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Four Points by Sheraton Victoria Gateway

Property class: 3.5

Photo gallery for Four Points by Sheraton Victoria Gateway

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A modern bar area with wooden beams, bar stools, and a counter.
A multi-story hotel with a parking lot and a well-lit driveway.
A spacious lobby with a curved wooden staircase, a glass railing, and a seating area with wooden shelves.
An outdoor patio area with wooden seating, tables, and umbrellas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Air-conditioning
The current price is AU$283
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, Goldstream Provincial Park
    ‪5 min drive‬
  • Place, Thetis Lake
    ‪5 min drive‬
  • Place, Elements Casino
    ‪7 min drive‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(108 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and a window with curtains.

Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Junior Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

A hotel room with two beds, a dining table with chairs, a TV, and a view of the outdoors.

Suite, 1 Bedroom, Balcony, Corner

8.2 out of 10
Very good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

A hotel room with a bed, a desk, two chairs, a TV, and large windows offering a view of the outdoors.

Suite, 1 King Bed, Balcony, Corner (Balcony)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a wooden floor, a sofa, a chair, a desk, a lamp, a TV, and a view of the outdoors.

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Victoria

At Four Points by Sheraton Victoria Gateway you'll be 3 km (1.9 mi) from Thetis Lake and 4.3 km (2.7 mi) from Langford Lanes. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Metropolitan Grill & Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym, Hot tub and sauna. 54896 square feet (5100 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 3.5-property class Victoria hotel, attractions include Victoria Harbour and Victoria Clipper Ferry Terminal.

What's nearby

  • The Langford Station Off-Leash Area - 6 min drive - 2.3 km
  • Hatley Castle - 12 min drive - 5.5 km
  • Government Street - 15 min drive - 14.5 km
  • Royal BC Museum - 21 min drive - 16.7 km
  • University of Victoria - 26 min drive - 17.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 34 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Original Joe's Restaurant & Bar - ‬5 min drive
  • ‪Tim Hortons - ‬11 min walk

About this property

Four Points by Sheraton Victoria Gateway

As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 54896 sq ft of conference space
  • 5100 sq. m of conference space
  • Built in 2008
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 12 to 15 for children
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of 26 Aug 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on 13 Sept 2026 start from AU$283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Victoria Gateway?

Yep, Four Points by Sheraton Victoria Gateway has a free self car park.

Does Four Points by Sheraton Victoria Gateway have a pool?

Four Points by Sheraton Victoria Gateway has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Four Points by Sheraton Victoria Gateway a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Victoria Gateway.

Is Four Points by Sheraton Victoria Gateway family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Victoria Gateway is a hit with families.

Does Four Points by Sheraton Victoria Gateway serve breakfast?

Yeah, cooked-to-order breakfast is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Victoria Gateway?

No, Four Points by Sheraton Victoria Gateway does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Victoria Gateway?

Yep, you can grab a meal at Four Points by Sheraton Victoria Gateway's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points by Sheraton Victoria Gateway?

No, only service animals are allowed.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1057 reviews
Rating 8 - Good. 277 out of 1057 reviews
Rating 6 - Okay. 78 out of 1057 reviews
Rating 4 - Poor. 34 out of 1057 reviews
Rating 2 - Terrible. 48 out of 1057 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to eat
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and quiet
Stayed 1 night in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly upon arrival!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether your traveling for work with family or solo.. This is an amazing hotel Friendly knowledgeable staff, Big clean rooms. Pool,hot tub, steak room, sauna and gym close to all amenities, 15 minutes from downtown Victoria
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean dog friendly hotel!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the room was very clean, lots of parking; will for sure stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff amiability!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Shaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as advertised. Room was clean and bed comfortable
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, small pool
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free morning coffee, room was big and spacious, loved having the deck, but it was quite noisy due to traffic. Staff was helpful and friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chin Kai Nie

Liked: Cleanliness, staff & service, amenities
The hotel is good because it’s clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, loved the pool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ms.

Liked: Cleanliness, property conditions & facilities
The room is clean and the beds are really comfortable.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had nice spacious junior suite. Carpet had a few stains and the shower head was old and had little water pressure. Other than that, it was a comfortable stay. Nice and close to a lot amenities. Staff were very friendly.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Overall happy with my stay - everything was as expected. Staff were kind, room was clean & the hotel is in a really accessible area with lots of options for dining.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and lobby but restaurant quite limited - vegetarians not well served, breakfast quality meh. Location is not very walkable, but convenient access to highway.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mark

The room was clean and updated with a small kitchen no stove but sink microwave toaster dishes, well thought out.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Kelly

I couldn't stay because I did not have a credit card....not impressed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Always an outstanding stay here at Four Points. Been staying here every few weeks for work and they have always been wonderful and easy.
Stayed 4 nights in Jan 2026