4.4 out of 5

"Very Enjoyable, so close to all amenities that you need on a getaway, Staff where extremely nice, they called me by my name with every interaction " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A family-friendly stay in the heart of Broadbeach awaits you at Phoenician Resort. You'll be 1.2 km (0.8 mi) from Surfers Paradise Beach and 3.1 km (1.9 mi) from Cavill Avenue. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Enjoy the health club, spa tub, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas, limo/town car service, and a games room. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 4-star Broadbeach property include Sea World and Warner Bros. Movie World.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Phoenician Resort ratings based on 406 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenician Resort

Everyone (213) Couples (133) Family (61)
4 out of 5
Good position with clean accessible facilities at an affordable price.

Posted by on 16 Dec 2018

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4 out of 5
Property was well situated and comfortable. Minor complaint was the requirement to wash dishes and cutlery and empty and remove all of the bins from the room or face a fee. Other minor issue was that the instructions received did not advise on early morning checkout, (which involved putting room keys into a key box on the left of reception). Which also must be done after retrieving any car (which needs the key to open gates)

Posted by , from Qld on 23 Nov 2018

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4 out of 5

Posted by on 10 Nov 2018

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4 out of 5
Well priced clean and central position in Broadbeach

Posted by , from Mornington on 6 Nov 2018

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5 out of 5
It’s close to the convention centre, clean and you can open the door and sit on a verandah. It’s also close to numerous shops and restaurants and the beach is 100m away. The room is not serviced but that is no hardship for a 3-4 night stay.

Posted by , from Melbourne on 5 Nov 2018

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5 out of 5
Great value for money! Very spacious and clean room. We had a deck facing the beach & the location of the resort was perfectly positioned amongst the cafes & bars.

Posted by , from Newcastle NSW on 5 Nov 2018

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5 out of 5
Lively friendly staff who want the guest to relax and enjoy stay. Secure parking excellent and no extra charge. Very happy with everything

Posted by on 5 Nov 2018

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5 out of 5

Posted by on 28 Oct 2018

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4 out of 5
Close to all of the eating options and light rail.

Posted by on 28 Sep 2018

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4 out of 5

Excellent Location

Pros: Location and size of apartment
Very Enjoyable, so close to all amenities that you need on a getaway, Staff where extremely nice, they called me by my name with every interaction

Posted by on 26 Aug 2018

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Property Features

Phoenician Resort offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. WiFi is free in public spaces. A kid's pool, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The apartment can provide limo/town car service and tour/ticket assistance. Self parking is free.

  • 90 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Childcare (surcharge)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (19.3 km / 12 mi)
  • Parking: Free self parking

Room Amenities

Phoenician Resort offers 90 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation has separate living rooms. Flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a bath and shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Living room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 8 AM until 8 PM

Guests arriving after 8 PM should contact night service using the intercom at the main entrance in order to receive their key. They should then check-in in person the following morning.

The front desk at this property is open daily from 8 AM - 8 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenician Resort Broadbeach
  • Phoenician Resort
  • Phoenician Broadbeach
  • Phoenician
  • Phoenician Resort - Broadbeach Gold Coast
  • Mantra Phoenician Hotel Broadbeach
  • Mantra Phoenician- Broadbeach Hotel Broadbeach

You should know

  • Guests may experience noise disturbance due to nearby construction work.