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Hotel Description

A luxury stay in Punta Sam awaits you at Atelier Playa Mujeres - All Inclusive. You'll be 1.3 km (0.8 mi) from Playa Mujeres Golf Club and 10.4 km (6.4 mi) from Gran Puerto Pier. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy Smart TVs with satellite channels, and all 431 rooms feature free WiFi, tablet computers, and separate bathtubs and showers. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Additionally, espresso makers, free bottled water, and ceiling fans are available.

A day of pampering at NUUP Spa Playa Mujeres can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the sauna. The buffet restaurant, Mercado 19, serves Mexican cuisine and is open for breakfast, brunch, lunch, and dinner. With 3 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite golf course and health club. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café. There's also the convenience of free valet parking.

With a stay at this 5-star Playa Mujeres property, you'll be 12.3 km (7.7 mi) from Norte Beach and 15.2 km (9.4 mi) from Market 28.

Junior Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$630* Per night/room 20 Apr. - 21 Apr.

Inspira Junior Suite Swim Out Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite - 2 Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Ocean View - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Inspira Junior Suite Swim Out Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Inspira Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Atelier Playa Mujeres - All Inclusive

Location Prolongación Bonampak S/N Mz 1, Punta Sam, QROO 77400

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • Snorkelling included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Airport transfers not included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Taxes included
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • All available beverages included
  • Sailboats not included
  • On-site entertainment and activities included

Property Features

Atelier Playa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Atelier Playa Mujeres - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 431 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • 48437 sq ft of conference space
  • 4500 sq m of conference space
  • Built in 2019
  • Swim-up bar
  • Coffee shop
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (30.8 km / 19.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Atelier Playa Mujeres - All Inclusive offers 431 air-conditioned accommodations with tablet computers and minibars (stocked with some free items). Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Stocked minibar (select free items)
  • Tablet
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.

El Trompo - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Open daily.

El Suspiro - This restaurant specializes in seafood and serves breakfast and lunch. Open daily.

Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.

Cilento - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers onsite health screenings for COVID-19 to US citizens at no charge. PCR screening for COVID-19 is available (surcharge).

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 350 per pet, per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 16
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atelier Playa Mujeres All Inclusive All-inclusive property
  • Atelier All Inclusive All-inclusive property
  • Atelier Playa Mujeres All Inclusive
  • Atelier All Inclusive
  • Atelier Inclusive inclusive p
  • Atelier Playa Mujeres All Inclusive
  • Atelier Playa Mujeres - All Inclusive Punta Sam
  • Atelier Playa Mujeres - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.