Chateau Victoria Hotel and Suites

3.5 star property
Hotel with free local shuttle, 9-minute walk to Victoria Harbour

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Lobby sitting area
Property entrance
Breakfast, lunch and dinner served
Traditional Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is AU$232
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Pillow-top bed
Blackout curtains
Premium bedding
  • 71 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

9.0 out of 10
Wonderful
(209 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Renovated in 2013
Premium bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(221 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Pillow-top bed
Blackout curtains
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Superior Suite

9.0 out of 10
Wonderful
(58 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Sofa bed
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

Chateau Victoria Hotel and Suites puts you in the heart of Victoria, within just a 10-minute stroll of popular attractions like Royal BC Museum and Victoria Harbour. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Vista 18 is open for breakfast, brunch, lunch and dinner. Clive's Classic Lounge is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the gym and Hot tub. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 20-minute walk of this Downtown Victoria hotel include Victoria Clipper Ferry Terminal and Save-On-Foods Memorial Centre.

What's nearby

  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km
  • Save-On-Foods Memorial Centre - 18 min walk - 1.5 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Noodlebox - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Big Bad Johns - ‬3 min walk

About this property

Chateau Victoria Hotel and Suites

Hotel with free local shuttle, 9-minute walk to Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

What is the cancellation policy at Chateau Victoria Hotel and Suites?

Chateau Victoria Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on 3 Nov 2025 start from AU$232.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau Victoria Hotel and Suites?

Yep, Chateau Victoria Hotel and Suites has a self car park with in/out privileges for CAD 20.00 per night.

Does Chateau Victoria Hotel and Suites have a pool?

Yep, and guests love it! Chateau Victoria Hotel and Suites has an indoor pool.

What luxury perks are available at Chateau Victoria Hotel and Suites?

Chateau Victoria Hotel and Suites features a health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Chateau Victoria Hotel and Suites a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Chateau Victoria Hotel and Suites.

Is Chateau Victoria Hotel and Suites family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Chateau Victoria Hotel and Suites is a hit with families.

Does Chateau Victoria Hotel and Suites serve breakfast?

Yeah, our visitors adore the cooked-to-order breakfast here! Served daily between 6:30 AM and 11:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Chateau Victoria Hotel and Suites?

No, Chateau Victoria Hotel and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Victoria Hotel and Suites?

Yep, you can grab a meal at Chateau Victoria Hotel and Suites's onsite restaurant that serves breakfast, brunch, lunch and dinner.The dining venue is closed on Christmas Day.

What time are check-in & check-out at Chateau Victoria Hotel and Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1711 out of 2433 reviews
Rating 8 - Good. 479 out of 2433 reviews
Rating 6 - Okay. 152 out of 2433 reviews
Rating 4 - Poor. 50 out of 2433 reviews
Rating 2 - Terrible. 41 out of 2433 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Need to relocate the birds though 😂great hotel and staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bhavna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau Victoria was the perfect place to stay in Victoria. Easily accessible to the Empress Hotel, Inner Harbour, shopping on Government Street and many wonderful restaurants. The shuttle was extremely helpful in getting us to various places, including the Victoria Clipper terminal.
Stayed 2 nights in Jul 2025

8/10 Good

Briana

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were often busy. That was our only negative. The location to the waterfront was only a short walk away. We had a one-bedroom suite and it was very comfortable and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria Kiel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We will definitely go back!
Stayed 3 nights in Jul 2025

10/10 Excellent

K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating and responsive to customer needs. The room was spacious and meet the needs of our group very well. We were a generational girls trip, and it was perfect. Just a reminder though, that while breakfast is available, it does cost additional money at the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yuen Yuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and kind!
Stayed 5 nights in Jul 2025

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great dog friendly place.
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really only negative was limited & tight parking spaces
Stayed 2 nights in Jul 2025

10/10 Excellent

Ting Wei

Stayed 1 night in Jul 2025

8/10 Good

Linda, Billings

Staff writer as so accommodating!
Stayed 1 night in Jul 2025

8/10 Good

brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel in nice walking distance to downtown and water front.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy to explore.

Excellent walkable location. Friendly staff. Scored an upgraded room. Self-park was full but they valet parked our car for self-price. Roof top bar nearby was loud one night.
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Lobby nice but we were on second floor it was very noisy, beds are hard, our fridge was turned off so it wasn’t cold for a hole, fridge has no freezer, no microwave, room is very dark. Not worth the money
Stayed 1 night in Jul 2025

4/10 Poor

Anmol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved three rooms and none of them had s good view and the rooms are extremely small and conjusted. The evening doormans do nothing but stand there and dont help at all. We spent 3000 dollars for 2 days. Worst experience would not recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maradel, Bainbridge Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in downtown Victoria BC is excellent. The staff is very friendly and helpful and went out of their way to answer our questions and make recommendations. The property is well-maintained and rooms updated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adekola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay and a great choice. The location of the hotel offers convenient walking distance to the harbour and various other attractions. The hotel service and staff are very good as well. Highly recommend. Will likely always stay here for future trips to Victoria.
Stayed 7 nights in Jul 2025

10/10 Excellent

Susan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and great location. The room has a portable ac machine that kept it cool with constant white noise so easy to sleep with. Comfy bed. Modern room. Helpful, pleasant staff. Gorgeous flowers and entrance Easy walk to DT dining and waterfront. Would easily stay again.
Stayed 4 nights in Jul 2025