Hotel Grand Pacific

4.0 star property
Boardwalk/promenade hotel with health club and sauna

Photo gallery for Hotel Grand Pacific

Exterior
Exterior
Signature Room, 2 Queen Beds, Harbour View
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Pet-friendly
The current price is AU$338
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
463 Belleville St, Victoria, BC, V8V1X3
  • Victoria Harbour
    ‪1 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪1 min walk‬
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(107 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, Harbour View

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Harbour View

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, City View

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, Harbour View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Victoria

A luxury stay in the heart of Victoria awaits you at Hotel Grand Pacific. Within steps you'll find popular attractions like Victoria Harbour and Victoria Clipper Ferry Terminal. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Fathom, serves local cuisine and is open for breakfast, brunch and dinner. The Pacific Lounge is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 10000 square feet (929 square metres) of event facilities include 12 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Inner Harbour hotel include Royal BC Museum and within 30 minutes you'll find Save-On-Foods Memorial Centre.

What's nearby

  • Victoria Harbour - 1 min walk - 0.0 km
  • Victoria Clipper Ferry Terminal - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Royal BC Museum - 6 min walk - 0.5 km
  • Victoria Fisherman's Wharf - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 27 min drive

Restaurants

  • ‪Milestones - ‬6 min walk
  • ‪Chocolats Favoris - ‬8 min walk
  • ‪Floyd’s Diner - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hotel Grand Pacific

Boardwalk/promenade hotel with health club and sauna
Hotel Grand Pacific offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the luxury Hotel Grand Pacific. For a fee, parking is available.

  • 304 guestrooms or units
  • 10 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Grand Pacific offers 304 accommodations with a safe and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 23 per night; includes in/out privileges)
  • Valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Café
  • Fathom
  • The Pacific Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults and CAD 6 to 10 for children
  • Self-parking fee: CAD 23.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Pacific
Grand Pacific
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific
Hotel Grand Pacific Victoria
Hotel Pacific Grand
Pacific Grand
Pacific Grand Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Frequently asked questions

What is the cancellation policy at Hotel Grand Pacific?

Hotel Grand Pacific offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Pacific?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Pacific on 9 Oct 2025 start from AU$338.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Pacific?

Yep, Hotel Grand Pacific has a self car park with in/out privileges for CAD 23.00 per night.

Does Hotel Grand Pacific have a pool?

Yep, and guests love it! Hotel Grand Pacific has an indoor pool and a kids' pool.

What luxury perks are available at Hotel Grand Pacific?

Hotel Grand Pacific features a health club, an indoor pool and 1 hot tub.

What makes Hotel Grand Pacific a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Grand Pacific.

Is Hotel Grand Pacific family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as travel cots in the guestrooms, it's no surprise that Hotel Grand Pacific is a hit with families.

Are there hot tubs in the rooms at Hotel Grand Pacific?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Grand Pacific serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Grand Pacific?

No, Hotel Grand Pacific does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Pacific?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Pacific?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Pacific?

Cats and dogs are welcome at Hotel Grand Pacific, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Reviews

Hotel Grand Pacific Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1857 out of 2621 reviews
Rating 8 - Good. 526 out of 2621 reviews
Rating 6 - Okay. 159 out of 2621 reviews
Rating 4 - Poor. 43 out of 2621 reviews
Rating 2 - Terrible. 36 out of 2621 reviews

Reviews

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing that wasn’t great/ location- quality- room- staff and services. Would highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel. Great location within walking distance to downtown or Fishermans Wharf. Clean rooms, and friendly staff. The restaurant meals we had were really good as well, with a nice patio overlooking the harbour. The pool exceeded our expectations, as it had long lengths to swim along with a sauna in a covered area. The parking was also super efficient underground and connected easily to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a noce place. Beds are hard but otherwise nice rooms and convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Terry

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
musty smell in the room..... room is a bit dated
Stayed 1 night in Jun 2025

10/10 Excellent

debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful views
Stayed 1 night in Jun 2025

10/10 Excellent

Manreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Daria

Stayed 1 night in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

John Arnel, LYNNWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that they have a 25 meter pool with 3 lanes.✨👍✨
Stayed 3 nights in May 2025

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness
Beds were very comfortable, rooms are getting a bit dated.
Stayed 3 nights in Jun 2025

8/10 Good

Gye Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

YUHONG

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Jun 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Amazing view and location. Staff were friendly and helpful. Could use some updates.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities
Stayed 1 night in Jun 2025

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location easy to walk to attractions. Great gym and pool amenities. The bed was too hard for my preferences.
Stayed 3 nights in Jun 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was great, location is perfect, very friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Malika

Travelled with partner
Liked: Amenities
The staff is great and the property is beautiful however the rooms are pretty outdated. I wouldn’t pay as much had I known. Otherwise the main lobby and restaurant seem good!
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Except for the room not being ready at 4:15 when I arrived the stay was wonderful ! I received a voucher for the late arrival . The happy hour , dinner and breakfast was great . I would recommend this hotel !
Beautiful location!
Stayed 2 nights in Jun 2025

2/10 Terrible

Serge

Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad service No tissue in the room and Called the front desk and waited for half an hour but no tissue was sent to the room ! when I took a shower I found that there was no shower gel also…Really bad service Even the most basic service could not be done especially the front desk staff, a male manager, had a very bad attitude Reacted to the situation with him and he used the environmental reasons to explain everything that happened... attitude was very arrogant very Disappointing.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Jun 2025