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4.5 out of 5

"It was disappointing that they advertise they have a restaurant and bar yet these are closed down. In a time of COVID-19 the didnt appear to regularly ... " More

By a verified traveller on Thu 26 Mar 2020

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Hotel Description

The Ruby Collection puts you in the heart of Surfers Paradise, within just a 10-minute stroll of popular attractions like Chevron Renaissance and Slingshot. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, bathrobes, and free toiletries. A sitting area, free local calls, and a safe are also available.

Enjoy the 24-hour fitness center, sauna, and pool loungers. Other amenities include free WiFi in public areas, a terrace, and a garden. There's also the convenience of free self parking.

Within a 15-minute walk of this 4-star Surfers Paradise property, attractions include Surfers Paradise Beach and Cavill Avenue.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$171* Per night/room 2 Jun. - 3 Jun.

Villa on Oak

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Villa on Norfolk

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Three Bedroom Sky Suite – Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Two Bedroom Apartment - Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ruby Collection ratings based on 163 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ruby Collection

Everyone (50) Couples (49) Family (64)
5 out of 5

Posted by on 8 May 2020

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3 out of 5
It was disappointing that they advertise they have a restaurant and bar yet these are closed down. In a time of COVID-19 the didnt appear to regularly clean thr lifts and communal floor areas like the seats and lift buttons

Posted by on 26 Mar. 2020

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5 out of 5
Awesome stay..clean rooms..modern..brilliant facilities..very nice staff..close to the beach, shopping markets and eating joints..overall a fantastic place to have your family vacation with kids👍❤

Posted by , from Sydney on 4 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Ruby Reservations

Thanks for the fantastic feedback! We hope to see you again soon!

5 out of 5
New hotel, lovely staff, very clean and the beds are very comfortable

Posted by on 23 Feb. 2020

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5 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Ruby Reservations

Thanks for the great feedback!

5 out of 5
Loved the room we got and the view was amazing!! Was very clean and supplied us with everything we needed! Pool was beautiful too! Heated on a colder day which made it even better! Only issue we had was a blocked shower drain so it leaked to the rest of the bathroom rather easily. Other than that definitely recommend and coming back for our next visit

Posted by on 11 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Ruby Reservations

Thanks for the great feedback! We look forward to your next stay with us.

4 out of 5
Property was new and modern Very good bathrooms and views from balcony However the pool and gym were small.

Posted by on 24 Jan. 2020

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5 out of 5
One of the best self serviced apartment I stayed. Great location. Friendly staff.

Posted by on 21 Jan. 2020

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5 out of 5
The location was perfect, the accommodation was absolutely gorgeous, and the staff were super friendly.

Posted by on 17 Jan. 2020

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4 out of 5

Posted by on 16 Jan. 2020

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Property Features

The Ruby Collection offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and gift shops/newsstands are also featured at The Ruby Collection. Free self parking is available. This 4-star Surfers Paradise apartment is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 30 levels
  • Built in 2018
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Ruby Collection offers 243 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Surfers Paradise apartment provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ruby Collection Apartment Surfers Paradise
  • Ruby Collection Apartment
  • Ruby Collection Surfers Paradise
  • Ruby Collection
  • The Ruby Collection Apartment
  • The Ruby Collection Surfers Paradise
  • The Ruby Collection Apartment Surfers Paradise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.