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4.7 out of 5

"We LOVED the Macaws and the track around the property that you can walk on. Fantastic for kids!!! We look forward to coming back again, and again, an ... " More

By a verified traveller on Tue 18 May 2021

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Ashmore Palms Holiday Village. You'll be 2.8 km (1.7 mi) from Parklands Gold Coast and 3.3 km (2 mi) from Gold Coast University Hospital. Highlights at this property include an outdoor swimming pool, and in-room kitchens and LCD TVs.

All 99 individually decorated cabins feature living rooms, dining areas, and coffee/tea makers. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Ceiling fans, hair dryers, and irons/ironing boards are also available.

Enjoy the outdoor tennis court and kids' swimming pool as well as access to a playground. Additionally, you'll find free WiFi in public areas, free supervised kids' activities, and laundry facilities.

With a stay at this 3.5-star Ashmore property, you'll be 3.9 km (2.4 mi) from Broadwater Parklands and 4.3 km (2.7 mi) from Gold Coast Aquatic Centre.

Rainforest Retreat

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Cactus Cabana

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Palm Cottage

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Holiday Villa

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Palm Cottage

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Classic Family Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Ashmore Palms Holiday Village ratings based on 344 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ashmore Palms Holiday Village

Everyone (96) Couples (32) Family (219)
5 out of 5
We LOVED the Macaws and the track around the property that you can walk on. Fantastic for kids!!! We look forward to coming back again, and again, and again.

Posted by on 18 May 2021

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Comment from Hotel Management

18 May 2021 by Ashmore Palms Team

Thank you so much for taking the time to leave us this amazing review.

4 out of 5

Posted by on 27 Apr. 2021

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Comment from Hotel Management

19 Jun. 2021 by Ashmore Palms Holiday Village

Thank you for your great response. Regards from the Ashmore Palms Team

5 out of 5

Posted by on 20 Apr. 2021

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5 out of 5
It has the best kids pool with water features in it, my son loved it and the kids play ground too. Has an awesome walking track so you can look at the birds and great bbq facilities too Everyone is friendly The staff are helpful and friendly too

Posted by on 8 Feb. 2021

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5 out of 5
Lovely place to stay at Staff are friendly and helpful They have a nice walking track so you can look at the birds.

Posted by on 18 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by The Ashmore Palms Team

Thank you for leaving your lovely 5 out of 5 review of Ashmore Palms! We hope to see you again soon.

4 out of 5
A quick weekend escape was just what the doctor ordered. Perfect location, nice and close. Great staff.

Posted by , from Brisbane, Queensland on 16 Aug. 2020

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Comment from Hotel Management

25 Aug. 2020 by Reception

Thanks for your wonderful review. We hope you can return again some time soon! Tanya

4 out of 5
Staff were friendly and helpful. Cabin was very clean and I had a comfortable stay. Convenient location

Posted by on 3 Aug. 2020

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Comment from Hotel Management

25 Aug. 2020 by Reception

Thanks for your kind review! We'd love to see you again soon! Tanya

5 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Apr. 2020 by APHV Team

Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

5 Apr. 2020 by APHV Team

Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

5 out of 5
I had to add another night to my booking due to an emergency, they did everything they could to help me. Great place to stay and lovely and quiet.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

5 Apr. 2020 by APHV Team

Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

About the Ashmore Palms Holiday Village

Location 71 Hinde Street, Ashmore, QLD 4214

Property Features

Ashmore Palms Holiday Village offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the family-friendly Ashmore Palms Holiday Village. This 3.5-star Gold Coast cabin is smoke free.

  • 1 floor
  • 99 guestrooms or units
  • 90 buildings
  • Supervised kid's activities (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Coolangatta Airport (OOL) (36.9 km / 22.9 mi)

Room Amenities

Ashmore Palms Holiday Village offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate living rooms. LCD televisions are featured in guestrooms. Accommodations at this 3.5-star cabin have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • In-room kitchen
  • Dining room
  • Living room
  • LCD television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 3.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Ashmore Palms Holiday Village

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 3.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ashmore Holiday Village
  • Ashmore Palms
  • Ashmore Palms Holiday
  • Ashmore Palms Holiday Village
  • Ashmore Palms Holiday Village Cabin
  • Ashmore Palms Village
  • Ashmore Village
  • Palms Holiday
  • Palms Holiday Village
  • Palms Holiday Village Cabin
  • Ashmore Palms Holiday Village Gold Coast, Australia
  • Ashmore Palms Holiday Village Hotel Ashmore
  • Palms Holiday Village Hotel Ashmore
  • Palms Holiday Village Hotel Ashmore
  • Palms Holiday Village Ashmore
  • Ashmore Palms Holiday Village Gold Coast
  • Ashmore Palms Village Ashmore
  • Ashmore Palms Holiday Village Cabin
  • Ashmore Palms Holiday Village Ashmore
  • Ashmore Palms Holiday Village Cabin Ashmore

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.