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Arbutus Inn

3.0 star property

Photo gallery for Arbutus Inn

Property entrance
Interior entrance
Flat-screen TV
Room, Multiple Beds, Kitchen | Private kitchen
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is AU$205
includes taxes & fees
18 May - 19 May

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(81 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(79 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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The price is AU$230
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18 May - 19 May
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About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Within a 30-minute drive of this 3-property class Burnside hotel, attractions include University of Victoria and Butchart Gardens.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • Topaz Park - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Arbutus Inn

Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This 3-star Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 3,532 reviews
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18 May - 19 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on 18 May 2026 start from AU$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 948 out of 1865 reviews
Rating 8 - Good. 631 out of 1865 reviews
Rating 6 - Okay. 181 out of 1865 reviews
Rating 4 - Poor. 56 out of 1865 reviews
Rating 2 - Terrible. 49 out of 1865 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff were great. If I needed something they helped me out right away.
Stayed 7 nights in Feb 2026

10/10 Excellent

Qais

Stayed 1 night in Jan 2026

8/10 Good

MOHSEN

Stayed 2 nights in Feb 2026

8/10 Good

Devdeep

Stayed 1 night in Feb 2026

10/10 Excellent

Hazel Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Friendly and very accomodating staff.
Stayed 1 night in Feb 2026

8/10 Good

Vishal

Stayed 1 night in Feb 2026

8/10 Good

MOHSEN

Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, and the staff was amazing. thank you :)
Stayed 1 night in Feb 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were extremely friendly. Nice and quiet room. I did ask you for a refund for the last night and you said you would call the hotel and ask me to wait on the line, after 30 min. approx we were disconnected. I spoke with the desk and they told me you called and they would refund the last night. I don't have that refund on my card.
Stayed 3 nights in Feb 2026

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the place was clean and tidy.
Stayed 2 nights in Jan 2026

8/10 Good

Angus

Staff was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Bill

Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
It was a nice for 1 overnight stay for me. Room was clean, staff was great & accommodating when I required additional supplies. Also made sure I had a ground level suite due to disability. They even allowed an early check in (I arrived by bus fr another city). My deposit was returned immediately, maybe b4 I even left the building ~ lol.
Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Rajdeep

Stayed 3 nights in Jan 2026

10/10 Excellent

sagarjeet

Stayed 2 nights in Jan 2026

10/10 Excellent

Eyob

Business traveller, Travelled with group
Liked: Staff & service, amenities
Everything was good
Stayed 1 night in Jan 2026

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Very courtrous staff, clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

James, Salt Spring Island

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
totally equipped and well appointed with very comfortable bed refrigerator microwave coffee maker- I was very impressed especially for the reasonable price.
Stayed 1 night in Jan 2026

8/10 Good

Heather

Business traveller
Liked: Cleanliness
Room was good. Thin walls though. I could hear the TV in the next room. Luckily we both hit the hay @ the same time.
Stayed 1 night in Jan 2026

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was very clean with great front counter/ customer service.
Stayed 2 nights in Jan 2026

8/10 Good

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The Arbutus Inn was a great place to stay for me. I had booked last minute and was very pleasantly surprised by how wonderful my stay was. The initial greeting during registering was very professional and welcoming thanks to "Josh" at the desk. The entire building is well laid out, clean, newly renovated for the most part (some renovations were going on outside my room but during the day and not disruptive - wiring upgrades). The cleanliness was on immaculate level. Parking was a breeze and I felt very secure in that area with the lighting and outdoor security cameras. I was there for a couple of nights and the items in the box of my truck were never disturbed. Would highly recommend the rooms with the bathtubs. The soaker tub was amazing. Check out the pictures for context. They only have a few rooms with this addition. After I checked out, I realized I had left alot of items in the freezer/fridge (very handy to have) and phoned the front desk. "Lise" collected it for me and had it waiting very shortly after I had called. Staff here is exceptional. Hands down. Beds comfortable and linens on the higher end.
Very spacious for a mini fridge
As Comfortable as it looks!!
Stayed 2 nights in Dec 2025