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Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Business centre
Front of property
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services
The current price is AU$96
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .In proximity to this Burnside hotel you'll find Butchart Gardens.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Chinatown - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪2% Jazz Coffee - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Standard Room, 2 Double Beds
Red Lion Inn and Suites
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 3,500 reviews
Red Lion Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 19 Dec 2025 start from AU$95.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 808 out of 1650 reviews
Rating 8 - Good. 579 out of 1650 reviews
Rating 6 - Okay. 163 out of 1650 reviews
Rating 4 - Poor. 52 out of 1650 reviews
Rating 2 - Terrible. 48 out of 1650 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice affordable stay in a decent location

Front desk were extremely patient and lovely when I showed up all flustered and wound up making their job way harder than it needed to be by forgetting my credit card and then leaving my ID at the front desk. It was pretty clean, though there were some things on the walls that I opted not to investigate. Beds were comfy. Walls a bit thin. You'd never guess you're that close to the main road, it really wasn't noisy. The fridge was extremely loud and my neighbours were a bit noisy (thin interior walls but solid outside I guess?)
Stayed 2 nights in Sep 2025

8/10 Good

Satyabrata

Good and convenient place to stay
Stayed 2 nights in Sep 2025

8/10 Good

Niles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For an older inn it was well appointed modern fixtures. Comfortable bed. Had abit of old smoking odor was the only downside. Otherwise grest place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in desk employee was very friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We noticed ants around the TV counter, bedside tables, and in the bathroom. Furthermore, on the day of our check-in, the attendant was unhelpful. When we inquired about the nearest restaurant, he provided us with incorrect information and did not offer adequate assistance.
Stayed 2 nights in Sep 2025

8/10 Good

Kim

Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a number of times over the past decade. It is clean, quiet, the beds are comfortable and it's close to downtown. It's reasonably priced and we'll be staying here again...
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has good old fashioned charm! The rooms are clean, well appointed, with nicely updated bathrooms and comfortable beds. The location is not in the thick of things, but it opens up opportunities beyond downtown Victoria.
Stayed 1 night in Sep 2025

2/10 Terrible

Denis, Cornwall

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff were helpful and welcoming. I would recommend this charming hotel to all and I will definitely return the next time I am in Victoria.
Stayed 1 night in Sep 2025

8/10 Good

Violet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to find and central to where we needed to go. Clean, quiet, basic and reasonable priced. Friendly service
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Sep 2025

8/10 Good

Randy, Halfmoon. Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 1 night in Sep 2025

8/10 Good

Paula

Coffee sucks.

I like to wake up to a good cup of coffee. The motel to far to walk for a quick up of coffee. Please consider better coffee makers OR at least a good coffee machine in lobby to go get one.
Stayed 1 night in Sep 2025

4/10 Poor

David, Battleground

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok, but it had a bad smell. Also the walls were thin so the neighbors talking until 4AM kept us awake. They also do not provide service to the room and do not leave adequate supplies for your stay so you have to go request additional coffee, soap, etc. I would not recommend this place. It could be better with some effort on thier part.
Stayed 3 nights in Sep 2025

8/10 Good

brad

Stayed 1 night in Sep 2025

6/10 Okay

Marguerite

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No stairs.Shopping close by.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gail

Stayed 1 night in Sep 2025

6/10 Okay

Arshdeep kaur

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The kitchen wasn’t clean but next day staff sent housekeeping to clean the kitchen ( which was just okay). Staff wasn’t friendly at all ( like no greetings at all) and most of the time no one was on the front desk. There was a strong bad smell in the room when we first entered. Location was fine, near Tim horotns and small grocery store. We really liked the location. Thank you
Stayed 3 nights in Sep 2025

8/10 Good

Danny Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fair pricing, clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

Sukhdeep

Liked: Amenities, property conditions & facilities
Perfecto
Stayed 1 night in Sep 2025

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
well maintained
Stayed 2 nights in Sep 2025

10/10 Excellent

Chandana

Disliked: Staff & service, amenities
Property good
Stayed 3 nights in Sep 2025

10/10 Excellent

Jiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, nice staff, good location.
Stayed 1 night in Sep 2025