4.2 out of 5

"Excellent location, close to Flinders station & trams running outside your door. Skybus link located 20 metres down the road. Apartment was the best ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

Collins Hotel places you in the center of Melbourne, within just a 15-minute stroll of popular places like Bourke Street Mall and Eureka Tower. Highlights at this property include in-room kitchens, free WiFi, and LCD TVs.

This business-friendly apartment offers free WiFi in public areas, a fitness centre, and has dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage.

Within a 15-minute walk of this 4-star Melbourne Central Business District property, attractions include National Gallery of Victoria and RMIT University.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$109 per night

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Collins Hotel ratings based on 859 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Collins Hotel

Everyone (565) Couples (210) Business (4) Family (74) Other (2)
4 out of 5
central to centre of town. priced well for 2 bed appt. carpark a little far away with luggage. one a little closer would be good. found it was a bit hard to find doesn't stand out.

Posted by on 13 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Collins Hotel

Thank you kindly for your time and effort towards reviewing your stay here with us at Collins Hotel Apartments. We hope to accommodate you in the near future. Kind Regards,

4 out of 5

Posted by on 11 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Collins Hotel

Thank you.

3 out of 5
very tired needs a good clean close to theatre and trams

Posted by , from Hobart tas on 25 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Collins Hotel

Thank you for taking the time to review your experience at Collins Hotel. We are sincerely sorry for the problems you encountered with your room on arrival. Thank you for bringing these matters to our attention.We have informed housekeeping of the problems and this has been rectified. We thank you for choosing to stay at Collins Hotel and we hope to welcome you again in the future.

4 out of 5

Posted by on 25 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Collins Hotel

Thank you kindly for your time and effort on reviewing us. We hope to accommodate you in the near future.

4 out of 5
Location was great.Reception staff pleasant. Didn't like the huge step up into the bathroom. Liked being able to open windows.

Posted by on 21 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Collins Hotel

Thank you for staying at Collins Hotel and taking the time to review your stay with us. We hope to welcome you back to Collins Hotel next time you are in town.

5 out of 5
Really enjoyed our stay and will highly recommend to other travellers and will stay again

Posted by , from Narrandera NSW 2700 on 20 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Collins Hotel

Thank you kindly for your time and effort towards this review - we hope to see you in the near future.

5 out of 5
Very central to the city, restaurants, theatres and entertainment.

Posted by on 19 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Collins Hotel

We are pleased to hear you enjoyed your stay with us at Collins Hotel. Thank you for your positive review and we hope to accommodate you again at Collins Hotel in the future.

3 out of 5

Posted by on 14 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Collins Hotel

Thank you so much for your honest review. We appreciate your time and effort. We hope we can accommodate you in the near future.

2 out of 5
Cleanliness of the room, furniture very old and not comfortable

Posted by on 14 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Collins Hotel

Thank you for your honest review - please note we have notified higher management and our housekeeping team of these concerns. We hope we can accommodate you in the near future.

4 out of 5
Great Location. Not far from Swanston St, Fed Square and Bourke St Mall. Great Value for money - nothing flash but clean and tidy and very spacious.

Posted by , from Hastings, NZ on 8 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by vina

Thankyou for your review ! much appreciated , and we hope to accommodate you again in the near future :)

Property Features

Collins Hotel offers its guests a fitness centre, tour or ticket assistance, and on-site laundry facilities. WiFi is free in public spaces. The business-friendly Collins Hotel also features dry cleaning/laundry services, room service (during limited hours), and a lift service. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • Built in 1915
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.2 km / 15.1 mi)
  • Train station: Flinders Street Station (0.7 km / 0.4 mi)
  • Metro station: Parliament Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Collins Hotel offers 55 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 7 AM-11 PM
  • Sunday-Sunday: 8 AM-10 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 11 PM
  • Sunday - Sunday: 8 AM - 10 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pets

  • No pets allowed

Policies

Guests must contact this property in advance to reserve a crib (infant bed) or rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

This hotel will place an authorization for incidentals upon arrival, to be released within 3-5 business days. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adara Collins Apartment Melbourne
  • Adara Collins Apartment
  • Adara Collins Melbourne
  • Adara Collins
  • Quest Collins Street Central Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.