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Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel with free local area shuttle and bars/lounges

Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Traditional Room
Suite, 2 Bedrooms | Living area
Front of property - evening/night
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AU$405
includes taxes & fees
22 June - 23 June

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Premium bedding
Pillow-top bed
Blackout curtains
2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Premium bedding
Sofa bed
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

Highlights

Air conditioning
Free cots/infant beds
TV
Renovated in 2013
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Premium bedding
Pillow-top bed
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the area

Victoria

Chateau Victoria Hotel and Suites puts you in the heart of Victoria, within just a 10-minute stroll of popular attractions like Royal BC Museum and Victoria Harbour. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Vista 18 is open for breakfast, brunch, lunch and dinner. Clive's Classic Lounge is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the gym and Hot tub. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Downtown Victoria hotel include Victoria Clipper Ferry Terminal and Royal Jubilee Hospital.

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with free local area shuttle and bars/lounges
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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Exterior

Hotel Grand Pacific

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, 2,195 reviews
The price is AU$357
includes taxes & fees
30 June - 1 July
Hotel Grand Pacific

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

What is the cancellation policy at Chateau Victoria Hotel and Suites?

Chateau Victoria Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on 22 June 2025 start from AU$404.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau Victoria Hotel and Suites?

Yep, Chateau Victoria Hotel and Suites has a self car park with in/out privileges for CAD 20.00 per night.

Does Chateau Victoria Hotel and Suites have a pool?

Yep, and guests love it! Chateau Victoria Hotel and Suites has an indoor pool.

What luxury perks are available at Chateau Victoria Hotel and Suites?

Chateau Victoria Hotel and Suites features a health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Chateau Victoria Hotel and Suites a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Chateau Victoria Hotel and Suites.

Is Chateau Victoria Hotel and Suites family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Chateau Victoria Hotel and Suites is a hit with families.

Does Chateau Victoria Hotel and Suites serve breakfast?

Yeah, our visitors adore the cooked-to-order breakfast here! Served daily between 6:30 AM and 11:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Chateau Victoria Hotel and Suites?

No, Chateau Victoria Hotel and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Victoria Hotel and Suites?

Yep, you can grab a meal at Chateau Victoria Hotel and Suites's onsite restaurant that serves breakfast, brunch, lunch and dinner.The dining venue is closed on Christmas Day.

What time are check-in & check-out at Chateau Victoria Hotel and Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1523 out of 2185 reviews
Rating 8 - Good. 439 out of 2185 reviews
Rating 6 - Okay. 140 out of 2185 reviews
Rating 4 - Poor. 46 out of 2185 reviews
Rating 2 - Terrible. 37 out of 2185 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 1 night in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great room, awesome location! Downside, very warm. Older hotel, wallpaper was coming off (no biggy for us) pool is small and busy.
Stayed 1 night in Mar 2025

2/10 Terrible

Xiaojun

Liked: Cleanliness, staff & service, property conditions & facilities
Staying on the third floor, the room window offered no view at all, facing directly towards trash bins and a wall, and it became very noisy starting at 8 in the morning.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Stayed 6 nights in Mar 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lego Chateau Vic is cool, Chateau Vic is cooler.

Always a wonderful place to stay. Thank you Chateau Vic!
Stayed 1 night in Mar 2025

8/10 Good

Milo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at Vista 18 was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly easy check in. Close walking to distance to all amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
All expectations were met.
Stayed 2 nights in Mar 2025

4/10 Poor

Kerri

Stayed 1 night in Jan 2025

10/10 Excellent

Simren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was overall wonderful! The hotel has been beautifully renovated, and everything was clean and comfortable. The service was excellent, and the amenities were great. However, we stayed on the third floor, and there was a noticeable noise coming from above—possibly washers or dryers—which was quite disturbing at times. Other than that, it was a great experience. I’d recommend it, but lighter sleepers may want to request a quieter room.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there as my husband had an appointment at the hospital. Able to check in early with no problem. Had my dog and he was made welcome even had a treat bag. Room service was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Olajumoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

This was by far the best hotel stay I've had in BC. The service was exceptional, and the valet was super convenient. Room service was top-notch. I used to think BC hotels were subpar compared to those at similar prices in Ontario or around the world, but this hotel completely changed my perspective. I had a great time during my two-day trip.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Feb 2025

8/10 Good

Lakhvir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed two nights with my wife and 2 years old son. Our experience was amazing. Room was big and clean. Next time whenever we visit Victoria definitely we will stay there.
Stayed 2 nights in Mar 2025

8/10 Good

Ross, gibsons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the first time and enjoyed our experience. The hotel entry was very bright and inviting. Staff were friendly and courteous. Parking was easy and our room was very clean. We liked that the location was very walkable to everything we wanted to see in downtown Victoria. We also enjoyed breakfast at the Vista 18 rooftop restaurant with amazing views of Victoria. We will definitely stay again!
Stayed 1 night in Mar 2025

8/10 Good

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great staff, nice room, bad sleep

Wonderful staff, really nice room, but the noise at night made it very hard to get a decent sleep. Not the hotel’s fault, but still impacted this review
Stayed 2 nights in Mar 2025

6/10 Okay

Ibrahim

Stayed 2 nights in Mar 2025

10/10 Excellent

Ron

Business traveller, Travelled with partner
For a last minute booking, it turned out very well. Close to downtown, can walk everywhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that keeps me coming back because they get most things right and they have a great location, walkable to dining, attractions and shopping. A minor complaint — the channel guide on the tv is useless.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Wonderful staff and though the room was slightly dated it was very clean! Will definitely be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it so much
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Super friendly front desk agents. Also received an upgrade and everyone was accommodating to my dog. Great location, great value.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alesha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, lovely staff, wonderful stay!
Stayed 1 night in Mar 2025