4.7 out of 5

"Great outlook. Close to cafes and shopping. Good outdoor facilities. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

A luxury stay in Broadbeach awaits you at Ultra Broadbeach. Within just a 10-minute stroll, you'll find popular attractions like Kurrawa Beach and Pacific Fair Shopping Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a plasma TV with cable channels, along with free WiFi, free wired Internet, and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A living room, a dining area, and a separate tub and shower are also available. Limited housekeeping is available.

Enjoy the fitness centre, outdoor tennis court, spa tub, and sauna. Other amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. There's also the convenience of free self parking.

Within a 15-minute walk of this 4.5-star Broadbeach property, attractions include The Star Gold Coast and Gold Coast Convention and Exhibition Centre.

Apartment, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$330 per night

Apartment, 2 Bedrooms (Skyhome)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Beach House

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Beach View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Ultra Broadbeach ratings based on 165 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ultra Broadbeach

Everyone (80) Couples (24) Family (57)
5 out of 5
We found that Ultra ticked all the boxes and we will definitely be returning there for our next trip. The apartment was modern and spacious, with excellent location and large underground car spaces. The ocean views were excellent and we found it quiet at night with excellent air conditioning. Unlike most accommodation the bed was high quality and in our apartment was King size. Reception was friendly and professional in our dealings.and the included internet was excellent quality also. One very minor gripe: The included cooking pan in the apartment was very old and was not not a non-stick or Teflon pan, so this really made a mess of cooking eggs etc for breakfast. I would check what pan was in the apartment next time and bring my own next time.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Lindy Baxter

Hello,Thankyou for taking the time to lodge your review. It is wonderful that you seem to have enjoyed your stay at Ultra. In regards to the frypan, we would have always offered to replace the pan if it was causing you issues. We always carry a full stock of replacement items and could have changed it for you straight away. We hope to see you again at Ultra.

3 out of 5
Requested for 2 Queen sized beds at the time of booking as the option was there to do so. However upon arriving at the apartment found that in both rooms 2 single sized beds were joined together to make them queen!! Very uncomfortable arrangement for what I have had paid for!!

Posted by on 19 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Lindy Baxter

Thankyou for lodging your review. This is generally a standard option to help assist with the many varied request for bedding we receive. We appreciate your feedback.

5 out of 5

Posted by on 3 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Lindy Baxter

Thankyou for taking the time to complete a review.

5 out of 5

Posted by on 27 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Lindy Baxter

Thankyou for taking the time to complete a review.

5 out of 5
Proximity to Oasis and various restaurants. Easy access to the light rail and Pacific Fair.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Lindy Baxter

Thankyou for taking the time to lodge this review. Yes, we are located in a great position to all shopping, dining and the beach.

4 out of 5
We had the Beach House which was spacious. Pleasantly surprised

Posted by on 11 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Lindy Baxter

Thankyou for taking the time to complete a review. Yes, the Beach House is a great apartment, especially if you have small children.

5 out of 5

Posted by on 11 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Lindy Baxter

Thankyou for taking the time to complete a review.

5 out of 5

Posted by on 2 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Lindy Baxter

Thankyou for taking the time to complete a review.

4 out of 5
Not kid friendly for families no games or anything for kids to do.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Lindy

Thankyou for taking the tine to lodge a review. We certainly welcome children of all ages and we do provide lovely grounds, swimming pool and tennis for their enjoyment. Most properties that are targeted as "children Friendly" are generally inundated by hundreds of kids not always making for a tranquil getaway. We try our nest to provide a vacation or business trip to cater for all needs.

4 out of 5
Friendly service. Pool and facilities were good. And enjoyed by the family. Overall beautiful apartment and will stay there again. Not far from broadbeach oasis and dining presinct. Apartment was nice. Few marks and chips on the walls. And upon sliding some doors shut they were covered in dust. Unfortunate that in a few years a building will take a good chunk of its ocean view but it it in the very first stages of building so will be quite a while until it affects the property. Small gripe is the buzzer to the carpark. Is extremely hard to buzz to gain entry to there is a large gutter and the buzzer is against the wall. Most apartments have them outstretched on a pole or a little further out for easier reach.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Lindy

Hello, Thankyou for taking the time to lodge a review. We do take on board all guests comments and do our best to try and improve where possible. I will certainly speak with the housekeeping dept. in regards to the dust issue you have mentioned. Unfortunately we can't do anything about the new construction at the end of the street. The GC council call this "progress" ? There originally was a protruding mount for the carpark swipe, however it caused more issues than you could believe with car damaging it as they drove down, causing damage to both the device and their vehicles.

Property Features

Ultra Broadbeach offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. A fitness centre, a sauna, and tour or ticket assistance are also featured at the luxury Ultra Broadbeach. Free self parking is available. This 4.5-star Broadbeach apartment is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 30 levels
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (92.1 km / 57.2 mi)
  • Metro station: Broadbeach South Light Rail Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Ultra Broadbeach offers 40 forms of air-conditioned accommodation with washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower. This Broadbeach apartment provides complimentary wired and wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Plasma television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8 AM-5 PM
  • Sunday-Sunday: 9 AM-2 PM

Please contact the property ahead of time if you are planning to arrive after 5 PM on Monday-Saturday and 2 PM on Sunday.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place a AUD 200 authorization on a credit card at check-in for incidental charges. If no credit card is available, the property requires a cash deposit of AUD 500 at check-in. Please note a AUD 500 authorization will apply for the 3-Bedroom Skyhome. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 9 AM - 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

This hotel has a strict no-party policy. Guests who book specifically to attend parties will not be allowed to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ultra Broadbeach Apartment
  • Ultra Apartment
  • Ultra Broadbeach
  • Ultra Broadbeach Hotel Broadbeach
  • Ultra Broadbeach Gold Coast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.