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4.7 out of 5

"Room was very good, clean and two bathrooms in a one bedroom apartment was awesome. Couple things i found to be a pain was that our room had a window ... " More

By a verified traveller on Sat 28 Mar 2020

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Hotel Description

A luxury stay in Broadbeach awaits you at Ultra Broadbeach. Within just a 10-minute stroll, you'll find popular attractions like Kurrawa Beach and Pacific Fair Shopping Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a plasma TV with cable channels, along with free WiFi, free wired Internet, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a separate tub and shower are also available. Limited housekeeping is available.

Enjoy the fitness center, outdoor tennis court, spa tub, and sauna. Other amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities.

Attractions within a 10-minute walk of this 4.5-star Broadbeach property include The Star Gold Coast and The Oasis.

Apartment, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$300* Per night/room 4 Jun. - 5 Jun.

Apartment, 2 Bedrooms (Skyhome)

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom Beach House

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Beach View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Ultra Broadbeach ratings based on 188 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ultra Broadbeach

Everyone (93) Couples (28) Family (59)
4 out of 5
Room was very good, clean and two bathrooms in a one bedroom apartment was awesome. Couple things i found to be a pain was that our room had a window facing directly onto a exit sign outside it would light the whole room up at night due to no curtain. Second issue was the embarrassing Wifi in the room. Never connected correctly and when it did it was extremely slow. Other then that the hotel pool and spa was great.

Posted by on 28 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Lindy Baxter

Hi, Thankyou for your review,. You would be referring to the small window in the corridor above the cupboard. I f it was an issue we would have been able to provide a cover during your stay. Most of the owners choose to leave this small window open to keep the hallway light. I am not sure why you had issues with the internet, perhaps the immense usage over the last weeks could have resulted in this problem.

5 out of 5
Nice big apartment with great views and walking distance to what we needed.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Lindy Baxter

Thankyou for taking the time to lodge a review. Nice to see you enjoyed your time at Ultra.

4 out of 5
Beautiful Apart kitchen well equipped main bedroom stunning great size with a beautiful bathroom and walk in robe.amazing views of the ocean truly spectacular..only minor negatives no clock and no hand soap dish pool area bit small overall would definitely recommend enjoyed our stay..Beautiful

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Beau

Thank you for taking the time to write a review. We appreciate all feedback, even the minor things. We are happy to hear you enjoyed your stay at Ultra Broadbeach, and hope to see you again.

5 out of 5

Posted by on 29 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Lindy baxter

Thankyou for your review.

5 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Lindy baxter

Thankyou for your review.

5 out of 5
Beautiful views of the ocean. Friendly staff. Great amenities. Couldnt fault the apartment.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Lindy Baxter

Hello, Thankyou for your review. We are so glad you enjoyed your stay at Ultra. We hope to see you again should you travel to Broadbeach again. Have a great day.

5 out of 5
Loved our 3 bedroom unit on the 5th floor. Clean, well equipped and fantastic safe location. Friendly warm & accommodating staff. Definitely stay there again!

Posted by on 2 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by Lindy Baxter

Thankyou for your kind review. We do hope to see you again on your next trip to Broadbeach. Have a wonderful day.

5 out of 5
Position was very good. Staff very good. Facilities good Did not like step in lobby and resulted sprained ankle. Limited Wifi irritating. But overall hotel very good and we would stay again

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Lindy Baxter

Thankyou for your review. We have met all safety standards in regards to the small step, with hazard marking tape and hazard tap tile indicator studs. With the WiFi sometimes it just needs to be rebooted. I am glad that apart from these issues you did seem to enjoy your stay at Ultra and we do hope you come back to stay on your next trip to Broadbeach.

5 out of 5
Every thing about Ultra was perfect. The view was amazing, apartment was clean and spacious. Pool, gym & gardens were nice. Great close location & friendly professional staff.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Lindy Baxter

Thankyou for taking your time in lodging a review. It is lovely to see you enjoyed your stay at Ultra. We hope to have you stay with us on your next trip to Broadbeach.

5 out of 5
Great view. No traffic noise. Bedroom curtains are a bit thin. The sunlight gets in so early starts most days. Despite having a nice looking surround sound system none of it was hooked up.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Lindy Baxter

Thankyou for taking the time to lodge your review. All the apartments are privately owned. So many varying styles of window coverings. Without knowing the exact apartment I cannot tell you exactly why the sound system was not working. Did you mention it to reception? Perhaps due to previous noise complaints we have adjusted the system to prevent ongoing issues. If you would like to contact us I can look further into it. It does appear that you enjoyed your stay and we hope to have you back at Ultra on your next travels to Broadbeach.

Property Features

Ultra Broadbeach offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A fitness center, a sauna, and tour/ticket assistance are also featured at the luxury Ultra Broadbeach. This 4.5-star Broadbeach apartment is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 30 levels
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room1
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane, QLD (BNE) (92.7 km / 57.6 mi)
  • Metro station: Broadbeach South Light Rail Station (0.4 km / 0.2 mi)

Room Amenities

Ultra Broadbeach offers 40 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wired and wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Plasma television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 9 AM - 2 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a AUD 200 authorization on a credit card at check-in for incidental charges. If no credit card is available, the property requires a cash deposit of AUD 500 at check-in. Please note a AUD 500 authorization will apply for the 3-Bedroom Skyhome.

Please contact the property ahead of time if you are planning to arrive after 5 PM on Monday-Saturday and 2 PM on Sunday.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 9 AM - 2 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadbeach Ultra
  • Ultra Apartment
  • Ultra Apartment Broadbeach
  • Ultra Broadbeach
  • Ultra Broadbeach Gold Coast
  • Ultra Broadbeach Hotel Broadbeach
  • Ultra Broadbeach Apartment
  • Ultra Broadbeach Gold Coast
  • Ultra Broadbeach Apartment
  • Ultra Broadbeach Broadbeach
  • Ultra Broadbeach Apartment Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.