4.4 out of 5

"Very Enjoyable, so close to all amenities that you need on a getaway, Staff where extremely nice, they called me by my name with every interaction " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A family-friendly stay in the heart of Broadbeach awaits you at Phoenician Resort. Within steps you'll find Gold Coast Convention and Exhibition Centre and The Star Gold Coast within a 10-minute stroll. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is individually furnished and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A living room, a DVD player, and a coffee/tea maker are also available.

Enjoy the health club, spa tub, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas, limo/town car service, and a games room. There's also the convenience of free self parking.

Within a 20-minute walk of this 4-star Broadbeach property, attractions include Surfers Paradise Beach and Pacific Fair Shopping Centre.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$240 per night

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Phoenician Resort ratings based on 415 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenician Resort

Everyone (217) Couples (136) Family (62)
5 out of 5
It is close to resturants and shopping and the tram is just a short distance away. The reception staff are very lovely.

Posted by on 8 Feb. 2019

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5 out of 5
Nice and close to everything great amenities and lovely rooms and friendly helpful staff

Posted by on 4 Feb. 2019

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5 out of 5
Great location, good size pool, can walk to everything

Posted by on 3 Feb. 2019

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5 out of 5
All round great place to stay close to everything and friendly staff

Posted by on 29 Jan. 2019

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4 out of 5
we like the close proximity to all restaurants, amenities and the beach. we did notice that there was no soap holder in the shower which was awkward.

Posted by on 22 Jan. 2019

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4 out of 5

Posted by on 21 Jan. 2019

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4 out of 5

Posted by on 13 Jan. 2019

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4 out of 5

Posted by on 7 Jan. 2019

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5 out of 5
Great location. Nice property. Free parking. Friendly staff. Not the most modern building but well maintained and good value.

Posted by on 7 Jan. 2019

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4 out of 5
Good position with clean accessible facilities at an affordable price.

Posted by on 16 Dec. 2018

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Property Features

Phoenician Resort offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. WiFi is free in public spaces. A kid's pool, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The apartment can provide limo/town car service and tour/ticket assistance. Self parking is free. This 4-star Broadbeach apartment is smoke free.

  • 90 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Childcare (surcharge)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (19.3 km / 12 mi)
  • Parking: Free self parking

Room Amenities

Phoenician Resort offers 90 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation has separate living rooms. Flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a bath and shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Living room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Hotel Policies

Check-in

  • Check-in time ends at 8:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 8 PM should contact night service using the intercom at the main entrance in order to receive their key. They should then check-in in person the following morning.

This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenician Resort Broadbeach
  • Phoenician Resort
  • Phoenician Broadbeach
  • Phoenician
  • Phoenician Resort - Broadbeach Gold Coast
  • Mantra Phoenician Hotel Broadbeach
  • Mantra Phoenician- Broadbeach Hotel Broadbeach

You should know

  • Guests may experience noise disturbance due to nearby construction work.