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"Good value and location " More

By a verified traveller on Thu 28 Mar 2024

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Hotel Description

At City East Motel you'll be within a 20-minute stroll of Epworth Freemasons Hospital and Epworth Richmond. Highlights at this motel include free in-room WiFi.

This smoke-free motel offers free WiFi in public areas, express check-out, and tour/ticket assistance. Additionally, you'll find laundry facilities and luggage storage. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3-star Abbotsford motel include St. Vincent's Hospital and Collingwood Children's Farm.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Family Room with Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

City East Motel ratings based on 465 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for City East Motel

Everyone (292) Couples (98) Business (1) Family (58)
4 out of 5
Good value and location

Posted by on 28 Mar. 2024

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2 out of 5
Dirty towels with brown stains when we arrived, mildew in bathroom and thick dust on closet

Posted by on 23 Nov. 2023

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3 out of 5
Clean and tidy. Big downside is the hotel next door. Very noisy (I'm guessing only on Friday and Saturday nights).

Posted by on 29 Oct. 2023

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4 out of 5
Very convenient location. Happy with this accommodation.

Posted by on 25 Oct. 2023

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4 out of 5
It was convenient and easy to deal with

Posted by on 24 Oct. 2023

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3 out of 5
It would be good value except. Room was dirty, furniture was broken and even the couch had a blanket placed over a worn out dirty couch.

Posted by on 17 Oct. 2023

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5 out of 5
Very accomodating basic accomodation clean and easy check in.

Posted by on 24 Sep. 2023

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3 out of 5
- Liked for it's convenience... - Disliked because I ordered the Spa Room with intensions of using the spa... but found the bath plug was completely the wrong size to keep the water in, therefore could not fill the tub to use the spa... I paid extra for this luxury, but could not use it... I did go to reception to let them know & was told sorry that's the only plug! Pretty poor response, with no offer to rectify or even partially refund, considering I didn't get what I paid for... Also I suggested a hand rail be installed on the wall next to the spa as getting in & out is an accident waiting to happen, as well as a shower curtain to stop the water from going all over the bathroom floor (which in turn makes getting out of the tub, even more slippery & dangerous)... then to top it off there was absolutely no hot water on the Sunday morning before check out!

Posted by on 24 Sep. 2023

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5 out of 5
Reception was friendly and offered to store my luggage as I had arrived early. The room was clean and all facilities worked. I had an excellent night's rest. This hotel represents fantastic value for money and I would certainly stay there again. Just one minor suggestion: Perhaps put a couple of long-life milk tubs in the refrigerator for making tea?

Posted by on 24 Sep. 2023

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1 out of 5
Do not stay here. My room was absolutely filthy, covered in mould and has cockroaches. Place should be closed down.

Posted by on 16 Sep. 2023

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Property Features

As a guest of City East Motel, you'll find tour/ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3-star Melbourne motel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (4.4 km / 2.7 mi)
  • Metro station: Collingwood Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

City East Motel offers 23 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • In-room dining
  • Flat-screen television
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

The front desk is open daily from 8 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City East Abbotsford
  • City East Motel
  • City East Motel Abbotsford
  • City East Motel Motel
  • City East Motel Abbotsford
  • City East Motel Motel Abbotsford
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.