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4.4 out of 5

"The location of this hotel is excellent. You have many shops, takeaway, restaurants, entertainment and the beach not far from the door. The below grou ... " More

By a verified traveller on Sun 22 Mar 2020

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Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$250* Per night/room 7 Aug. - 8 Aug.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Phoenician Resort places you in the center of Gold Coast, steps from Gold Coast Convention and Exhibition Centre and within a short 5-minute stroll of The Oasis. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is individually furnished and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a DVD player, and a safe are also available.

Enjoy the health club, spa tub, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 4-star Broadbeach property include The Star Gold Coast and Surfers Paradise Beach.

Phoenician Resort ratings based on 444 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenician Resort

Everyone (226) Couples (145) Family (66)
4 out of 5

Posted by on 27 Jun. 2020

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3 out of 5
The location of this hotel is excellent. You have many shops, takeaway, restaurants, entertainment and the beach not far from the door. The below ground carpark is a bonus for getting in and out with relative ease.

Posted by , from Adelaide on 22 Mar. 2020

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4 out of 5
Location was great, very close to everything....easy access

Posted by on 17 Mar. 2020

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4 out of 5
Great location is you are attending an event at the convention centre. Good option of restaurants around the block. Bathroom is a bit in the small side for bigger people and it was very clean.

Posted by on 16 Mar. 2020

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4 out of 5
Close to convention centre and eateries, this is our 3rd stay for these reasons

Posted by on 27 Feb. 2020

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5 out of 5
Not our first visit. Love the position and the pools. Julie on reception is lovely.

Posted by on 10 Feb. 2020

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5 out of 5
Very nice place to stay, perfect location. Will return for sure!

Posted by on 9 Dec. 2019

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5 out of 5
Locality is excellent and walking distance to all amenities Reasonable quiet with doors shut and lucky for us we had air conditioning in our bedroom

Posted by on 1 Dec. 2019

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1 out of 5
The unit 2103 was facing a wall with no view , o didn’t feel like I was on the Gold Coast , I could’ve stayed home and stared at my fence

Posted by on 22 Nov. 2019

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4 out of 5
Tiny bathroom with no ventilation. Had to climb into a bath to shower. Apart from that we were very pleased

Posted by on 15 Nov. 2019

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Property Features

Phoenician Resort offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. WiFi is free in public spaces. A children's pool, a sauna, and a terrace are also featured at Phoenician Resort. The apartment can provide limo/town car service and tour/ticket assistance. Free self parking is available. This 4-star Gold Coast apartment is smoke free.

  • 90 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (19.1 km / 11.9 mi)
  • Parking: Free self parking

Room Amenities

Phoenician Resort offers 90 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations have separate living rooms. LCD televisions come with cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8 PM should contact night service using the intercom at the main entrance in order to receive their key. They should then check-in in person the following morning.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenician Broadbeach
  • Phoenician Resort Broadbeach
  • Phoenician Resort Apartment
  • Phoenician Resort - Broadbeach Gold Coast
  • Mantra Phoenician Hotel Broadbeach
  • Mantra Phoenician- Broadbeach Hotel Broadbeach
  • Phoenician Resort Broadbeach
  • Phoenician Resort Apartment Broadbeach
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.