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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel in Kelowna with 2 restaurants and fitness centre

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette
Reception
Balcony
2 restaurants, breakfast served

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is AU$124
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is AU$668
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About the area

Kelowna

Sandman Hotel & Suites Kelowna puts you in the heart of Kelowna, within just a 10-minute stroll of Orchard Park Mall and Orchard Park Shopping Centre. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .Dennys 24 hour restaurant is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Attractions within a 10-minute drive of this Dilworth Mountain Estates hotel include Kelowna General Hospital and Waterfront Park.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Kelowna General Hospital - 5 min drive - 4.6 km
  • Waterfront Park - 6 min drive - 5.0 km
  • Prospera Place - 6 min drive - 5.0 km
  • Okanagan College - 6 min drive - 4.2 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Wendy’s - ‬5 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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  • Pool
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  • Breakfast included
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The price is AU$138
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 25 July 2025 to 1 August 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 5 Oct 2025 start from AU$123.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites Kelowna?

Yep, Sandman Hotel & Suites Kelowna has a free self car park.

Are there any beaches close to Sandman Hotel & Suites Kelowna?

The closest beach to Sandman Hotel & Suites Kelowna is Willow Beach (14.9 km).

What makes Sandman Hotel & Suites Kelowna a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sandman Hotel & Suites Kelowna.

Does Sandman Hotel & Suites Kelowna serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel & Suites Kelowna?

No, Sandman Hotel & Suites Kelowna does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel & Suites Kelowna?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandman Hotel & Suites Kelowna?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Sandman Hotel & Suites Kelowna Reviews

6.8

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1819 reviews
Rating 8 - Good. 421 out of 1819 reviews
Rating 6 - Okay. 366 out of 1819 reviews
Rating 4 - Poor. 274 out of 1819 reviews
Rating 2 - Terrible. 243 out of 1819 reviews

Reviews

6/10 Okay

Denise

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Duane

Stayed 1 night in Jun 2025

4/10 Poor

Dan

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
When we first checked in with my wife, 2 week old daughter and dog we were sent to a room where the door was broken. By that I mean the closer on the back of the door was broken so the door would not open wide enough to get a stroller and car seat inside. My wife was able to squeeze herself and the dog in the room while I passed her the baby. I had to drag all of our stuff that did not fit through the door back down to our car before going to the front desk to switch rooms. When I told the front desk what had happened they were quick to change us rooms which was nice. We also had called ahead stating we were going to bring our dog. We were expecting some dishes in the room for his food and water which there wasn't. Unfortunately when I went back down to the front desk again to ask, I was told that they used to have stuff for dogs but people stole them and they were never replaced. No offer of anything to really help out. The overall cleanliness of the hotel was very poor. I did see the signs when we got there that the hotel was doing construction. When we did check out my wife informed the staff that we did not receive anything for our dog and asked for the pet fee to be waived, which the staff member did. That was very nice. Overall we were just not very happy with our experience at the Sandman. Maybe next time would be better, but I think we will look for a different hotel.
Stayed 2 nights in Jun 2025

8/10 Good

leo

Stayed 1 night in Jun 2025

6/10 Okay

Raj

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Darla, Quesnel

Stayed 2 nights in Jun 2025

8/10 Good

Aisa

Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn, Surrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Gurmail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and didn’t even looked like it was clean. No replenishment of shampoos etc
Stayed 3 nights in Jun 2025

10/10 Excellent

Kin Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is an older property which is in need of some renovations, they say that they are in the process of renovating. Our suite is big, bathroom cabinets need to be upgraded, blind in bedroom doesn’t work properly, A/C in living area is noisy. Outside patio is dirty, lock for door going to the patio is useless. The room is clean. Other than that I don’t think I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Dave

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The room was clean and the bed very comfortable. We had a very good stay @ the Sandman.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Pearl

Stayed 2 nights in Jun 2025

8/10 Good

Geoffrey

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Yu Keng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager is very accommodative and friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Renee

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Keaton, Vancouver

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Renovated and magnificent
Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real negative was a blood stain on one of the sheets. The bathroom is a little bit ragged and needs some at least slight renovation. But the staff were excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in Kelowna. Summer at the front desk helped us have the most enjoyable stay we’ve had in a long time! Thanks Summer!
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Staff were very nice and helpful. Property felt safe and comfortable. Room could have been cleaner, as items from previous guests were left in the room; a shirt, a toy and small pieces of garbage.
Stayed 3 nights in Jun 2025

10/10 Excellent

David, Creston

Travelled with partner
Liked: Cleanliness, amenities
Like how close it was to everything but the parking was terrible
Stayed 2 nights in Jun 2025