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Four Points by Sheraton Victoria Gateway

Property class: 3.5

Photo gallery for Four Points by Sheraton Victoria Gateway

A balcony with a view of mountains and trees.
A compact hotel room with a kitchenette, a dining area with two chairs, a desk with a chair, and a large flat-screen TV mounted on the wall.
A hotel room with two beds, a desk, a chair, a television, and a large window offering a view.
A conference room with red chairs arranged in a semi-circle, a whiteboard, and a presentation screen.
A multi-story building with a stone facade and a series of windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
The current price is AU$317
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, Goldstream Provincial Park
    ‪5 min drive‬
  • Place, Thetis Lake
    ‪5 min drive‬
  • Place, Langford Lanes
    ‪8 min drive‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony (Kitchenette)

A hotel room with a bed, desk, chairs, and large windows offering a view of the outdoors.

Studio, 1 King Bed, Balcony (Kitchenette)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony (Kitchenette)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a view.

Studio, 2 Queen Beds, Balcony (Kitchenette)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

Victoria

At Four Points by Sheraton Victoria Gateway you'll be 3 km (1.9 mi) from Thetis Lake and 4.3 km (2.7 mi) from Langford Lanes. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Metropolitan Grill & Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym, Hot tub and sauna. 54896 square feet (5100 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 3.5-property class Victoria hotel, attractions include Victoria Harbour and Victoria Clipper Ferry Terminal.

What's nearby

  • Goldstream Provincial Park - 5 min drive - 4.9 km
  • Thetis Lake - 5 min drive - 4.8 km
  • Elements Casino - 7 min drive - 5.8 km
  • Langford Lanes - 8 min drive - 3.4 km
  • Royal Roads University - 9 min drive - 4.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 34 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Dairy Queen Grill & Chill - ‬16 min walk
  • ‪Rhino Coffee House - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Four Points by Sheraton Victoria Gateway

As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 54896 sq ft of conference space
  • 5100 sq. m of conference space
  • Built in 2008
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 12 to 15 for children
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on 15 Oct 2026 start from AU$317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Victoria Gateway?

Yep, Four Points by Sheraton Victoria Gateway has a free self car park.

Does Four Points by Sheraton Victoria Gateway have a pool?

Four Points by Sheraton Victoria Gateway has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Four Points by Sheraton Victoria Gateway a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Victoria Gateway.

Is Four Points by Sheraton Victoria Gateway family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Victoria Gateway is a hit with families.

Does Four Points by Sheraton Victoria Gateway serve breakfast?

Yeah, cooked-to-order breakfast is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Victoria Gateway?

No, Four Points by Sheraton Victoria Gateway does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Victoria Gateway?

Yep, you can grab a meal at Four Points by Sheraton Victoria Gateway's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points by Sheraton Victoria Gateway?

No, only service animals are allowed.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1068 reviews
Rating 8 - Good. 274 out of 1068 reviews
Rating 6 - Okay. 84 out of 1068 reviews
Rating 4 - Poor. 35 out of 1068 reviews
Rating 2 - Terrible. 48 out of 1068 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating with early check in.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, hotel is quiet and the staff are friendly and helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very clean property. The rooms were comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was hassle free, room was clean and had everything needed for my stay. Staff were all friendly and helpful, would stay again
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to eat
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and quiet
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean dog friendly hotel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly upon arrival!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities, were in excellent condition.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beds were great, property was clean, and the staff were truely lovely. We got scammed by another booking and wound up staying here very last min, so we were quite panicked when we arrived the staff were helpful, kind, and overall just changed the tone of our day to pleasant. Will absolutely stay again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the room was very clean, lots of parking; will for sure stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magda and Promo really know how to treat guests, from the amazing greeting in the hall to giving me an extra water, they really know how to make a person feel good, I arrived at 1130 pm after a long 15 hour drive, the staff made my stay amazing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether your traveling for work with family or solo.. This is an amazing hotel Friendly knowledgeable staff, Big clean rooms. Pool,hot tub, steak room, sauna and gym close to all amenities, 15 minutes from downtown Victoria
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thisnis a great place for a high qualitybstay outside the tourist zone of Bictoria. Lots of shopping, Costco next door and lots of pubs and eateriesnin the area. I keep coming back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff amiability!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOMS WERE VERY CLEAN THE STAFF VERY COURTISE THERE IS NOT MUCH THAT CAN BE SAID ABOUT THE HOTEL EXCEPT IT WAS ALL EXCELENT AND NO COMPLAINTS.
Stayed 9 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as advertised. Room was clean and bed comfortable
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, loved the pool
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is good because it’s clean and comfortable.
Stayed 1 night in Jan 2026