Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Business centre
Interior
Interior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services
The current price is AU$102
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Place, Victoria Harbour
    ‪4 min drive‬
  • Place, Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Burnside hotel include Save-On-Foods Memorial Centre and Royal BC Museum.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Royal BC Museum - 4 min drive - 2.9 km
  • Victoria Harbour - 4 min drive - 3.2 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.5 km
  • Victoria Fisherman's Wharf - 6 min drive - 4.2 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪2% Jazz Coffee - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 4 Nov 2025 start from AU$102.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 781 out of 1608 reviews
Rating 8 - Good. 567 out of 1608 reviews
Rating 6 - Okay. 158 out of 1608 reviews
Rating 4 - Poor. 53 out of 1608 reviews
Rating 2 - Terrible. 49 out of 1608 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Satinder

Liked: Staff & service, property conditions & facilities
Our bed sheets were dirty and ac was not working properly
Stayed 1 night in Jul 2025

6/10 Okay

Bipin

Disliked: Staff & service
Overall for the price it is ok but few things to lit on was the bathroom being dirty and corridors being noisy at night
Stayed 1 night in Jul 2025

2/10 Terrible

hongyu

Stayed 1 night in Jul 2025

8/10 Good

Hans

Stayed 2 nights in Jun 2025

8/10 Good

Geoffrey Earle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably comfortable room, although air conditioning barely sufficient to cool room on hot day. Located on main road into downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

Wei Min

Stayed 1 night in Jul 2025

8/10 Good

Steven, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! Would stay again! Accommodating and friendly staff!
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved our room but the kitchen wasn’t stocked with coffee, sweet n low, or cups.
Stayed 1 night in Jul 2025

10/10 Excellent

Robb, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Dalton

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fresh and updated, service was first rate and price was great considering time of the year , summer high season cheers
Stayed 1 night in Jul 2025

2/10 Terrible

Wen-Hung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Sarah

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The lactation was nice and the rooms weren’t bad the issue was the sliver fish we found in our room and when we went to the front desk and even brought a silver fish we had killed they didn’t do anything about it
Stayed 1 night in Jul 2025

2/10 Terrible

Ehsan

Stayed 4 nights in Jul 2025

8/10 Good

kenny

Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Stayed 2 nights in Jun 2025

6/10 Okay

Kyle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was okay, window “view” was of the side of a truck in an alleyway. Homeless people all over the place, and in a poor area of town. Did not feel safe walking around. Parking lot was on a hill and got several door dings from being parked there.
Stayed 3 nights in Jul 2025

6/10 Okay

RACHEL

Stayed 1 night in Jul 2025

8/10 Good

Edgar

Liked: Staff & service
Friendly staff, clean room and newly renovated bathroom. Parking lot is small and tight. Close to downtown and everything I wanted to see!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price for a nice room.

Staff was courteous and friendly. Our room was very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

K

Stayed 2 nights in Jun 2025

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, had the truck parked right outside the room so that was very nice. Ac, overall good for the price
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

It was clean and close to sights short drive!
Stayed 3 nights in Jun 2025