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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour

Photo gallery for Helms Inn

Lobby
Basic Studio, 1 King Bed
Lobby
Property grounds
Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$169
includes taxes & fees
19 Jan - 20 Jan 2026

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(123 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(106 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Victoria

Helms Inn places you in the centre of Victoria, within just a 15-minute stroll of popular places like Victoria Harbour and Victoria Clipper Ferry Terminal. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .In proximity to this James Bay hotel you'll find Butchart Gardens.

What's nearby

  • Royal BC Museum - 1 min walk - 0.2 km
  • Government Street - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 7 min walk - 0.6 km
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.8 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪Q At The Empress - ‬7 min walk
  • ‪Tea at the Empress - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior detail
James Bay Inn Hotel & Suites
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 1,769 reviews
The price is AU$126
includes taxes & fees
30 Dec - 31 Dec
James Bay Inn Hotel & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helms Inn?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Helms Inn on 19 Jan 2026 start from AU$169.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1040 out of 1491 reviews
Rating 8 - Good. 377 out of 1491 reviews
Rating 6 - Okay. 55 out of 1491 reviews
Rating 4 - Poor. 15 out of 1491 reviews
Rating 2 - Terrible. 4 out of 1491 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dayle

Travelled with partner
Liked: Cleanliness, staff & service
The room we were assigned was very dark, with minimal natural light. The condition of the bathroom was below average, and lots of items had been repaired not very well. Room was clean, and comfortable. Upstairs guests could be heard when moving around and when using taps or WC. Fee we had to pay for settling our account in a different currency was ridiculous, and to add insult they charged an additional 5% on top again,and amounted to over $180.00 extra. Be aware.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jocelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really comfy bed. No complaints, would 100% recommend
Stayed 2 nights in Sep 2025

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
It is quaint and very conveniently located near the Parliament Buildings and Harbour. Room itself was nice and clean but the air conditioner was very loud.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria Getaway

Handy location. Easy walk to restaurants and activities in the downtown area. Stayed in a spacious suite with a full kitchen. Parking lot was well lit but can’t always get a spot if you get in late. Parking available in lot next door though. Will be arranged by the front desk.
Stayed 7 nights in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, clean,quiet comfy beds and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem of a boutique hotel in the heart of downtown. Amenities were great and we will definitely stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Jutta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for exploring downtown Victoria
Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Stayed 6 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

David, Truro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Our room with a kitchen was a good size and equipped for cooking our own meals if we wanted
Stayed 3 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Sep 2025

6/10 Okay

jacquie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was tired and dated Cracked sink Bath had stains Large bed
Stayed 3 nights in Sep 2025

10/10 Excellent

Hengda

Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again and would not hesitate to recommend Helms Inn for a stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Willy

Stayed 1 night in Sep 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great large rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to inner harbour and Beacon Hill park
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walk to shopping and restaurants. The area is quiet but close to everything you need while in Victoria.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025