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Helms Inn

2.0 star property

Photo gallery for Helms Inn

Lobby
Property grounds
Basic Studio, 1 King Bed
Double Room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$218
includes taxes & fees
23 Apr - 24 Apr

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(127 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(87 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • Sleeps 3
  • 1 King Bed

About the area

Victoria

Helms Inn places you in the centre of Victoria, within just a 15-minute stroll of popular places like Victoria Harbour and Victoria Clipper Ferry Terminal. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 30-minute drive of this James Bay hotel include University of Victoria and Butchart Gardens.

What's nearby

  • Royal BC Museum - 1 min walk - 0.2 km
  • Government Street - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 7 min walk - 0.6 km
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.8 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Tractor - ‬8 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪Q At The Empress - ‬7 min walk
  • ‪Milestones - ‬8 min walk

About this property

Helms Inn

Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1057 out of 1509 reviews
Rating 8 - Good. 376 out of 1509 reviews
Rating 6 - Okay. 57 out of 1509 reviews
Rating 4 - Poor. 15 out of 1509 reviews
Rating 2 - Terrible. 4 out of 1509 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is not enough parking for the spots they sell. We ended up parking in the loading zone.
Stayed 1 night in Dec 2025

10/10 Excellent

Hirofumi

Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are exceptional. Comfortable room. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The bed was comfortable. The room was quiet and the temperature was comfortable. We were only there for one night but no regrets! One note is that the walls are somewhat thin - we could hear our neighbours but thankfully they were quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities
Early check in, lovely room.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Stockton

Liked: Cleanliness, amenities, property conditions & facilities
Charming atmosphere and friendly staff. Room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Stayed 3 nights in Dec 2025

10/10 Excellent

Nick

Stayed 5 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Just wonderful.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Stockton

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great and the hotel was in an excellent location. Easy walking distance to the museum and harbor.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness
Cozy. Affordable great location perfect for what i wanted
Stayed 2 nights in Dec 2025

8/10 Good

Patricia, Lake Cowichan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use a walker and cane all the time, somehow on this booking i must have forgotten to ask for a groundfloor room. They had booked us on the 3rd floor and the best they could do was give me room 203 ( appreciated at the time)telling me there is a path up to the 2nd floor. (or Take the stairs) Well, i think they need to try this out themselves. With a walker you have to proceed up a pretty steep ramp (exhausting), up another smaller slope and past the reception area, you arrive at the door - there are 2 doors you have to manipulate with a walker and it is impossible if you are alone . You open the outer door and in order to open the inner door which opens outwards - which is where you are now standing with your walker in order to proceed into the building - but there is no room for your walker as you try to open the inner door. We stay there several times a year and if i book 7 months ahead the response is always the ssame that there are no ground floors available and they have 3 buildings No matter how far you book ahead, always the same response- very disappointed with their booking proceedures
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and our room was clean and updated. The kitchen had what we needed but a bigger bowl for salad or other bigger things would be nice. They have coffee made in the front lobby as well as apples available. The neighborhood is great. Close to Beacon Hill park and right by the museum. The area is wonderful to walk.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Dec 2025

10/10 Excellent

arlene

Stayed 1 night in Nov 2025

4/10 Poor

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our forth stay and this time we were on the street side, and bottom floor. Unfortunately very noisy from tennant above and off the street.
Stayed 2 nights in Dec 2025

8/10 Good

Lynka

Stayed 2 nights in Dec 2025

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, helpful and polite. The Cleaning staff did an impeccable job. The suite was a perfect choice.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 3 nights in Dec 2025

10/10 Excellent

Nadine

Comfortable, clean, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Clean, friendly, excellent location
Stayed 3 nights in Dec 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and cleaning staff are all helpful and friendly. Only a couple of minutes from the Inner Harbour. Rooms are a comfortable size. Can't think of anything they could do better.
Stayed 2 nights in Nov 2025