4.2 out of 5

"Excellent location, close to Flinders station & trams running outside your door. Skybus link located 20 metres down the road. Apartment was the best ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

Collins Hotel puts you in the heart of Melbourne, within steps of Regent Theatre and Collins Street. Highlights at this property include in-room kitchens, free WiFi, and LCD TVs.

Each apartment features a dining area, a sitting area, and a coffee/tea maker. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. A phone, an iron/ironing board, and a desk are also available.

This business-friendly apartment offers free WiFi in public areas, a fitness centre, and has dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage.

Attractions within a 10-minute drive of this 4-star Melbourne Central Business District property include Federation Square and Her Majesty's Theatre.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119 per night

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Collins Hotel ratings based on 886 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Collins Hotel

Everyone (576) Couples (220) Business (4) Family (79) Other (2)
4 out of 5
Awesome view from a room facing Collins St. That view made up for any negatives. I mean, the room was clean, the staff were fine. What more do you need when you just need to crash? And that view....

Posted by on 16 Feb. 2019

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4 out of 5
Spacious room and excellent location in heart of city.

Posted by on 14 Feb. 2019

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4 out of 5
I liked the central location. I was initially not happy with my room as the floor had not been cleaned properly and smelt of dust. As I have an allergy to dust I mentioned this to the person on the front desk, who was very helpful and gave me the option of relocating to another room. I checked this out and it was perfect so I moved rooms and was very happy with my stay.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

2 Feb. 2019 by ch

Hi there! I am so glad I could help you out as I can appreciate allergies! Thank you so much for your review, we really value feedback and are always striving to perfect our services. We sincerely hope to see you again! Warm regards, Lana Collins Hotel

5 out of 5
Little hotel in the centre. Can get a parking voucher for $17 per 24h.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by ch

Hi there! Thank you so much for your wonderful review and we are so happy we could help you to have the best stay in melbourne possible. We value your feedback and always do our utmost to improve our facilities and services. Hope to see you in future! Warm regards, Collins Hotel

3 out of 5
Good location. Close to everything. Strong ugly stench in the corridor. Carpet was very old and needed replacing badly. Paint peeling off the walls and onto the carpet in corridors. Fridge was leaking water. I could go on a bit more.....

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by ch

Hi there, We are sorry to hear you did not enjoy your stay and appreciate all feedback given as we constantly strive to provide the best service possible. Regards, Collins Hotel

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by ch

Hi there, Thank you so much for your wonderful review, we appreciate the feedback and are always doing our best to improve our services. We sincerely hope you stay again! Warm regards, Collins Hotel

3 out of 5
Needs new air conditioner, old air conditioner in room had no remote & problems getting it to start.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by ch

Hi there, We are sorry to hear you did not enjoy your stay and appreciate all feedback given as we constantly strive to provide the best service possible. We will see to the air conditioner immediately. Warm regards, Collins Hotel

4 out of 5
Fabulous location! Room was clean and comfortable. Great kitchen facilities for longer stays.

Posted by on 25 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by ch

Hi there, Thank you so much for your wonderful review, we appreciate the feedback and are always doing our best to improve our services. We sincerely hope you stay again! Warm regards, Collins Hotel

4 out of 5
Property provided all essentials reasonably clean. staff very nice and in a great location

Posted by on 25 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by ch

Hi there, Thank you so much for your wonderful review, we appreciate the feedback and are always doing our best to improve our services. We sincerely hope you stay again! Warm regards, Collins Hotel

4 out of 5
Great location - step up to the bathroom/toilet area difficult - also elevator very very slow

Posted by on 21 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Collins Hotel

Hi there, Thank you so much for your feedback and we are sorry about the elevator. We hope to see you again soon. Warm regards

Property Features

Collins Hotel offers its guests a fitness centre, tour or ticket assistance, and laundry facilities. WiFi is free in public spaces. The business-friendly Collins Hotel also features dry cleaning/laundry services, room service (during limited hours), and a lift. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • Built in 1915
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.2 km / 15.1 mi)
  • Train station: Flinders Street Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Collins Hotel offers 55 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 7 AM-11 PM
  • Sunday-Sunday: 8 AM-10 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 11 PM
  • Sunday - Sunday: 8 AM - 10 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pets

  • No pets allowed

Policies

Guests must contact this property in advance to reserve a crib (infant bed) or rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

This hotel will place an authorization for incidentals upon arrival, to be released within 3-5 business days. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adara Collins Apartment Melbourne
  • Adara Collins Apartment
  • Adara Collins Melbourne
  • Adara Collins
  • Quest Collins Street Central Hotel Melbourne
  • Collins Hotel Melbourne
  • Collins Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.