4.7 out of 5

"Great outlook. Close to cafes and shopping. Good outdoor facilities. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

A luxury stay in Broadbeach awaits you at Ultra Broadbeach. You'll be 1.8 km (1.1 mi) from Surfers Paradise Beach and 3.7 km (2.3 mi) from Cavill Avenue. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the fitness centre, outdoor tennis court, spa tub, and sauna. Other amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 4.5-star Broadbeach property include Sea World and Warner Bros. Movie World.

Apartment, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$305 per night

Apartment, 2 Bedrooms (Skyhome)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Beach House

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Beach View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ultra Broadbeach ratings based on 153 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ultra Broadbeach

Everyone (74) Couples (21) Family (56)
4 out of 5
Location great. Lovely pool area. Loved the theatre room. Broken chair on balcony. (reported, but not replaced) Some glass shards found on lounge area and balcony. Iron broken, not repkaced until following day after reminder.

Posted by , from Adelaide on 31 Oct 2018

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Comment from Hotel Management

10 Nov 2018 by Lindy

Hello, Than you for taking the time to write a review. With the broken chair on the balcony as these were only new we were waiting on a replacement from Harvey Norman to arrive as they were under warranty. If this was a problem we would have been more than happy to provide you with a temporary one. I have no record that you had issues with any glass. Did you report this? I would have arranged for Carpet Cleaners to attend. I am sorry it took so long to have a new iron replaced. This should have been done immediately. Apart from these issues I hoped you enjoyed your time at Ultra.

5 out of 5

Posted by on 29 Oct 2018

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Comment from Hotel Management

7 Nov 2018 by Ultra Management

Thank you for the generous rating. We look forward to welcoming you in the future.

5 out of 5
Beautiful views, apartment was amazing..handy to everything all within walking distance

Posted by , from Tauranga NZ on 22 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Lindy

Thankyou for taking the time to write a review. We are delighted that you enjoyed your stay,

4 out of 5

Posted by on 18 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Lindy

Thankyou for taking the time to write a review.

4 out of 5

Posted by on 23 Sep 2018

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Comment from Hotel Management

23 Oct 2018 by Lindy

Thankyou for taking the time to write a review.

5 out of 5

Posted by on 8 Sep 2018

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Comment from Hotel Management

23 Oct 2018 by Lindy

Thankyou for taking the time to write a review.

4 out of 5

Lovely views

Pros: Proximity to Broadbeach centre
Cons: Will be better once painying etc is completed and fencing is removed. A coffee bar in the foyer would be a good addition
Location: Close to everything
Great outlook. Close to cafes and shopping. Good outdoor facilities.

Posted by , from Auckland on 31 Aug 2018

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Comment from Hotel Management

4 Sep 2018 by Lindy

Thankyou for you review. Yes, It will be wonderful when the painting is complete. It is a very big job painting a building of this size. We do our best to minimalize disruption to our guests. But unfortunately to keep the building in excellent condition it is something that just has to be done. I apologise if it caused you any problems. We have requested a vending machine and coffee facilities to be provided in our foyer but this was denied by our Body Corp. Luckily there are many great coffee shops located within a few minutes walk.

5 out of 5

I wanted watch whales from balcony

Pros: Ocean view, tennis court, big bath, Plenty of room.
Cons: We were happy with everything
Location: Walk to shops, restaurants, beach and casino
I took my binoculars and saw the whales from the balcony. We played tennis, went to the beach. Went to Valentino's for dinner. Went to the casino. Everything I wanted to do for my birthday weekend. 2 bedroom apartment was very nice. Nice big bath. The tennis court had a net over it, so no chasing after lost balls.

Posted by , from Brisbane on 30 Aug 2018

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Comment from Hotel Management

4 Sep 2018 by Lindy

Thankyou for taking the time to lodge a review. We hoped you enjoyed your stay at Ultra.

5 out of 5

Fantastic Location & Views

Pros: The views, location and comfort.
Cons: Nothing
Location: Walk to beach, shops and restaurants.Park the car and leave it!
Perfect for a Gold Coast beach stay. Walk to beach, shops and restaurants. We had an ocean view unit with a large balcony area with the most amazing views. Comfortable beds and furnishings. Friendly staff.

Posted by , from Newcastle on 23 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by Ultra Management

Hi Louise, Thank you for your wonderful review. We look forward to welcoming you in the future.

5 out of 5
Cons: Needs a sun lounger on deck.
Location: Close to Pacific fair.
Very nice apartment we enjoyed the view and very friendly service at reception.

Posted by on 3 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Carolyn

Thank you for taking the time to write a comment. As the units are privately owned it is up to the individual owners what they put into the units. If you come again please let us know that you would like a sun lounge and we will see if we can place a spare one in there for you. Kind regards Carolyn

Property Features

Ultra Broadbeach offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. A fitness centre, a sauna, and tour or ticket assistance are also featured at the luxury Ultra Broadbeach. Free self parking is available. This 4.5-star Broadbeach apartment is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 30 levels
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (92.7 km / 57.6 mi)
  • Parking: Free self parking

Room Amenities

Ultra Broadbeach offers 40 forms of air-conditioned accommodation with washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower. This Broadbeach apartment provides complimentary wired and wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Plasma television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8 AM-5 PM
  • Sunday-Sunday: 9 AM-2 PM

Please contact the property ahead of time if you are planning to arrive after 5 PM on Monday-Saturday and 2 PM on Sunday.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place a AUD 200 authorization on a credit card at check-in for incidental charges. If no credit card is available, the property requires a cash deposit of AUD 500 at check-in. Please note a AUD 500 authorization will apply for the 3-Bedroom Skyhome. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 5 PM
  • Sunday - Sunday: 9 AM - 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

This hotel has a strict no-party policy. Guests who book specifically to attend parties will not be allowed to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ultra Broadbeach Apartment
  • Ultra Apartment
  • Ultra Broadbeach
  • Ultra Broadbeach Hotel Broadbeach
  • Ultra Broadbeach Gold Coast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.