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4.7 out of 5

"Staff were friendly and helpful. Cabin was very clean and I had a comfortable stay. Convenient location " More

By a verified traveller on Mon 03 Aug 2020

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Rainforest Retreat

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Cactus Cabana

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Palm Cottage

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Holiday Villa

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Palm Cottage

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Classic Family Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Description

A family-friendly stay in Gold Coast awaits you at Ashmore Palms Holiday Village. You'll be 2.8 km (1.7 mi) from Parklands Gold Coast and 3.3 km (2 mi) from Gold Coast University Hospital. Highlights at this property include an outdoor swimming pool, and in-room kitchens and free WiFi.

All 99 individually decorated cabins feature living rooms, dining areas, and LCD TVs. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Coffee/tea makers, ceiling fans, and hair dryers are also available.

Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to a playground. Additionally, you'll find free WiFi in public areas, free supervised kids' activities, and laundry facilities. There's also the convenience of limited parking.

With a stay at this 3.5-star Ashmore property, you'll be 3.9 km (2.4 mi) from Broadwater Parklands and 4.3 km (2.7 mi) from Gold Coast Aquatic Centre.

Ashmore Palms Holiday Village ratings based on 356 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ashmore Palms Holiday Village

Everyone (94) Couples (33) Family (233)
4 out of 5
Staff were friendly and helpful. Cabin was very clean and I had a comfortable stay. Convenient location

Posted by on 3 Aug. 2020

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5 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Apr. 2020 by APHV Team

Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

5 Apr. 2020 by APHV Team

Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

5 out of 5
I had to add another night to my booking due to an emergency, they did everything they could to help me. Great place to stay and lovely and quiet.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

5 Apr. 2020 by APHV Team

Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

5 out of 5

Posted by on 13 Jan. 2020

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4 out of 5

Posted by on 9 Jan. 2020

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5 out of 5
The cabins were in excellent condition and very clean. They provided so many thoughtful items right down to buckets, pegs, washing baskets and clothes racks. Every need had been considered, I’ve never stayed anywhere that had so thoroughly provided for guests‘ needs. The staff were friendly and organised. All the info you could possibly need was provided at check in which made it easy to navigate everything and just enjoy your holiday. The kids activities were fantastic and they were even given a colouring book and pencils on arrival. It’s very close to all the theme parks, as well as numerous shopping centres and grocery shops - Woolworths is a short walk, as is Dominos. The only thing which wasn’t up to scratch was the wifi, which was too weak for us to be able to access. We asked the staff about it and they were very apologetic and said they’re upgrading it soon. We’d still come back even if it wasn’t fixed - the pricing was incredibly low for what we received and it was actually far better than what we were expecting for the price. We’ll be recommending it to our friends and family.

Posted by on 7 Jan. 2020

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4 out of 5
Great place to stay . Easy to get to off the highway and close to lost of things.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

11 Dec. 2019 by The Ashmore Palms Team

Thanks for taking the time to leave your kind review!

5 out of 5
The ladies at reception/gift shop obviously enjoy their jobs as they all gave friendly and helpful customer service. The bird Avery is particularly unique and a hidden treasure that you would not expect to find at a holiday park. The kids absolutely loved it as it was something different. The 3 bedroom cabin we stayed in was very spacious and homely.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

11 Dec. 2019 by The Ashmore Palms Team

Thank you for leaving your lovely review. We are so pleased you enjoyed your stay and hope to see you again soon!

5 out of 5
Loved the birds and loved all the little extra details the staff do eg activites for kids, extra detergent, extra towels & tea towels. Made stay very comfortable.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

11 Dec. 2019 by The Ashmore Palms Team

Thank you so much for taking the time to leave a review and your kind words. We are pleased that everything was to your liking and hope you can return again soon.

About the Ashmore Palms Holiday Village

Location 71 Hinde Street, Ashmore, QLD 4214

Property Features

Ashmore Palms Holiday Village offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the family-friendly Ashmore Palms Holiday Village. This 3.5-star Gold Coast cabin is smoke free.

  • 1 floor
  • 99 guestrooms or units
  • 90 buildings
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Number of living rooms1
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Coolangatta Airport (OOL) (37.1 km / 23 mi)

Room Amenities

Ashmore Palms Holiday Village offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star cabin have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • In-room kitchen
  • Dining room
  • Living room
  • LCD television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 3.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Ashmore Palms Holiday Village

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 3.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ashmore Holiday Village
  • Ashmore Palms
  • Ashmore Palms Holiday
  • Ashmore Palms Holiday Village
  • Ashmore Palms Holiday Village Cabin
  • Ashmore Palms Village
  • Ashmore Village
  • Palms Holiday
  • Palms Holiday Village
  • Palms Holiday Village Cabin
  • Ashmore Palms Holiday Village Gold Coast, Australia
  • Ashmore Palms Holiday Village Hotel Ashmore
  • Palms Holiday Village Hotel Ashmore
  • Palms Holiday Village Hotel Ashmore
  • Palms Holiday Village Ashmore
  • Ashmore Palms Holiday Village Gold Coast
  • Ashmore Palms Village Ashmore
  • Ashmore Palms Holiday Village Cabin
  • Ashmore Palms Holiday Village Ashmore
  • Ashmore Palms Holiday Village Cabin Ashmore

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.