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Arbutus Inn

2.0 star property

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Exterior
Interior entrance
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is AU$109
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(66 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(31 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(67 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Burnside hotel include Victoria Fisherman's Wharf and University of Victoria.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Chinatown - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 24 Feb 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on 8 Mar 2026 start from AU$108.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 855 out of 1715 reviews
Rating 8 - Good. 591 out of 1715 reviews
Rating 6 - Okay. 170 out of 1715 reviews
Rating 4 - Poor. 52 out of 1715 reviews
Rating 2 - Terrible. 47 out of 1715 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Stayed 1 night in Nov 2025

8/10 Good

Luke

Business traveller
Liked: Cleanliness
Clean room, good shower, friendly staff, fine bed. Really impressed actually for the price. Is it new or perfect? No. But I definitely would stay agin
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrey

Stayed 1 night in Nov 2025

4/10 Poor

Ayn, Burnaby

Travelled with family and small children
The room was ok however a/c seemed to not work so we just opened the windows. Be extra careful with booking as guests regardless of age are counted as an adult. Our family was 4 adults and 3 kids (4,6,9) and we were counted and billed as 7persons.
Stayed 2 nights in Nov 2025

8/10 Good

Elin

Stayed 1 night in Nov 2025

8/10 Good

helen

Business traveller
Liked: Cleanliness, amenities
The room was very clean, the parking so easy, the location very convenient as well very quiet at night. I liked the option of having a window open a couple inches. They seemed very protective of their towels, no barh towel on arrival and only one left in the room the next day. The morning desk person could have spoken to me kindly when I requested my room to be made up. It was a working trip and kindness goes a long way. I wasn't asking for the world just my room freshened and stocked. Otherwise a very pleasant stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Layla

Stayed 2 nights in Nov 2025

10/10 Excellent

ben

Stayed 1 night in Oct 2025

10/10 Excellent

Victorciano

Stayed 1 night in Nov 2025

10/10 Excellent

caitlin

Stayed 1 night in Oct 2025

10/10 Excellent

Robert van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Teena L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Kitchen had everything we needed. Free parking right by door to go up to our room. Nice size unit. A separate full bedroom as well a king sized bed. Would highly recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Yurina

Liked: Cleanliness, staff & service, amenities
That’s perfect with good price! And all staff ( receptionist and cleaning crew) is very kind and careful. And they kept our room clean and it made us comfortable. I’ll definitely come back here soon:)
Stayed 5 nights in Nov 2025

10/10 Excellent

Aoi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was good
Stayed 2 nights in Nov 2025

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 5 nights in Nov 2025

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was renovated and looked brand new! very clean and nicely decorated. We enjoyed our stay very much.
Stayed 1 night in Nov 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service
Still a great place to stay! Affordable and clean!!
Stayed 1 night in Nov 2025

10/10 Excellent

Laurie, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
It was homey, clean and safe. The staff were amazing. I’ll definitely stay there again!
Stayed 4 nights in Oct 2025

8/10 Good

REBECCA BALBAS

Stayed 1 night in Nov 2025

10/10 Excellent

Wilhelmina

Liked: Cleanliness, amenities, property conditions & facilities
The suite is spotless. Checking in is swift and seamless. But the place is not friendly to the physically challenge, no elevator. But is you’re able to make it to a couple of flight of stairs, it’s perfect. Affordable and spic and span
Stayed 1 night in Nov 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
It was better than we expected. Nice staff, easy check in and check out. We will definitely stay there again
Stayed 1 night in Nov 2025

8/10 Good

Marilou

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to bus routes and other popular destinations; courteous staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Julienne, Surrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's no kitchen on site. Parking was very convenient and safe. Staff were receptive to my needs. Only slight downside is there was no working heating system in my room. There were 3 portable space heaters in my room. Only 2 worked. It didn't really bother me, but a couple or family might find themselves tripping over heaters. And it's not as effective as baseboards or forced air. No heat was on when I arrived. It took a long time to heat the room up, and then I ended up waking up in a pool of sweat. Room was super clean and a great value for Victoria.
Stayed 3 nights in Oct 2025