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Ruby Apartments - Q Stay

3.5 star property

Photo gallery for Ruby Apartments - Q Stay

Penthouse, 2 Bedrooms, River View | Private kitchen
Reception
Penthouse, 3 Bedrooms
Penthouse, 3 Bedrooms | Living area
Standard Apartment, 3 Bedrooms | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

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About the area

Gold Coast

At this apartment you'll be within just a 15-minute stroll of popular places like Surfers Paradise Beach and Cavill Avenue. .Apartment is individually decorated and features an LCD TV with digital channels, along with free WiFi, a dining area and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Free toiletries and a wardrobe or cupboard are also available. .This smoke-free apartment building offers an outdoor pool, barbecues and a lift. Added amenities include laundry facilities. There's also the convenience of free self parking.
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What's nearby

  • Budds Beach - 3 min walk - 0.3 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Chevron Renaissance - 7 min walk - 0.6 km
  • Infinity Attraction - 9 min walk - 0.8 km
  • Cavill Avenue - 10 min walk - 0.9 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Driftwood Social - ‬8 min walk
  • ‪Citrique - ‬8 min walk

About this property

Ruby Apartments - Q Stay

Ruby Apartments - Q Stay offers its guests an outdoor pool, barbecue grills, and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

  • 2 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • BBQ grill(s)
  • Lift
  • No smoking on site
This apartment offers 2 air-conditioned accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 22-inch LCD televisions come with digital channels.

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  • Kitchen
  • Washing machine
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4.4 out of 5, Excellent, 160 reviews
The price is AU$389
includes taxes & fees
9 Apr - 10 Apr
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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee

Dining

  • Dining table

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 22-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Suite 54 / Level 2, Retail Precinct (Circle on Cavill), 9 Ferny]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from 28 June 2024 to 27 March 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Ruby Apartments Q Stay

Frequently asked questions

Is parking available at Ruby Apartments - Q Stay?

Yep, Ruby Apartments - Q Stay has a free self car park.

Are there any beaches close to Ruby Apartments - Q Stay?

Yep, Ruby Apartments - Q Stay is a short 8-minute walk from Surfers Paradise Beach.

Does Ruby Apartments - Q Stay have a pool?

Ruby Apartments - Q Stay has an outdoor pool.

Is there a free airport shuttle available at Ruby Apartments - Q Stay?

No, Ruby Apartments - Q Stay does not offer an airport shuttle service.

What time are check-in & check-out at Ruby Apartments - Q Stay?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Ruby Apartments - Q Stay?

No, pets are not allowed.

Ruby Apartments - Q Stay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
nice place
Stayed 5 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Safe, quiet, great communication and customer service. We will be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, room comfort

Great Stay

The Apartment was clean & was walking distance to all please in Surfers Paradise. Q Stay Customer Service was great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Kegan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities
Just arrived home from 7days stay at Ruby Apartments. We had accommodation for 5x adults and a1yr old. Overall it was located in a very convenient location, the views were great from the 28th floor. The showers roses/heads could do with some maintenance aswell as the bathroom door lock, as it kept jamming up. The washing machine could do with an inside clean/sanitation too. The furniture was uncomfortable for any R&R time on it 😕...quite hard, and there was a variety to choose from. Our designated underground carpark that was included for the 7days, had been claimed by several other vehicles by the 2nd day. (I did make calls) We ended up parking on the roadside outside everytime for the rest of our family's holiday. Still overall a nice spaced out apartment, lucky it has views to die for.
Stayed 7 nights in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, overall excellent Kitchen items very basic, maybe some additional items in the kitchen like detergent, salad bowls and serving spoons etc. would be good
Stayed 3 nights in Apr 2023