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Helms Inn

2.0 star property

Photo gallery for Helms Inn

Lobby
Double Room
Lobby
Property grounds
Basic Studio, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$224
includes taxes & fees
23 Apr - 24 Apr

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(128 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(89 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Victoria

Helms Inn puts you in the heart of Victoria, within just a 10-minute stroll of popular attractions like Royal BC Museum and Victoria Harbour. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this James Bay hotel include Victoria Clipper Ferry Terminal and University of Victoria.

What's nearby

  • Royal BC Museum - 1 min walk - 0.2 km
  • Government Street - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 7 min walk - 0.6 km
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.8 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪Tractor - ‬8 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Q At The Empress - ‬7 min walk

About this property

Helms Inn

Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior detail
James Bay Inn Hotel & Suites
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
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The price is AU$203
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helms Inn?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Helms Inn on 23 Apr 2026 start from AU$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1055 out of 1503 reviews
Rating 8 - Good. 373 out of 1503 reviews
Rating 6 - Okay. 56 out of 1503 reviews
Rating 4 - Poor. 15 out of 1503 reviews
Rating 2 - Terrible. 4 out of 1503 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Trevor

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Big clean room, staff were incredibly kind. We couldn’t have asked for a better stay!
Stayed 3 nights in Jan 2026

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean comfortable room. Liked the kitchen.
Stayed 1 night in Dec 2025

8/10 Good

DJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great location. Would highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Caralee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice affordable place to stay. Lovely staff and comfy beds. Fully equipped kitchens.
Stayed 5 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The amenities were good It was nice to have a renovated room but the couch seemed old and smelled making the stay less enjoyable as in the past
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our third time staying at the Helm's Inn. We love the location and that rooms have kitchenettes so that we can make meals daily. It is close to downtown, across for a beautiful park. Unfortunately our stay was not as pleasant as before. The room had a strong odor for the first few days after we arrived. Also, our room was much smaller than the other rooms in the past. The bedroom was cramped and the living area was small which was not the case the other times although we booked the same style of room as always. Staff are helpful and the room was very clean but the odor and room size made the Helm's Inn a less appealing option for the next time we visit Victoria.
Stayed 8 nights in Dec 2025

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
Good value for Victoria inner harbor location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

All very good
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the fact that there were no carpets in the rooms. It was extremely clean. The staff replaced our towels, even though they had minimal staff during Christmas holidays. Everyone was really friendly, attentive and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, the kitchen had everything we needed.
Stayed 6 nights in Dec 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious! We enjoyed the large kitchen and living room, and that there was a separated bedroom area with the two double beds. The mini-balcony space was cute too, with some welcoming birds chirping away.
Stayed 1 night in Dec 2025

8/10 Good

M Carmela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to have a kitchen in the room. The beds were really squeaky but not uncomfortable. I requested the top floor and was quickly accommodated by Jordan, which was really great! This was our first Christmas away from home and we're happy we were staying at this great little Inn.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Leah

Liked: Amenities
Clean and comfortable bed. Staff are nice too and location is awesome!
Stayed 1 night in Dec 2025

6/10 Okay

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was tiny. Can hear the TV in next room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was spacious and nice and clean. Was very comfortable for 4 people.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Place was accessible especially roaming around downtown. Would be great if there’s more selection of tea inside , slippers , we need to ask room cleaning service, hearing noise from upst and no limited selection of apps on tv.
Stayed 2 nights in Dec 2025

10/10 Excellent

THERESA GUTIERREZ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and near everything. Would definitely stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is not enough parking for the spots they sell. We ended up parking in the loading zone.
Stayed 1 night in Dec 2025