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4.5 out of 5

"Great location, fantastic and trendy apartment with stunning views of canals as well as ocean. This was our second stay and can’t wait to go back agai ... " More

By a verified traveller on Thu 08 Apr 2021

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Hotel Description

Arise Ruby Gold Coast puts you in the heart of Gold Coast, within just a 10-minute stroll of popular attractions like Chevron Renaissance and Slingshot. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, bathrobes, and free toiletries. A sitting area, free local calls, and a safe are also available.

Enjoy the 24-hour fitness center, sauna, and pool loungers. Other amenities include free WiFi in public areas, a terrace, and a garden. There's also the convenience of free self parking.

Within a 15-minute walk of this 4-star Surfers Paradise property, attractions include Surfers Paradise Beach and Cavill Avenue.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$190* Per night/room 30 May - 31 May

Three Bedroom Villa

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Three Bedroom Apartment Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Two Bedroom Apartment - Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Apartment - Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Arise Ruby Gold Coast ratings based on 175 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Arise Ruby Gold Coast

Everyone (54) Couples (51) Family (68)
5 out of 5
Great location, fantastic and trendy apartment with stunning views of canals as well as ocean. This was our second stay and can’t wait to go back again.

Posted by on 8 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Arise Ruby

Thank you kindly for your review. We are grateful for you choosing to stay with us again and appreciate your continued trust & support to our hotel. We look forward to welcoming you back soon at Arise Hotels & Apartments. Kind Regards, Arise Ruby Management

5 out of 5
We got an upgrade and the room was very clean and beautiful! Loved it all!

Posted by on 30 Mar. 2021

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Comment from Hotel Management

15 Apr. 2021 by Arise Ruby

Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. We thank you for choosing to stay with Arise Hotels & Apartments and look forward to welcoming you back soon. Kind Regards, Arise Ruby Managment

5 out of 5
Nice and clean apartment with beautiful views . Reception was great with helping me book another night . Parking was nice and easy . Will be staying here again for sure

Posted by on 18 Mar. 2021

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Comment from Hotel Management

15 Apr. 2021 by Arise Ruby

Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. We always endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Arise Hotels & Apartments and look forward to welcoming you back soon. Kind Regards, Arise Ruby Management

4 out of 5
Great modern apartment with amazing views. Easy walk to Surfers. Air con not working in 2 of the bedrooms and elevators very slow, but otherwise lovely apartment.

Posted by on 24 Jan. 2021

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Comment from Hotel Management

10 Mar. 2021 by Arise Ruby

Thank you for your kind review. We are delighted that you enjoyed your stay. We thank you for choosing to stay with Arise Hotels & Apartment and look forward to welcome you back soon. Kind Regards, Arise Ruby Management

2 out of 5
Arise Ruby Gold Coast, beautiful apartment on the surface, bedroom wall are dirty, fingerprints all over the glasses and No housekeeping, i'll never stay there again even for cheaper prices, we paid a lot of money we thought it was a clean apartment but it was disappointment.

Posted by , from Darwin on 6 Jan. 2021

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4 out of 5
Love the pool area. Love the views given by the floor to ceiling windows. Love that the rooms are completely self-contained with kitchenette, dishwasher and washing machine. Rooms are starting to show a bit of wear and tear. Only an 8 minute walk to Cavill Avenue.

Posted by , from Hervey Bay on 22 Dec. 2020

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5 out of 5
Clean, comfotable, good quality with everything,quiet

Posted by , from Roma on 3 Dec. 2020

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2 out of 5
The by-line written on the side of the building says “we don’t do ordinary”. This is true ... but with a lot of effort they could get there.

Posted by , from Darwin on 29 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by Justin Cave

Good morning Iain Thank you for providing your feedback regarding your recent vist to Arise Ruby Gold Coast. I am sincerely sorry that we failed to meet your expectations. I have recently commenced as General Manager at the property and as such would welcome the opportunity to discuss your concerns to identify potential areas of improvement. Please feel free to contact me directly at the property. Once again Iain, please accept my sincere apologies for your disappointing experience.

4 out of 5
Staff were friendly and considerate. Room was tidy

Posted by on 24 Sep. 2020

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5 out of 5
I think overall it was great, my expectation was blown away it was so clean, the apartment itself was stunning and the view from the room we were put in was breath taking.

Posted by , from Brisbane on 20 Sep. 2020

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Property Features

Arise Ruby Gold Coast offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and gift shops/newsstands are also featured at Arise Ruby Gold Coast. Free self parking is available. This 4-star Gold Coast apartment is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 30 levels
  • Built in 2018
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Arise Ruby Gold Coast offers 171 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ruby Collection Apartment Surfers Paradise
  • Ruby Collection Apartment
  • Ruby Collection Surfers Paradise
  • Ruby Collection
  • The Ruby Collection
  • Arise Ruby Collection
  • Arise Ruby Gold Coast Apartment
  • Arise Ruby Gold Coast Surfers Paradise
  • Arise Ruby Gold Coast Apartment Surfers Paradise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.