Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Business centre
Interior
Front of property
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services
The current price is AU$92
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .In proximity to this Burnside hotel you'll find Butchart Gardens.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Chinatown - 19 min walk - 1.6 km
  • Uptown Center - 20 min walk - 1.7 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪2% Jazz Coffee - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 16 Dec 2025 start from AU$91.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 803 out of 1641 reviews
Rating 8 - Good. 575 out of 1641 reviews
Rating 6 - Okay. 163 out of 1641 reviews
Rating 4 - Poor. 52 out of 1641 reviews
Rating 2 - Terrible. 48 out of 1641 reviews

Reviews

6/10 Okay

Hasan

Washroom is good. Room is too small
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little Inn

Wonderful little two night stay at the Arbutus Inn. Best friend and I were in town for a wedding, needed something somewhat central with parking for two nights. The staff at the front desk were very friendly! Rooms were spotless, beds comfy, LOADS of parking in the parking lot, and great that your only steps away from some pubs, brunch places, Pho places and coffee shops. The rooms come with a AC unit, which was nice during the hot days. Only thing that bothered me was the "scent" that they use in the main lobby...it smells like someone dosed themselves in cologne. Its not a bad smell, just a strong smell. Like the smell hits you on the walk in! You dont smell it in the hallways or rooms, so it dosnt effect our stay. Im just shocked they would have strong smell like that in their lobby.
Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk people.
Stayed 1 night in Aug 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
It is a better than expected property. There were people smoking weed in the parking lot when we arrived. But the property exceeded my expectations.
Stayed 1 night in Aug 2025

6/10 Okay

Yu

Liked: Cleanliness
The room is very tight for two queen beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Cheerful. Staff was excellent.
Stayed 1 night in Aug 2025

4/10 Poor

Jiyoung

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
It was always loud in the moring from 9am by banging doors and shouting at each other among the cleaning staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Older hotel but clean and comfortable. A bit worn in places - carpets and woodwork.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Second visit here - budget friendly, easy parking, and pleasant staff. Rooms are great - just had a soak in a free standing deep tub.
Stayed 1 night in Aug 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when wanting.to save money. Place was nice overall and met our needs.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Elena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Room was comfortable enough , but too warm with no thermostat , baseboard heat (?) Very small AC unit insufficient . Bathroom very nicely done , good hot water . Rest was well enough .
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Travelled with partner
Clean, room has fridge freezer and microwave, good service at front desk. Well impressed!
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget friendly place to stay. Very clean and comfortable. It was great to have a fridge and microwave in the room and a coffee maker. Staff were friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Air conditioning was a bit difficult to get right.
Stayed 2 nights in Aug 2025

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is small but excellent - rooms were nicely done up and clean. As near as it was to Douglas Street it was very quiet. Will stay again. I found it a little tricky to get into the property.
Stayed 1 night in Aug 2025

8/10 Good

Jaye

Very accessable
Stayed 2 nights in Aug 2025

10/10 Excellent

Octavio Augusto

Everything was perfect. People and housekeeping were very nice and helpful
Stayed 22 nights in Jul 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind and helpful. Room was clean and quiet. Bed was a too hard, but that’s personal preference. Definitely best deal in town.
Stayed 2 nights in Aug 2025

8/10 Good

Mahboubeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Aug 2025

10/10 Excellent

David B

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Very good experience. Could use a litte more visual separation from street and adjoining business that is located on the property (National Car Rental)
Stayed 3 nights in Aug 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Half an hour walk from the centre.
Stayed 1 night in Aug 2025