Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Room, Multiple Beds, Kitchen | Private kitchen
Interior
Front of property
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services
The current price is AU$229
includes taxes & fees
16 June - 17 June

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

Basic Room, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Burnside hotel include Royal BC Museum and University of Victoria.

What's nearby

  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Royal BC Museum - 4 min drive - 2.9 km
  • Victoria Harbour - 4 min drive - 3.2 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.5 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 16 June 2025 start from AU$229.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 651 out of 1352 reviews
Rating 8 - Good. 478 out of 1352 reviews
Rating 6 - Okay. 134 out of 1352 reviews
Rating 4 - Poor. 45 out of 1352 reviews
Rating 2 - Terrible. 44 out of 1352 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jaswinder

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hyunjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Visali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Arbutus Inn recently and due to some of the reviews we had read about bugs etc., we were a bit skeptical but it turned out to be a very pleasant experience and no bugs anywhere. We chose the ground floor and found our room quite spacious, very clean and everything was in working order. The front desk staff were very friendly and gave us the supplies when asked , without any hesitation. Having free parking and a car rental company next to checkin was an added bonus. On the whole we would definitely recommend this hotel. It is within 2 blocks from a huge shopping Mall too. We would rebook this hotel without any hesitation.
Stayed 5 nights in Mar 2025

10/10 Excellent

Robin

Travelled with family
Clean and comfortable, great deal!
Stayed 1 night in Sep 2023

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bunch of Qi’s going around on
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Audrey, Kleefeld

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Terrible cannibas smoke coming into room from our window. Asked several times to have TV repaired before it was done.
Stayed 2 nights in Mar 2025

8/10 Good

Roop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Pallavi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2025

6/10 Okay

Florence

Travelled with family
Stayed 2 nights in Feb 2025

8/10 Good

Jules, Langley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and courteous, the rooms are clean,the only thing I missed with it was that it doesn’t have an elevator.
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mikel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good location clean room good price
Stayed 1 night in Feb 2025

10/10 Excellent

Jaswinder

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vienna, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SHAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People smoking in front of the entrance.
Stayed 1 night in Feb 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Arbutus inn! Great quality and price thank you so much
Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for renovated rooms/baths; quiet; some homeless activity in a mostly commercial business area. No bother to us / but solo travellers may reconsider. No elevator.
Stayed 1 night in Feb 2025

8/10 Good

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities
Was quite content no issues
Stayed 2 nights in Feb 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The Arbutus met our needs exactly. Clean, comfortable, quiet and surprisingly affordable. It was close enough to downtown that my family could spend the day walking the shops of Victoria.
Stayed 1 night in Feb 2025