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Courtyard by Marriott Pasadena/Old Town

4.0 star property
Hotel with an outdoor pool, near Pasadena Convention Center

Photo gallery for Courtyard by Marriott Pasadena/Old Town

Lobby
Reception
Exterior
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
The current price is AU$305
includes taxes & fees
6 July - 7 July

Explore the area

Map
180 N Fair Oaks Ave, Pasadena, CA, 91103
  • Pasadena Convention Center
    ‪10 min walk‬
  • Rose Bowl Stadium
    ‪2 min drive‬
  • California Institute of Technology
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Patio (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed, Patio (Mobility Accessible, Tub)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Patio (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed, Patio (Mobility Accessible, Roll-in Shower)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Pool

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, down duvets, desk

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony

1 bedroom, premium bedding, down duvets, desk

Deluxe Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Patio

1 bedroom, premium bedding, down duvets, desk

Deluxe Room, 1 King Bed with Sofa bed, Patio

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool View (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed, Pool View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View, Sofa Sleeper

1 bedroom, premium bedding, down duvets, desk

Deluxe Room, 2 Queen Beds, Pool View, Sofa Sleeper

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Pool View | Pool

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool View (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Sofa bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Pasadena

Courtyard by Marriott Pasadena/Old Town puts you in the centre of Pasadena, 1 km (0.6 mi) from Pasadena Convention Center and 2.7 km (1.7 mi) from Rose Bowl Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, CY Kitchen, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. 5548 square feet (515 square metres) of event facilities include 7 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Old Pasadena hotel include Santa Anita Park and Hollywood Boulevard.

What's nearby

  • Pasadena Convention Center - 10 min walk - 0.9 km
  • Norton Simon Museum - 10 min walk - 0.9 km
  • Rose Bowl Stadium - 2 min drive - 2.6 km
  • California Institute of Technology - 2 min drive - 2.6 km
  • Dodger Stadium - 13 min drive - 14.1 km

Getting around

  • Memorial Park Station - 5 min walk
  • Pasadena Station - 17 min walk
  • Los Angeles Intl. (LAX) - 58 min drive

Restaurants

  • ‪Mi Piace - ‬4 min walk
  • ‪Paper Rice - ‬3 min walk
  • ‪Cha Redefine - ‬3 min walk
  • ‪Ramen Tatsunoya - ‬3 min walk
  • ‪Russell's - ‬3 min walk

About this property

Courtyard by Marriott Pasadena/Old Town

Hotel with an outdoor pool, near Pasadena Convention Center
Courtyard by Marriott Pasadena/Old Town offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5548 square feet (515 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Pasadena/Old Town. For a fee, parking is available. A complete renovation of Courtyard by Marriott Pasadena/Old Town was completed in January 2024.

This 4-star Pasadena hotel is smoke free.

  • 1 building
  • 314 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5548 sq ft of conference space
  • 515 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Pasadena/Old Town offers 314 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.95 to 23.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CY Kitchen

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,548 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (117 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2024
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18.95 to 23.95 per person
  • Covered self-parking fee: USD 35 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Old Pasadena
Courtyard Marriott Old Pasadena Hotel
Courtyard Marriott Old Hotel
Courtyard Marriott Old
Courtyard by Marriott Old Pasadena
Courtyard by Marriott Pasadena/Old Town Hotel
Courtyard by Marriott Pasadena/Old Town Pasadena
Courtyard by Marriott Pasadena/Old Town Hotel Pasadena

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Pasadena/Old Town?

Courtyard by Marriott Pasadena/Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Pasadena/Old Town?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Pasadena/Old Town on 6 July 2025 start from AU$305.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Pasadena/Old Town?

Yep, Courtyard by Marriott Pasadena/Old Town has a covered self car park for USD 35 per day.

Does Courtyard by Marriott Pasadena/Old Town have a pool?

Courtyard by Marriott Pasadena/Old Town has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Courtyard by Marriott Pasadena/Old Town a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Pasadena/Old Town.

Is Courtyard by Marriott Pasadena/Old Town family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Pasadena/Old Town is a hit with families.

Does Courtyard by Marriott Pasadena/Old Town serve breakfast?

Sure does, full breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Pasadena/Old Town?

No, Courtyard by Marriott Pasadena/Old Town does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Pasadena/Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Courtyard by Marriott Pasadena/Old Town?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Courtyard by Marriott Pasadena/Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 621 reviews
Rating 8 - Good. 123 out of 621 reviews
Rating 6 - Okay. 62 out of 621 reviews
Rating 4 - Poor. 37 out of 621 reviews
Rating 2 - Terrible. 17 out of 621 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

IRMA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The room was beyond dirty never again will I stay there.
Stain carpet
Trash not vacuum
Hair on the floor
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Joanna

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Did not save room for us

They did not save a room for us though. We had paid for it in advance. We were put in an adu room, that did not have a couch or a chair. Very disappointing as we weren't able to relax.
Stayed 1 night in Mar 2025

4/10 Poor

Sergio

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

NAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not like having to pay $35 a day for parking on top of the cost of the room. Breakfast and coffee is an extra charge. Most hotels we have enjoyed, have free parking and breakfast as an amenity. This is what we will definitely be looking for next time. The view outside of our room window was terrible, with dilapidated structures all around. The carpet seemed nasty and was stained. Probably would be better not to have carpet, to cut down on germs and odor.
Stayed 2 nights in Feb 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional. My girlfriend had a bit of a situation and the night time staff were so accommodating and generous.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Lovely. I would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
No additional comments
Stayed 7 nights in Feb 2025

6/10 Okay

Peter

Travelled with family

Good location but not much more

Service wasn't great, eg. at check-in they didn't tell me about breakfast or any of the amenities (like pool hours). I asked about breakfast and the person told me the hours and said it was $25 but later when I checked my reservation it was supposed to be included. I also had a bit of a parking fiasco because I wanted to charge my car. The hotel has 1 EV charger but there are 4 more in the same building. Somebody was already using the hotel one so I wanted to use one of the other 4, but that requires going into a different section of the garage. The ticket they gave me at reception didn't work there, so I went back and asked about it, and the same person who did my check in did something for a few minutes and told me to try again, though it still didn't work. There's Electrify America a couple blocks away (again not mentioned by the person at the front desk) but it's in a garage where you have to pay $11 just to go in. It would be really great if a hotel that offers "EV charging" actually helped people charge their EVs! The facility itself is OK but seems a bit worn down and not super clean. We let our toddler run around our room barefoot and his feet were completely black after a few minutes :-/ On the plus side the location is pretty good, there are a lot of restaurants and stuff nearby.
Stayed 1 night in Feb 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. The other things I will note. 1. I wish they sent me a reminder email or text a few days before my reservation. 2. A digital clock in my room would have been perfect. I kept waking up to check my phone for the time. 3. It’s not related to the hotel, but the people in the room next to me were so loud and yelling. I couldn’t sleep.
Stayed 2 nights in Feb 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here if you’re traveling with pets!

Stayed here as a pit stop on a road trip from Phoenix to Northern California. They advertise being pet friendly and having EV chargers, so we thought it would be a perfect fit. What we didn’t know was that their pet deposit is $150! Ridiculous. Most places charge ~ $50. On top of that they have a total of 1 EV charger for a pretty large hotel. If you’re traveling with pets, save yourself some money and stay at the Hotel Dena. It’s the old Sheraton at the Pasadena Convention Center. It’s not quite as nice of a hotel, but it’s much more pet friendly and the pet deposit is $100 less. Plus, if you have an EV, there are plenty of chargers in the garage on Level A.
Stayed 1 night in Feb 2025

2/10 Terrible

Donghe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is smelling very bad and air isn’t circulated well. The carpet is dirty too.
Stayed 3 nights in Feb 2025

6/10 Okay

Fabio

Stayed 1 night in Feb 2025

8/10 Good

Amrita

Liked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

10/10 Excellent

Alanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great used for our wedding
Stayed 2 nights in Feb 2025

6/10 Okay

Carol, Altadena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Johnnie Ruth

Travelled with pets
Ok
Stayed 7 nights in Jan 2025

4/10 Poor

Roya

Stayed 1 night in Jan 2025

10/10 Excellent

Xuetao

Stayed 2 nights in Dec 2024