For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Sailfish Cove you'll be 2.3 km (1.4 mi) from Bond University and 3.6 km (2.2 mi) from Pacific Fair Shopping Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.
Each apartment features WiFi, a TV and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A ceiling fan, a hairdryer and an iron/ironing board are also available.
The café, Cafe 215, is open for breakfast, lunch and dinner. Enjoy the spa tub and kids' swimming pool. Additionally, you'll find WiFi in public areas, a coffee shop/café and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.
This 4-star Mermaid Waters property is 4.4 km (2.7 mi) from The Star Gold Coast and 4.8 km (3 mi) from Gold Coast Convention and Exhibition Centre.
Standard Apartment, 3 Bedrooms, Kitchen
Bed Count4 Twin BedsMaximum Occupancy
7 Max
Standard Apartment, 2 Bedrooms, Kitchen
Bed Count1 Full BedMaximum Occupancy
5 Max
Sailfish Cove ratings based on 29 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Sailfish Cove
Everyone (8)Couples (6)Family (15)
3 out of 5
Pleasant surprise.
Pros:location and serenity
Cons:Freshen up the paint work, replace kitchen top bench, check all plumbing and fix if necessary, new or cleaned lounges.
Location:Easy to find, centrally located, would suit football fans of the Titans.
Thought that this was some kind of resort, not a town house in a gated community. Kids on scooters and bikes riding everywhere without helmets and no regard for cars. Initials carved in the kitchen counter and the whole place was just a bit tired looking. Was quite happy with the canal site and was overall comfortable. Downstairs toilet takes hours to refill, and en-suite cold tap leaked all the time and no staff to leave a report with, and old census papers still at the door.
Posted by Tommy, from Grafton on 30 Aug. 2016
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Comment from Hotel Management
18 Nov. 2016
by Liz
I apologise for not responding sooner to your feedback. We are aware that some of the units require updating & this has taken place in 3 of the units since your stay. We are in constant communication with owners as to the upgrading of the units. I'm sorry you experienced a couple of maintenance issues. Guests are invited to ring the resorts' number & report issues to our night service which get passed on to us so we are able to address the issue promptly. We are also working with the Body Corporate to address the issue of bike riding within the complex. I do hope you enjoyed your stay & you may consider staying with us again in the future. Regards Liz/Reservations
4 out of 5
Very spacious with nice view
Clean & spacious apartment. Staff were welcoming & very helpful.
Downside is that unit is somewhat outdated, coffee table had a massive dent/hole in it, but otherwise, very happy
Posted by Sacha, from Wide Bay, Qld on 24 Jul. 2016
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Comment from Hotel Management
18 Nov. 2016
by Liz
I apologise for the very late reply - I thought I had actually replied ages ago. I'm pleased you had an enjoyable stay. We are aware that some of the units do require updating & we are always communicating with owners as to what could be done to upgrade units. I'm not sure what unit ou stayed in but if it's the one I think it is (due to your comment about coffee table) then I am happy to advise that the unit has been updated somewhat & the coffee table has been replaced. We look forward to welcoming you back at sometime in the future. Regards Liz/Reservations
5 out of 5
Nice place to stay
Pools were great for the kids..
Quite a few cockroaches getting around.
Posted by a verified traveller on 10 Nov. 2015
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Comment from Hotel Management
18 Nov. 2016
by Liz
Thank you for your feedback. So lad you all enjoyed your stay. I'm sorry about the cockroaches - the units are pest controlled yearly but unfortunately the units are easily accessed for these harmless but nasty little blighters. We are in the process of organising twice yearly inspections as we are aware that they are more prevalent in the summer months here in Queensand. Hope to see you again sometime. Regards Liz/Reservations
4 out of 5
Pros:Spacious
Cons:Because of location, a car was needed
Posted by Judy, from New Zealand - Christchurch on 27 Dec. 2013
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3 out of 5
Pros:Good position
Cons:Extra bedding not supplied
Location:Wonderful
Facilities: didnt supply extra beding; Value: Could be better; Service: Sloppy; Cleanliness: Hygienic ;
Posted by charles, from Australia - QLD - Brisbane on 7 Oct. 2013
Posted by Diane, from Australia - VIC - Melbourne on 19 Sep. 2013
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5 out of 5
Pros:Well presented and value for money
Cons:Did not come across one
Location:Perfect
Facilities: Home away from home; Value: Bargain; Service: Flawless; Cleanliness: Spotless;
Posted by Dherandra, from Australia - NSW - Sydney on 3 Apr. 2013
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4 out of 5
Pros:Swimming pool is good
Cons:NO airconditions - VERY HOT!
Facilities: should have a simple gym; Cleanliness: carpets looks dirty n old;
Don't put airconditioning when there is none.
Posted by david, from Australia - VIC - Melbourne on 24 Jan. 2013
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Comment from Hotel Management
24 Jan. 2013
by
Dear Mr Liew, Thank you for reviewing Sailfish Cove. The unit that you stayed in has been sold and the first item that we recommended the new owner purchase was air cons for upstairs and downstairs - he has now purchased those and they vare being installed ths week. Thank you for your review.
4 out of 5
Pros:3 bedrooms
Cons:Place looking a bit dated and needed a few repars
Facilities: Good; Value: Acceptable price;
Posted by Mark, from Australia - SA - Adelaide on 26 Dec. 2012
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5 out of 5
Pros:Close to beach, shops, clubs. Great value for money. Fantastic pool.
Cons:We requested that the rooms have one double bed and two singles and got two doubles. We didn't mind enough to ask them to relocate us though.
Nice and inexpensive food at Sailfish Cove's restaurant. They also do takeaway.
Posted by Laura, from Australia - VIC - Melbourne on 16 Dec. 2012
There's a coffee shop/café on site. Public spaces have WiFi for a fee. Sailfish Cove offers its guests an outdoor pool, a spa tub, and a kids' pool. Sailfish Cove also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mermaid Waters apartment.
30 guestrooms or units
Coffee shop
Dry cleaning
Self-service laundry
Tour and ticket information
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Kitchen
Laundry facilities
Washer/dryer
Refrigerator
Microwave
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
Transport
Airport: Gold Coast, QLD (OOL-Coolangatta) (22.6 km / 14 mi)
Train station: Varsity Lakes Station (7.7 km / 4.8 mi)
Parking: Free self parking
Room Amenities
Sailfish Cove offers 30 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and a hairdryer. This Mermaid Waters apartment provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan.
In-room kitchen
Washer and dryer
Television
Fridge
Microwave
Hob
Dishwasher
Coffee maker
Kitchenware
Shower and tub combination
Cribs (surcharge)
Hairdryer
Iron and ironing board
Climate control
Ceiling fan
Ensuite bathroom
Food & Drink
Cafe 215 – This café serves breakfast, lunch and dinner.
Nearby Activities
An outdoor pool, a children's pool and a spa tub are on site.
Hotel Policies
Check-in
Check-in time ends at 5 PM
Check-in time starts at 2 PM
Special check-in instructions:
The front desk is open during the following times:
Monday-Friday: 9 AM-5 PM
Saturday-Saturday: 9 AM-noon
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.
This property only accepts Friday - Sunday bookings that are made before 4 PM Friday. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
Monday - Friday: 9 AM - 5 PM
Saturday - Saturday: 9 AM - noon
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD $25 per stay.
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Only service animals are allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: AUD $25 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
