4.3 out of 5

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Hotel Description

A family-friendly stay in the heart of Surfers Paradise awaits you at The Ruby Collection. You'll be 0.5 km (0.3 mi) from Surfers Paradise Beach and 0.9 km (0.5 mi) from Chevron Renaissance. Highlights at this property include a free water park, a restaurant, and an outdoor swimming pool.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with a washer/dryer, free WiFi, and a balcony or patio. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. Nice touches to enhance your stay include premium bedding, bathrobes, and free toiletries. A living room, a dining area, and free local calls are also available.

The apartment's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour fitness centre, sauna, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas and a coffee shop/café. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4-star Surfers Paradise property include SkyPoint Observation Deck and Cavill Avenue.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$349 per night

Three Bedroom Sky Suite – Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Two Bedroom Apartment - Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment - Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Three Bedroom Sky Suite

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

The Ruby Collection ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ruby Collection

Everyone (3) Couples (4) Family (8)
4 out of 5
I’ve stayed at many hotels and this is the first place where you can not have someone check in on your behalf. Should of mentioned before booking that you have to be 21+ to check in. I was celebrating my 21st and I turned 21 and week later and it ruined half my night, Shame because it’s such a nice place.

Posted by on 10 Feb. 2019

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4 out of 5
Gym was very very small, not really a gym. Pool was ok, but on picture looks really better

Posted by , from Switzerland on 10 Jan. 2019

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5 out of 5
I loved everything about the accommodation and I definitely will be back to stay. I have told all my friends and family about how amazing the accommodation is and how we didn't want to leave

Posted by on 8 Jan. 2019

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5 out of 5
Spacious 1bedroom apartment with full size kitchen and laundry facilities." great restaurant and dining areas. Swimming pool areas to small to accommodate the amount of guest at the time.

Posted by on 5 Jan. 2019

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5 out of 5
Wonderful hotel. Huge room, clean, comfy bedding, great amenities. Very child friendly. My daughter loved the pool and access to kids waterpark and activities. Only negative is no room service breakfast either delivery or click and collect and 3 elevators for such a large number of rooms is insufficient. Had to wait up to 5 minutes in the morning. Will definitely be back. Lovely staff and great stay.

Posted by , from Melbourne au on 5 Jan. 2019

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4 out of 5

Posted by on 4 Jan. 2019

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5 out of 5
Everything is great but unfortunately only 3 lifts for 30 Levels it can be busy at the lifts

Posted by on 2 Jan. 2019

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4 out of 5
The staff were fantastic and very friendly and the view from my room was amazing, the elevators were painful to wait for but being that I stayed there during peak season it was somewhat expected this also may have caused my food to be delivered cold to my room, a suggestion to help with this may be to use a heated trolley during peak times, also some mats in front of the elevators may be needed as well due to people coming straight from the pool and using the elevators there was always water on the floor, all in all I enjoyed my time there and as it is a new hotel I expect they will only improve over time.

Posted by on 2 Jan. 2019

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5 out of 5

Posted by on 1 Jan. 2019

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4 out of 5
The very slow lifts were a major downside. Took way too long to wait for a lift and it only ever appeared that one would be working at a time.

Posted by on 31 Dec. 2018

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Property Features

The Ruby Collection offers its guests a complimentary water park, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A kid's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly The Ruby Collection. Parking is available for a fee. This 4-star Surfers Paradise apartment is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 30 levels
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Ruby Collection offers 243 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to balconies or patios. This accommodation offers separate living rooms. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Surfers Paradise apartment provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

The Ruby Collection has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a sauna and a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • 24-hour check-in
  • Events/parties not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18 for adults and AUD 11 for children (approximately)
  • Self-parking fee: AUD 15.00 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • On-site credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.