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4.3 out of 5

"Absolutely amazing staff! Very warm and welcoming. The cookie on arrival was a great touch. " More

By a verified traveller on Sun 23 Jan 2022

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Hotel Description

DoubleTree by Hilton Hotel Melbourne - Flinders Street places you in the center of Melbourne, steps from Degraves Street and within a short 5-minute stroll of Federation Square. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

All 187 rooms feature WiFi, flat-screen TVs, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. In-room massages, safes, and hair dryers are also available.

The restaurant, Platform 270, is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District hotel include Bourke Street Mall and SEA LIFE Melbourne.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$168* Per night/room 1 Feb. - 2 Feb.

Room, 2 Single Beds (Interior)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Interior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Hotel Melbourne - Flinders Street ratings based on 289 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Everyone (218) Business (2) Couples (46) Family (15)
5 out of 5
Absolutely amazing staff! Very warm and welcoming. The cookie on arrival was a great touch.

Posted by on 23 Jan. 2022

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5 out of 5
Staff were very friendly & the food was amazing!

Posted by on 2 Jan. 2022

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5 out of 5
We will be staying here again next time we come to the city to watch the ballet. Short walk to everything and the room was gorgeous.

Posted by on 19 Dec. 2021

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5 out of 5
Liked the noon check out and location. Stayed here to do Melbourne marathon and suited my needs well

Posted by on 17 Dec. 2021

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4 out of 5
Welcoming

Posted by on 12 Dec. 2021

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5 out of 5
The little touch of the cookie on arrival. Loved it. Also the way in which you need to communicate with the front desk, it’s as simple as sending a sms and you get a prompt response.

Posted by on 12 Dec. 2021

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5 out of 5
The room was nice and modern, especially the bathroom. The check in and check out was very easy. They have a text system where you can text the front desk with any questions which was excellent! The warm cookie on arrival was so good and the room service was very nice also. I really enjoyed my stay

Posted by on 5 Dec. 2021

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5 out of 5
Balcony

Posted by on 27 Nov. 2021

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5 out of 5
Simple and fresh

Posted by on 11 Nov. 2021

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5 out of 5
Very cosy and quiet considering location.

Posted by on 7 Nov. 2021

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About the DoubleTree by Hilton Hotel Melbourne - Flinders Street

Location 270 Flinders Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street. A complete renovation of DoubleTree by Hilton Hotel Melbourne - Flinders Street was completed in December 2014. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 14 levels
  • 1582 sq ft of conference space
  • 147 sq m of conference space
  • Built in 1970
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (1.5 km / 0.9 mi)

Room Amenities

DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Platform 270 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 35 for adults, AUD 13 and AUD 35 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 30 per night (328 ft away)
  • Rollaway bed fee: AUD 65.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citigate Hotel Melbourne
  • Citigate Melbourne
  • Melbourne Citigate
  • DoubleTree Hilton Hotel Melbourne Flinders Street
  • DoubleTree Hilton Hotel Flinders Street
  • DoubleTree Hilton Melbourne Flinders Street
  • DoubleTree Hilton Flinders Street
  • DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
  • DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.