Skip to main content
Beginning of main content
4.3 out of 5

"Didn’t like the pillows " More

By a verified traveller on Sat 26 Jun 2021

Enter dates to see availability

Hotel Description

DoubleTree by Hilton Hotel Melbourne - Flinders Street places you in the center of Melbourne, steps from Degraves Street and within a short 5-minute stroll of Federation Square. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

All 187 rooms feature WiFi, flat-screen TVs, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. In-room massages, safes, and hair dryers are also available.

The restaurant, Platform 270, is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District hotel include Bourke Street Mall and SEA LIFE Melbourne.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 25 Jul. - 26 Jul.

Room, 2 Single Beds (Interior)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Interior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Hotel Melbourne - Flinders Street ratings based on 283 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Everyone (219) Business (2) Couples (39) Family (15)
5 out of 5
Didn’t like the pillows

Posted by on 26 Jun. 2021

Was this review helpful to you?
4 out of 5
Bathroom was far too small. Totally impractical.

Posted by on 12 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

15 Jun. 2021 by The Team at DoubleTree by Hilton Hotel Melbourne

Hi Anonymus, thank you for staying with us. Unfortunately being a boutique style central hotel does mean some of our rooms and amenities are on the cosier side. We hope our great location, clean rooms and friendly staff go a little way towards making up for this. We hope to give you a warm welcome again soon.

3 out of 5
No

Posted by on 22 May 2021

Was this review helpful to you?
Comment from Hotel Management

1 Jun. 2021 by The team at DoubleTree by Hilton Hotel Melbourne

We'd love t to make sure that your visit is above average next time around. Don't hesitate to give us some pointers on what we can do to help. Until then, we thank you for staying at DoubleTree Hilton Flinders St Melbourne. Hope you're having a great day!

4 out of 5
Friendly and accommodating staff. Taken by the volumetrics of the industrial-chic reception, bar and meals area.

Posted by on 21 May 2021

Was this review helpful to you?
Comment from Hotel Management

1 Jun. 2021 by The team at DoubleTree by Hilton Hotel Melbourne

Thank you for choosing DoubleTree Hilton Melbourne! We're happy to know that you had a wonderful time during your stay and found our staff friendly and accommodating. We love to hear that you also enjoyed our industrial-chic design inspired by Flinders St. Station. We hope to welcome you again soon!

5 out of 5
Very clean

Posted by on 20 May 2021

Was this review helpful to you?
Comment from Hotel Management

1 Jun. 2021 by The team at DoubleTree by Hilton Hotel Melbourne

Thank you for staying with us and for rating us 5/5 for our cleanliness! We do hope to give you a warm welcome again soon.

4 out of 5

Posted by on 20 May 2021

Was this review helpful to you?
Comment from Hotel Management

1 Jun. 2021 by The team at DoubleTree by Hilton Hotel Melbourne

Thank you for staying with us! We really appreciate you taking the time to share your rating with us. We look forward to giving you a warm welcome again soon!

5 out of 5
We enjoyed our stay, the check in and departure staff were lovely, friendly and helpful. We would stay again in this hotel, its location was perfect for us. thank you

Posted by on 17 May 2021

Was this review helpful to you?
Comment from Hotel Management

17 May 2021 by The team at DoubleTree by Hilton Hotel Melbourne -

Thanks for your wonderful review and five stars. We appreciate your kind words about our superb location, it was a real pleasure to have you! We look forward to seeing you again soon. Warm Regards, The team at DoubleTree by Hilton Hotel Melbourne - Flinders Street

5 out of 5
Great location and value for money.

Posted by on 17 May 2021

Was this review helpful to you?
Comment from Hotel Management

20 May 2021 by The team at DoubleTree by Hilton Hotel Melbourne -

Thank for staying with us and for your wonderful feedback and five stars. We are delighted you enjoyed your stay and our great location and hope to see you again soon at DoubleTree Hilton Melbourne - Flinders St. Warm Regards, The team at DoubleTree by Hilton Hotel Melbourne - Flinders Street

5 out of 5
Great location. Clean, and Friendly staff. Love the smell of cookies when you walk in the door.

Posted by on 16 May 2021

Was this review helpful to you?
Comment from Hotel Management

20 May 2021 by The team at DoubleTree by Hilton Hotel Melbourne -

Thank you for sharing your wonderful experience with us! We are thrilled to read that you have enjoyed your stay, our amazing location and heart-warming service. It's definitely our pleasure to create an enjoyable and memorable experience for you starting from the moment you walk in the door with our delicious cookies! We look forward to having you stay again soon. Warm Regards, The team at DoubleTree by Hilton Hotel Melbourne - Flinders Street

5 out of 5
Big clean room, great staff and very nice breakfast. Shower could do with some more pressure and some noisy guests next to us.

Posted by on 16 May 2021

Was this review helpful to you?
Comment from Hotel Management

20 May 2021 by The team at DoubleTree by Hilton Hotel Melbourne

Thank for staying with us and for your five star review! We'll pass on your kind words to our staff :) we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thanks again, and we look forward to welcoming you again soon! Warm Regards, The team at DoubleTree by Hilton Hotel Melbourne - Flinders Street

About the DoubleTree by Hilton Hotel Melbourne - Flinders Street

Location 270 Flinders Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street. A complete renovation of DoubleTree by Hilton Hotel Melbourne - Flinders Street was completed in December 2014. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 14 levels
  • 1582 sq ft of conference space
  • 147 sq m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne Airport (MEL) (27 km / 16.8 mi)
  • Train station: Southern Cross Station (1.5 km / 0.9 mi)

Room Amenities

DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Platform 270 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 35 for adults, AUD 13 and AUD 35 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 30 per night (328 ft away)
  • Rollaway bed fee: AUD 65.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citigate Hotel Melbourne
  • Citigate Melbourne
  • Melbourne Citigate
  • DoubleTree Hilton Hotel Melbourne Flinders Street
  • DoubleTree Hilton Hotel Flinders Street
  • DoubleTree Hilton Melbourne Flinders Street
  • DoubleTree Hilton Flinders Street
  • DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
  • DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Melbourne-Hotels-DoubleTree-by-Hilton-Hotel-Melbourne---Flinders-Street.h902462-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-DoubleTree-by-Hilton-Hotel-Melbourne---Flinders-Street.h902462-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Melbourne-Hotels-DoubleTree-by-Hilton-Hotel-Melbourne---Flinders-Street.h902462-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.