shower.
Posted by a verified traveller on 11 Mar. 2020
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5 out of 5
Posted by a verified traveller on 8 Mar. 2020
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5 out of 5
Highest levels of service, cleanliness and facilities.
Posted by a verified traveller on 7 Mar. 2020
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4 out of 5
Posted by a verified traveller on 6 Mar. 2020
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2 out of 5
The property is great. We decided to give the intercontinental another go after a disappointing stay three years ago. Unfortunately we once again where let down by lack of staff and organisation. We waited 3 hours for our room to be ready which made the night rushed for us. Not what we had planned for our first year wedding anniversary
Posted by a verified traveller on 16 Feb. 2020
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5 out of 5
The design is amazing, ie restaurant area is amazing
Posted by a verified traveller on 27 Jan. 2020
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About the InterContinental Melbourne The Rialto, an IHG Hotel
InterContinental Melbourne The Rialto, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes a conference center. A sauna, a library, and tour/ticket assistance are also featured at the luxury InterContinental Melbourne The Rialto, an IHG Hotel. For a fee, parking is available. This 5-star Melbourne hotel is smoke free.
1 building
253 guestrooms or units
10 levels
2 dining venues
2 bars or lounges
4306 sq ft of conference space
400 sq m of conference space
Built in 1891
Cabanas by the pool (free)
Poolside lounge chairs
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Library
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Valet parking (surcharge)
Transport
Train station: Southern Cross Station (0.6 km / 0.4 mi)
Metro station: Flagstaff Station (0.8 km / 0.5 mi)
Parking: Valet parking available for a surcharge
Room Amenities
InterContinental Melbourne The Rialto, an IHG Hotel offers 253 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Shower
Rainfall showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Alluvial Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Merchant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Blue Stone Wine Lounge - Onsite wine bar. Happy hour is offered.
Market Lane Bar - Onsite piano bar. Happy hour is offered.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 4
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Thai massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 AM
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 70.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: AUD 45 per person (approximately)
Covered valet parking fee: AUD 70 per night (in/out privileges)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 70.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently asked questions
InterContinental Melbourne The Rialto, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
InterContinental Melbourne The Rialto, an IHG Hotel uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing.
Yep, InterContinental Melbourne The Rialto, an IHG Hotel has secured covered valet parking with in/out privileges for AUD 70 per night.
The closest beach to InterContinental Melbourne The Rialto, an IHG Hotel is St Kilda Beach (5.7 km).
Yep, Botanica Day Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.
InterContinental Melbourne The Rialto, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.
InterContinental Melbourne The Rialto, an IHG Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.
Couples spa treatments and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental Melbourne The Rialto, an IHG Hotel.
You bet! With amenities like laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise InterContinental Melbourne The Rialto, an IHG Hotel is a hit with families.
Sure does, full breakfast is offered daily between 6:30 AM and 10:30 AM.
No, InterContinental Melbourne The Rialto, an IHG Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at InterContinental Melbourne The Rialto, an IHG Hotel's onsite restaurant that serves Modern European cuisine.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
